About Resource Guru
Resource Guru pricing
Resource Guru does not have a free version but does offer a free trial. Resource Guru paid version starts at US$5.00/month.
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Resource Guru Reviews
Feature rating
- Industry: Telecommunications
- Used Daily for 2+ years
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Review Source
We have had this tool for about 4 years now and we have come to rely on it heavily.
organization and accessibility to a schedule managed by many
Pros
- online so you can view it remotely
- clients can be color coded
- you can set various permission levels
- reporting is accurate
- customer service is fast
Cons
- searching for a specific project can be a challenge with no search feature
- nothing else, it works well.
- Industry: Oil & Energy
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Simple and to the point - Resource Gu does the one thing we need most, and it does it...
It has been a significant enhancement o our workflow. Our prior use of our CRM system to do what Resource Guru does was costing us at least a full day per week. Now we get it all done in an hour our tow.
Pros
Simplicity and focus. Resource Guru solves one problem, a problem that is key to our business - which is project resource assignment and scheduling. It does it quickly, and easily. Our prior tool required us to understand a complex CRM system with multiple interrelated functions. Resource Guru gives us the availability, assignment and schedule tools we need to deliver our projects without needless overhead.
Cons
I would like more user defined fields when we assign a resource to a project. We assign a project sales phase type to each project, and we assign an individual billing rate to each resource, which can be different for each day of the project. We currently do that using a strict taxonomy in the "Notes" field and them use an Excel macro to parse that information out for sales and revue forecasting. While this doe take a bit of management and programming magic - it is still orders fo magnitude less complicated that it was previously when we managed this data in our CRM system. Having those filed would just make our lives all that much simpler.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
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Review Source
Great product but no development
Whilst it Guru is a promising, flexible and easy to use product it really is just bare bones at the moment and they have failed to deliver any additional functionality since launch despite increasing pricing.
The forums are filled with requests and suggestions for highly useful add-ons and improvements that always receive the same answer "It's on the road map but we are working on other aspects of development". However, there have been no new releases and even the highly anticipated Vacation and Leave function slated for October 2015 has not actually been delivered. In fact the only thing that has changed is a change in pricing model that has upped the cost of the product.
So, to conclude, even though Resource Guru has great potential the increased cost combined with a complete lack of development and capacity for integration make it a waste of time and money. Sad really because conceptually it is a fantastic product.
Response from Resource Guru
Thanks for the review Ossian! While I understand your frustration at the low frequency of new feature releases recently I'd like to correct you on a few things. It's not true that we have failed to deliver anything since launch—for more information on our product updates you can go to the "Product Updates" section of our blog http://blog.resourceguruapp.com/category/product-updates/. We are sorry that our leave management feature is not yet live but it is a large and complex upgrade to Resource Guru and we want to ensure it is all perfect before we release it. We hate the idea of our users doing our testing for us.
Although we haven't directly integrated with any apps yet, we have developed webhooks (found in your account settings) which deliver realtime updates enabling you to create many DIY integrations using services like Zapier. We also have an advanced API (more details can be found at https://developers.resourceguruapp.com/). We want to wait until the product is slightly more evolved before we start working on integrations and the work we've done to date will put us in a very good position to do so when the time comes.
Lastly, I noticed that you only gave our customer support 2 stars. We pride ourselves on giving excellent customer support to all our customers and the team will be very disappointed to hear this. Apart from reading comments about features being on the roadmap (while you may find this frustrating, we are only trying to be honest and not make promises we can't keep), was there anything else about our customer service that you found inadequate?
Once again, thanks for the review and I hope we can bring a smile to your face in the future as we release more features.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Resource Guru Gets the Job Done Easily
Easy way to keep track of resources for scheduling, planning and project purposes
Pros
Ease of use and simple , effective visualization of scheduled resources
Cons
Needed to integrate with Harvest to get full picture of time actually spent on projects rather than just time scheduled
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Highly recommended
I have used Resource Guru for almost a decade now and I would be at pains to switch to anything else.
Pros
Easy to use and intuitive functionality. Unlike a lot of other management software, with Resource Guru it's clear and obvious how to use it and it's functionality and features. It's so simple yet usefull that all members of the team can pick it up quickly and use it daily.
Cons
It only really does one function. But it does that function very well instead of spreading itself to thin.
