About Google Workspace

Google Workspace (formerly G Suite) is a cloud-based suite of collaboration and document management tools designed to help businesses manage video meetings, presentations, multi-person video calls and live streaming. Key features include access control, real-time chat, presentation streaming, two-way audio and video, private chat, calendar management, real-time editing, mobile access and content management. Teams using Google Workspace can set up meetings and share links with staff members, clients or customers to facilitate communication for increased productivity. Participants can join meetings directly from a Google Calendar event or an email invite that includes all details about the event. Additionally, it offers a dial-in functionality, which enables employees to join meetings without an internet connection. Google Workspace facilitates voice and video conferencing through Google Meet, with support for up to 250 participants. Pricing is available on monthly subscriptions and support is extended via documentation, FAQs, forum and other online measures.
Google Workspace Software - Google Workspace meetings
Google Workspace Software - Google Workspace participants
Google Workspace Software - Google Workspace board meeting
Google Workspace Software - Google Workspace joining a meeting
Google Workspace Software - Google Workspace meetings - thumbnail
Google Workspace Software - Google Workspace participants - thumbnail
Google Workspace Software - Google Workspace board meeting - thumbnail
Google Workspace Software - Google Workspace joining a meeting - thumbnail

Google Workspace pricing

Google Workspace does not have a free version. Google Workspace paid version starts at US$6.00/month.

Starting Price:
US$6.00/month
Pricing Details:
Business Starter: $6 per user per month. Business Standard: $12 per user per month. Business Plus: $18 per user per month. Enterprise: contact Google for pricing.
Free Version:
No
Free trial:
N/A

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Google Workspace Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4
5 reviews of 11,048 View all reviews
Miguel D.
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 02/12/2021

It is a complete suite of colaborative apps

Nice to work with google apps, really love the look and feel, and im very happy, we manage a team of about 160 users that everyday use google for colaborate and send emails..

Pros

Easy of use, price for the value you get, as soon you pay the license, then you get started to use full functionality, constant upgrade of the apps, chat has been improving a lot, video calls have been upgrading over time, now it works really great.

Cons

as its updates very often, there still some missing functions that the competitors have, the task shedule function is very simple, it just need some enhancement to be really good.

Alternatives Considered

Microsoft 365

Reasons for Switching to Google Workspace

because of microsoft license cost was higher
Ashley A.
  • Industry: Professional Training & Coaching
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/11/2021

We love our Google Workspace

Pros

Google Workspace is so easy to use and intuitive. We use it to collaborate with team members and customers. The value is tremendous.

Cons

There is a learning curve on moving shared files.

Alternatives Considered

iCloud and Dropbox Business

Reasons for Choosing Google Workspace

Google is an easier option for the vast majority of our customers.

Switched From

iCloud and Dropbox Business

Reasons for Switching to Google Workspace

We still use Dropbox, but find that Google is more familiar and comfortable to our clients.
Henkjan S.
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
2
Ease of Use
3
Customer Support
1

3
Reviewed on 06/01/2022

Why are they even in the B2B space?

It's workable to some extend but you're better off with say a Microsoft. The main reason for this is that Microsoft support is way beyond anything Google has ever been able to offer, even after 6 years of using it for this and my previous company. This applies to other Google products to like GMB where there's still a 6-month old ticket being actively ignored. Google should remain in the consumer space where they can treat customers badly and claim it is due to their services being 'free'. If you're a company - don't bother with them and look at competitors. Anyone will do.

Pros

Email, calendar + real-time collaboration on a single doc.

Cons

Everything else. Most of the products like Docs/Sheets are stuck in 2012. The apps are an abomination and lack critical everyday features that you have to perform on a desktop. Offline mode just isn't working at all and never has. I suspect the product team has never used their offering outside of high-speed Google offices. I don't think there's any actual development going on the entire suite. Just the bare minimum to keep it alive. I say this because there are other doing great innovative stuff in this space while it's crickets from the Goog. And that usually means they're doing a Google News (cancelling a useful product because they don't care about it)

Oliver D.
  • Industry: Computer Software
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 07/10/2021

Great Software Suite - Highly Recommended for a Cloud-Centric Company

Generally fantastic - we have a lot to worry about in the IT team but Google Workspace is almost never one of those things. Everything just works, customer service has been consistently great when needed, and the software suite is unparalleled in breadth and usability.

Pros

Fully cloud based, accessible anywhere. Easy to set up and administer, which is a dream for a smaller company and still useful for larger ones. There's plenty of options there if you need them and as a package it's almost impossible to compete with it. The integration across each tool is seamless and our helpdesk almost never hears about Google Workspace related issues.

Cons

The pricing structure can be a little confusing, and the tiers can force you to pay more due to one vital extra feature amongst many useless ones (though they do offer great pricing deals for scaling companies). The admin console can be a challenge to navigate sometimes, with a specific setting hidden in a nonsensical place, but that's not unusual for this kind of tool.

Alternatives Considered

Microsoft 365

Reasons for Switching to Google Workspace

Google is 100% cloud based and OS-agnostic. We run a diverse fleet of Windows, macOS and Linux machines, and staff often make use of tools on their phones. Google products work the same way on any device and that's extremely useful.
Danilo G.
  • Industry: Retail
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 11/01/2022

Una excelente opción para un entorno de trabajo digital realmente completo

Cumple con todas las exigencias de un entorno de trabajo digital

Pros

La cantidad de features que posee la solución

Cons

La migración desde tecnología antigua resultó compleja para el despliegue inicial

Alternatives Considered

Workplace by Facebook

Reasons for Choosing Google Workspace

Falta de escalabilidad y utilidades dentro de la herramienta

Switched From

Yahoo Mail

Reasons for Switching to Google Workspace

Licenciamiento muy costoso

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