About ConexED
ConexED pricing
ConexED does not have a free version. ConexED paid version starts at US$0.01/year.
Alternatives to ConexED
SEDUCA
OpenEduCat
ConexED Reviews
Feature rating
- Industry: Higher Education
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Cranium cafe
This system addressss accreditation needs and they model the service by having the green light on and being able to knock on someone’s door anytime you need help.
Pros
In the world of online learning ConexED replicates the face to face “knock on the door” experience.
Customer service is superior.
Cons
Early adopters take to it easy, those that are late adopters defer to a phone if any questions/challenges arise
- Industry: Higher Education
- Company size: 1,001-5,000 Employees
- Used Daily for 2+ years
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Review Source
ConexEd aka Cranium Cafe
My experience has been positive, it took some time as it was a bit of a learning curve but after looking around in the software and clicking all the tabs & possibilities I feel I am quite savvy now!
Pros
Real time possibility to communicate with our students to better serve them especially during the pandemic
Cons
Some glitches like multiple chat boxes occur despite setting your card to appear Busy!
- Industry: Higher Education
- Company size: 201-500 Employees
- Used Daily for 1-5 months
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Review Source
Campus Calibrate Review
I appreciate rep's and also the team's attentiveness in addressing issues and concerns, in a prompt and pleasant manner.
Pros
I really like the feature that texts students a reminder prior to their appointment. I also like the fact that students receive a confirmation e-mail, confirming their appointment, right when they make it.
Cons
It was a steep learning curve when they first launched in January this year. There were many features that it lacked and there were serious glitches. I still do not like the fact that counselors must refresh their page multiple times a day, in order to see any same-day updates. The page should reload automatically. Also, sometimes the system times out or you need to refresh the page manually to see updates.
- Industry: Education Management
- Company size: 201-500 Employees
- Used Daily for 1+ year
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Review Source
ConexED is the best
I really enjoy using ConexED, I still use it today but since we did a switch to penji. I only use it for customer service chatting with students and its very helpful to have something reliable such as ConexED.
Pros
The features are great. Instant chat available, calendar events, scheduling appointments was easy to use.
Cons
There would like a glitch when clicking on a section and I had to click on it twice to get to the actual page.
- Industry: Education Management
- Company size: 201-500 Employees
- Used Daily for 1+ year
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Review Source
Off to an amazing start!
Excellent. Service stands out way above the rest. In my job I have to work with several application vendors, and the experience with ConexEd has been the best thus far. Super responsive with a "try to get to yes" attitude with any issue that comes up. I wish more products would have such a strong and responsive support structure like ConexEd!
Pros
Very easy to use with a modern interface that end users desire. Customer service team is incredible, with fast response times. The pricing for the product was transparent and showed how it paid for itself on the quote. Great team.
Cons
Only wish it could do more! It is a GREAT product, but not there yet to completely replace our other product that also does case management as well as early alert flags and kudos. Would love to be able to walk away from the other product completely... right now it feels redundant to have both - but I get a lot of complaints about the other product. End users wish we could completely switch to ConexEd for case management and early alert functions (with LMS integration).
