About SpotOn Restaurant
SpotOn Restaurant pricing
SpotOn Restaurant does not have a free version. SpotOn Restaurant paid version starts at US$65.00/month.
Alternatives to SpotOn Restaurant
H&L POS
SpotOn Restaurant Reviews
Feature rating
- Industry: Business Supplies & Equipment
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
A True Game Changer
Restaurant owners share many of the same struggles in managing and growing their businesses. Issues such as real-time enterprise level reporting, back office updates immediately available on all stations, including their online ordering site, controlling labor cost, and payroll reporting. Additionally with the integration with third party delivery services, the cost savings by eliminating user error is proving to be a huge factor.
SpotOn Restaurant provides the tools and resources that are necessary for independents as well as multi-chain national brands.
Pros
The Freedom Group is a proud dealer of SpotOn Restaurant. We are a company that is passionate about serving our clients with great technology coupled with phenomenal service. SpotOn Restaurant allows us to bring real value to our clients on the technology front, while enabling us to offer a high level of support due to the cloud infrastructure.
Cons
As we have thoroughly enjoyed working with the entire SpotOn team, I do not have any cons to report.
- Industry: Restaurants
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
It really is "Spot ON"
Unfortunately, Point of sale systems are not easy. There will always be something you do get or don't like about them. Because we have a large menu with lots of customizations we had to do most of the work ourselves to set it up. But honestly it does make it so my team understands how to utilize the system which can be helpful. To be fair is is 2020 and everyone is overwhelmed so all in all I am a happy customer. The Reporting side of it is truly awesome! We have yet to use the customer loyalty part of the system but are looking to get that rolling soon.
Pros
The reporting back end of this software is amazing. We have a lot of items and modifiers so having the Spot on team be willing to work with us to nail every thing down was important.
Cons
There were quite a few glitches in the beginning and because of COVID things got lost in the mix especially with install and hardware fixes. The team is very overwhelmed and sometimes we have just not received follow up, follow through or accountability on issues. We have had a few customers complain that the OLO App. does not work on their phones. Weird glitches on some reports really set us back months which is a bummer.
Reasons for Choosing SpotOn Restaurant
Northstar was a nightmare.Reasons for Switching to SpotOn Restaurant
The reporting end. The flexibility and the fact that you do all the programing in house. They are not just a company selling a product that they cant fix.- Industry: Restaurants
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Bar Review
Overall very user friendly.
Pros
Spot On is very easy to use. Great for training new employees to this industry.
Cons
hotline support is weak. return calls are very slow.
Alternatives Considered
Toast POSReasons for Choosing SpotOn Restaurant
we purchased Imagine in 2016 because the cost of Aloha SupportSwitched From
Aloha EPOSReasons for Switching to SpotOn Restaurant
user friendly and price- Industry: Restaurants
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
SpotOn in Vegas
My reps have been great. My guy who programmed my equipment was great. Install was a piece of cake. Disappointed with loyalty program, quality of website (not easy to work with). CC processing percentage just a hair over 2%.
Pros
Ease of use. Able to make adjustments and changes quickly and easily. If ever any difficulty, customer support usually helps me through it quickly.
Cons
Issues in the programming. Had an issue with my tablets where the guests tips were disappearing after swiping on unit and guest signing electronically. 9 months later the issue is still not solved.
Reasons for Switching to SpotOn Restaurant
Pricing, being able to break up cost of hardware over 12 months, my rep, partnership to "Its a Checkmate" to integrate 3rd party apps directly into system.- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Loma Brewing Company
SpotOn has been terrific right from the beginning. I've used multiple POS and this is the best thus far
Pros
Love the ease of use, reporting, and customer service
Cons
QR code program needs review. As we move into counter service from full service structure, it needs to be easier for the guest
