About Odoo

Odoo is the #1 open-source integrated business apps suite. Main apps include Website Builder, eCommerce, CRM, Accounting, Project Management, Warehouse Management, Manufacturing, Human Resources, and Marketing. There is an app for everything you need to manage your business, supported by the largest business app store in the world (https://odoo.com/apps)! Odoo thrives in a unique ecosystem combining the resources of its community, partner network, and expert developer team. Odoo is the most installed business application worldwide with 3,000 installs a day. Try it for free at https://odoo.com/trial
Odoo Software - 1

Odoo pricing

Odoo has a free version and offers a free trial.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
Yes

Alternatives to Odoo

Odoo Reviews

Feature rating

Value for Money
4.0
Functionality
4.1
Ease of Use
4.0
Customer Support
3.7
5 reviews of 797 View all reviews
Alián
Alián
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 25/02/2020

Excellent ERP to manage your business operations

We used to use spreadsheets before switching to Odoo and the savings in time and effort, plus the accuracy of the information is the main value we receive. Particularly, the Recruitment module helps us to configure an Application Tracking System, and now, we have visibility over KPIs that before was not possible. The implementation of an extension of the CRM module allow us to customize easily the system to our needs too.

Pros

Odoo provides my company with all the modules needed to manage the business. It is easy to set up, intuitive and the modules are well integrated.

Cons

The Community edition provides a lot of built-in features, but since version 9, Odoo has been moving features from Community version to Enterprise, so I could see some of them, which I was using, unavailable in recent versions.

Alternatives Considered

SugarCRM

Reasons for Choosing Odoo

Because managing business operations in spreadsheets it is extremely time-consuming. It requires a lot of coordination and is prone to errors.

Reasons for Switching to Odoo

Because provides more modules. The availability in our market of Python developers to extend and customize the platform was another reason.
Peter
Peter
  • Industry: Industrial Automation
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
3

4
Reviewed on 07/10/2020

Buckle your seatbelt, it's going to be a bumpy ride!

The biggest hurdle was the initial implementation so this may be something you would need to prepare yourself for if deciding on choosing Odoo, unless of course you are happy to pay for the support packages offered by Odoo which we found to be very costly.

Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME

Pros

Odoo is an extremely powerful software. We use the Manufacturing Module and the CRM Module prominently and these have both been brilliant tools that we are very happy with internally.

The MRP is excellent at automating our manufacturing process whereby our production manager has only to add orders to the system while the system itself creates the PO's, calculates times and helps us to schedule our work.

The CRM for the sales side is really easy to use and browse through and has a very good tagging feature allowing me (as sales director) to easily filter accounts and keep track of leads.

Cons

The initial implementation was painful to say the least.. We stated using Odoo way back in 2015 so this may have been due to our slow uptake of the software how ever I recall that once we signed up as paid users, there was very little support given to set up the system (unless we paid extra for the hourly support..). This was a big issue as we never had an easy way to contact someone for help with little configurations and therefore had to do most of the implementation ourselves. It took us over a year to get the system working properly

Alternatives Considered

Statii

Reasons for Switching to Odoo

It wasn't the cheapest but wasn't the most expensive either AND the functionalities offered were not so complex that we'd be paying for a system and not utilising most of the features.
ER
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 04/04/2024

Good Software for people

Good product, east to set up and use for us.

Pros

It was very easy to use and set up. It had good international features.

Cons

It took a while to integrate with other systems.

Faustino
  • Industry: Telecommunications
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
3

3
Reviewed on 16/10/2023

Inexpensive

It's been ok. The key difference is the support staff you get, some are good and efficient, others... not so much.

Pros

it was easy to setup and now all the apps are included in the User License Agreement.

Cons

It is hard to understand the user access structure.I would like more documentation and training on all the modules.It is hard to search for past support ttickets.

Alternatives Considered

Zoho CRM, Freshdesk, Salesforce Sales Cloud and Scoro

Reasons for Choosing Odoo

Cost savings and ease of use.

Switched From

Salesforce Sales Cloud

Reasons for Switching to Odoo

costs savings and complete suite of software offering.
ESMAEIL
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 04/01/2024

It integrates different businesses

Pros

easy to use
Reduces clutter, distraction, and the use of multiple programs
It enables us to access many businesses on one platform
It also provides many applications with flexibility in choosing components

Cons

The free trial allows you to use only one application
The discount is for the first 12 months only
Prices are not fixed

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