About SoGoSurvey

Transform your organization's customer experience with the SoGoCX platform. Meet customers where they are in their journey, pinpoint weaknesses, identify opportunities, and take action. With comprehensive analytical power at your fingertips, including Key Driver Analysis (KDA) you'll identify CX priorities based upon your customers' attitudes, needs, and behaviors.
SoGoSurvey Software - SoGoSurvey Reports
SoGoSurvey Software - SoGoSurvey Sample Surveys
SoGoSurvey Software - SoGoSurvey Customer Experience Dashboard
SoGoSurvey Software - SoGoSurvey Distribution
SoGoSurvey Software - SoGoSurvey Omni Segmentation Report
SoGoSurvey Software - SoGoSurvey Designer
SoGoSurvey Software - SoGoSurvey Reports - thumbnail
SoGoSurvey Software - SoGoSurvey Sample Surveys - thumbnail
SoGoSurvey Software - SoGoSurvey Customer Experience Dashboard - thumbnail
SoGoSurvey Software - SoGoSurvey Distribution - thumbnail
SoGoSurvey Software - SoGoSurvey Omni Segmentation Report - thumbnail
SoGoSurvey Software - SoGoSurvey Designer - thumbnail

SoGoSurvey pricing

SoGoSurvey has a free version and offers a free trial. SoGoSurvey paid version starts at US$299.00/year.

Starting Price:
US$299.00/year
Pricing Details:
Basic plan (survey) : free for life Plus plan (survey) : $299/year Pro plan (survey) : $199/month or $788/year Premium plan (survey) : $299/month or $1188/year Enterprise plan (survey) : Contact vendor for pricing SoGoSurvey also provides plans for non-profits, academics, and students, and offers custom survey design services.
Free Version:
Yes
Free trial:
Yes

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SoGoSurvey Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 669 View all reviews
Mavares P.
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 14/07/2018

A good survey represents a clear business idea

Save time and effort with the best results in your business

Pros

The social sciences, as well as the disciplines related to trade and finance, build their research, results and conclusions using the different types of surveys. The SoGoSurvey platform offers a wide range of templates with their respective questions with a suitable format for the surveys, as well as the most common questions and answers, and the best thing is that it offers personalized design options, which allows you to distribute your surveys by different media. Then, complement your research with the reports module, which will allow you to analyze the data quickly and in real time through the reports module which can generate results in graphics, or if you wish, in diagrams of high professional level , which can be adjusted to your needs and requirements.

Cons

Every good system, in any field, must be checked according to the real needs of the organizations, since, although there is a "basic" version of this system, which is free, it is important to evaluate if it is possible to cover all of them. and each of the corporate needs. In general, these versions are very limited, so it is advisable to contact the support staff, who are always attentive to your requirements.

Jose M.
  • Industry: Higher Education
  • Company size: 201-500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/04/2021

Easy, yet powerful and compreensive

I started using SoGoSurvey quite a few years ago for my Ph.D. project. The structuring of the main survey and the deployment of the same was done without too much of a learning curve. The documentation available on their website is concise and to the point, it never took me more than a few minutes to figure how how to use each feature. When lecturing I find it easy to get my students using the platform fast and correctly, allowing time for what really matters in my courses: the thought processes and the statistical treatment of the information obtained.

Pros

It has all the features that I use, or need, in a very intuitive platform that allows me to focus on my surveys and my research without unwanted distractions. I can use it on my PCs and on my iPad without issues or complications, making it a very useful tool whether I am deploying a survey or teaching my students how to structure or deploy one. The reporting features are getting better with each iteration, although I still tend to use the trouble-free export features to do my own statistical analysis.

Cons

Nothing, really. The frequent updates have been keeping ahead of my expectations.

Alternatives Considered

Google Forms

Reasons for Choosing SoGoSurvey

SoGoSurvey proved to be more powerful, and much easier to use. Aesthetics also helped, although that alone would not be a reason for the switch.

Switched From

SurveyMonkey

Reasons for Switching to SoGoSurvey

At least at the time, and it was about 10 years ago, Google Forms, although easy to use, was far less developed and far less sophisticated in the number of features and options.
Anne lea W.
  • Industry: Marketing & Advertising
  • Company size: 5,001-10,000 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
0

5
Reviewed on 05/09/2021

SoGO Survey combines all features you are looking for

Pros

I have been looking for a survey tool to really help me with my research and make my life easier. After some research online I found SoGo survey. SoGoSurvey had some great reviews so thought I would give it a try. The free account to be honest had much more functionality than Survey Monkey, which I had used before. It has a generous question quota, a lot of functionality and analysis tools included in one. Results can be exported to excel easily, data can be analysed quickly as well as efficiently. To make it even better they offer free upgrades for students, which is truly helpful. http://www.sogosurvey.com/

Cons

I am overall super happy with the software and only sad I did not find it earlier. Would have made my work in university easier before.

Verified Reviewer
  • Industry: Information Services
  • Company size: 5,001-10,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
1
Features
3
Ease of Use
3
Customer Support
4

3
Reviewed on 30/01/2019

Online survey tool that relies on most other competitors for it's product features

Good for use, heavy on pockets!

Pros

Customer support is the main thing that I can talk about this survey software.
There are a bunch of people who constantly reply to our queries and issues, and get them fixed at high priorities when required.
The overall user interface is decent, although, it cannot be compared to the other brands.
It provides a wide variety of functionalities and tools and thus seems really great as and overall application. (All under one roof).
However, this sometimes looks densely populated when you are looking for one specific function and you have a lot of ways to do the same thing.
Creating and distributing surveys is the most basic part, but the reporting features makes the application really stand out!

Cons

It copies a lot of other survey tools and tries to replicate their premium functionalities.
The product management team seems to be pretty ordinary with their thinking and cannot go out of the box to widen the scopes of this application.
The tools are way too expensive and no comments on how their overall performance or scalability measures are!

Zuhairah A.
  • Industry: Internet
  • Company size: 5,001-10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 13/07/2021

SoGoSurvey is good survey builder

Pros

I really like with SoGoSurvey's analytical report as they has many way to interpreted and presenting the data. I can view the data on charts, pie chart or any other data design that is easy to analyzed and view. The survey template also quite helpful especially when building a survey from the sketch.

Cons

It will be good if they can add more service and software that SoGoSurvey can integrated with. It will help me to managing all the software and service that i use on the one place, thus saving my time from have to accessing and login to each to all the software.

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