About SpotOn
SpotOn pricing
SpotOn does not have a free version. SpotOn paid version starts at US$65.00/month.
Alternatives to SpotOn
SpotOn Reviews
Feature rating
- Industry: Business Supplies & Equipment
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
A True Game Changer
Restaurant owners share many of the same struggles in managing and growing their businesses. Issues such as real-time enterprise level reporting, back office updates immediately available on all stations, including their online ordering site, controlling labor cost, and payroll reporting. Additionally with the integration with third party delivery services, the cost savings by eliminating user error is proving to be a huge factor.
SpotOn Restaurant provides the tools and resources that are necessary for independents as well as multi-chain national brands.
Pros
The Freedom Group is a proud dealer of SpotOn Restaurant. We are a company that is passionate about serving our clients with great technology coupled with phenomenal service. SpotOn Restaurant allows us to bring real value to our clients on the technology front, while enabling us to offer a high level of support due to the cloud infrastructure.
Cons
As we have thoroughly enjoyed working with the entire SpotOn team, I do not have any cons to report.
- Industry: Restaurants
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
SpotOn Delivers Peace of Mind and Profitability
Pros
Top on our list of what we like most about the SpotOn software is the ability to customize the screens and the reports to fit our needs. The ability to log in from anywhere and make changes on the go is also one of the most helpful and impactful features. The reports are easy to interpret and share. Staff timekeeping and payroll is a breeze. Our staff love the ease of the screens and how easy it is to modify items add new items or create events.
Cons
We are very pleased with this software. We have recently began using the handheld tablets and our only complaint with those was not having the ability to start a tab. However, SpotOn contacted us and said this feature was going to be implemented and asked if we would like to be part of the Beta testing for that feature. So far it is going great and we appreciate that they listen to the users and are always looking to add helpful features and updates.
Alternatives Considered
Toast POSReasons for Choosing SpotOn
We looked to make a switch due to lack of customer support, Difficulty with technical issues and credit card processing fees.Reasons for Switching to SpotOn
We chose SpotOn based on our salesman, [SENSITIVE CONTENT]. We felt he was honest, he provided answers to all of our questions and went above and beyond to get questions answered that he did not know. His follow up was impeccable and we were very impressed with the features he put in front of us, how it would benefit us and how we could save money and time with the SpotOn software.Response from SpotOn
Thanks for this feedback, Lianna! We are so happy to hear you are enjoying the handheld as well.
- Industry: Food & Beverages
- Company size: 11-50 Employees
- Used Daily for 1-5 months
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Review Source
This is the worst POS system that I ever used!
I hated it!
Pros
Good price comparing to the competitors in the market.
Cons
There are a lot of aspects in the POS that are very hard to use. It is not user friendly at all. A lot of customization need to be made after the implementation. It is a very unstable program. We always experience problem daily at the restaurant. There are a lot of limitation in terms of program functions.
Response from SpotOn
We're sorry implementation has been challenging for you, and it looks like this might be because you don't use our restaurant POS designed specifically for restaurants. A member of our team has reached out to work with you on this.
- Industry: Restaurants
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Spot On Restaurant
Pros
The customer service is top notch. Every time I call in, whoever is on the other line is always ready and eager to answer any questions I may have. They also provide useful input on strategy with how to create a button, modifier or how to implement an idea I have in my head and put it to use via our POS.
Cons
The keyboard is the only negative thing with SpotOn. It's a funny joke amongst our staff at how awesome the system is top to bottom but the keyboard is the only part of SpotOn restaurant we don't understand.
Alternatives Considered
Toast POSReasons for Choosing SpotOn
More inexpensive option during COVID and much better processing rates.Reasons for Switching to SpotOn
[SENSITIVE CONTENT] was fantastic when it came to explaining why we needed SpotOn vs. other products. He was never pushy and had the answers to the questions we had, and when he didn't, he would tell us he didn't know, which we appreciated more than always having the answer. [SENSITIVE CONTENT] would find the answer and make sure to explain it in a way us restaurant people could understand.- Industry: Food & Beverages
- Company size: 51-200 Employees
- Used Daily for 6-12 months
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Review Source
SpotOn Review from Momoya
Very good.
Pros
Excellent remote accessibility to data, Intuitive reports and UI
Cons
Lack of third party take-out/delivery order integration, Payment processing speed.
