About Adobe Workfront

Adobe Workfront is a collaborative work management solution that addresses the challenges of disconnected teams, siloed tools, and the relentless pace of enterprise work. Workfront includes capabilities to capture and plan, assign and execute, and deliver and measure work in a variety of use cases for organizations of all sizes and in all industries. With Workfront, these organizations can prioritize the right work, quickly identify bottlenecks, automate processes, and deliver measurable outcomes. At every stage of planning and executing work, Adobe Workfront enables the business capabilities companies need to scale and win in the market, all in one collaborative platform. Adobe Workfront also allows organizations to: • Collaborate, manage review and approval cycles, and automate project workflows—whether they’re in the office or on the go, and all without leaving the context of their work. • Centralize IT work and manage critical projects more iteratively and with greater fidelity to plan, schedule, and budget. • Set realistic expectations—and meet or exceed them—with features like task and resource management, capacity planning, Gantt charts, and time tracking. • Take advantage of portfolio optimization and business case tools to focus on the right work and implement the most advantageous plans. • Manage resources to balance workloads, reduce burnout, and enable accurate forecasting, capacity planning, and decision making. • Compare multiple scenarios to optimize goal achievement and then make data-driven decisions (or quickly pivot to seize new opportunities) based on impact. • Consolidate incoming requests into a single queue for easy prioritization—and then manage tasks in a single, social media-inspired view. • Leverage templates to standardize business processes, increase efficiency and compliance, and avoid recreating the wheel. Unlike many other work management tools, Workfront is a robust solution that can serve enterprise-level needs. Workfront has been named the market leader in Collaborative Work Management by multiple analyst firms for nearly a decade running. Workfront is sold globally in the Americas, EMEA, and Australia/New Zealand and boasts more than 3,000 customers and more than 1,000,000 users representing brands large and small in virtually every industry. Workfront integrates with Adobe Creative Cloud (including Adobe Photoshop, Illustrator, InDesign, and XD) and natively integrates with Adobe Experience Manager Assets and Assets Essentials for end-to-end content lifecycle orchestration. A dedicated integration platform, Workfront Fusion, is also available separately to facilitate integration with virtually any modern cloud-based application. Workfront is a fully cloud-based system that is sold on a subscription basis. Different plans and user licenses are available to support a variety of enterprise configurations and needs. Workfront implementation is customized to each customer’s requirements, so professional services (delivered either through Adobe Customer Solutions or our extensive network of partners) are required. Free resources to support product use and value realization are available in Experience League, Adobe’s enterprise customer success platform. These resources include documentation, curated courses, tutorials and guides, and product-specific communities of practice. Additional paid training options are available through Adobe Digital Learning Services, and higher levels of support can be purchased through dedicated support plans.
Adobe Workfront Software - Keep teams and work aligned
Adobe Workfront Software - Plan work
Adobe Workfront Software - Resource utilization
Adobe Workfront Software - Prioritize budget allocation
Adobe Workfront Software - Negative market changes
Adobe Workfront Software - Deliver great work
Adobe Workfront video
Adobe Workfront Software - Keep teams and work aligned - thumbnail
Adobe Workfront Software - Plan work - thumbnail
Adobe Workfront Software - Resource utilization - thumbnail
Adobe Workfront Software - Prioritize budget allocation - thumbnail
Adobe Workfront Software - Negative market changes - thumbnail

Adobe Workfront pricing

Adobe Workfront does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Adobe Workfront Reviews

Feature rating

Value for Money
4.1
Functionality
4.2
Ease of Use
4.0
Customer Support
4.4
5 reviews of 1,132 View all reviews
Eleni
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 04/12/2022

Flexible and easy to use for project management

Whether it's for document management, content management, project management or reporting, Workfront is flexible and easy to create and implement. There is so much you can do with Workfront across all it's features it really can be used for any industry or company size, the bigger the company, the more you can do with it.

Pros

Having templates for each project without all the jargon in a simple and easy layout was a winner - especially when you have to roll this out to project managers and creatives. Some project management platforms are intimidating and are not easy to review. I really like the reporting function on this and it's easy to build. It's so flexible, you can create dashboards and multiple reports with different layouts (ie lists, graphs etc) that it makes looking at everything super easy and easy to communicate with stakeholders.The proofing on here is brilliant, just like marking up a pdf, you can do the same thing here and you can track everything.

Cons

Not being able to have automatic notifications sent out to general users when you add them to a task. It means you have to do it separately which negates the point of having a project management tool.

Alternatives Considered

Asana

Reasons for Switching to Adobe Workfront

It was far quicker and easier to implement in the organisation and the reporting function is so flexible and ties in budgets.
Shayla
  • Industry: Internet
  • Company size: 1,001-5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 13/06/2022

Workfront simplifies project and job routing

I use Workfront on a daily basis, for the better part of each day. When I submit proofs to clients, they have the option to read the proof, make any comments or suggestions they have, or decide whether or not the proof should be authorized. The tools that are located at the top of the page may be used by the customer with ease to highlight or point to what they want altered.

Pros

I enjoy that the dashboard makes it simple to view the tasks on which I have been tasked to work as well as the due dates for those projects. I am able to view the approvals that are waiting, as well as my to-do list, which helps me keep my job on track.

Cons

The calendar function on their website is not to my liking. It does not function very well, and it makes it tough to view your projects within a monthly timeline, which is something that is incredibly crucial for a content team to achieve.

Jessica
  • Industry: Computer Software
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 18/05/2022

We are able to stay organized thanks to Workfront

Adobe Workfront has done a fantastic job of making the product adaptable to every user level. Tracking and reporting tools can be added by power users, who can monitor any or all parts of a project. Most of these alternatives aren't used by my department, but if and when we do, they're already there for us.

Pros

Due to the fact that my business is operated remotely, I am always up to date. After the epidemic, this product has given me the courage to continue forward. For me, kanban boards and task management are of the utmost importance. The kanban board provided by Adobe workfront allows us to build up tasks or user stories and then divide them into BI-weekly or BI-monthly sprints.

Cons

I'd like to see a better explanation for why mistakes are made, but that's about it. As far as I know, there are no clues as to why a date or a field isn't being updated or cannot be created. In most cases, the problem can be solved with a little bit of troubleshooting.

Lydia
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/06/2021

Workfront

The biggest plus is how easy it is to communicate with clients, sales reps, and the graphics department. It makes work life run easier.

Pros

I use Workfront everyday- most of the day.
When I send clients proofs they can open the proof, comment with all the changes they may want or make a decision of approved. The client can easily use the tools at the top of the page to highlight or point to what they want changed. The client can ask us questions and we can answer them all in the same place. Sales Reps. and assistants can also comment or ask the client questions in the same manor. Clients and Sales Reps. can also download the app to their phones and use this software anywhere and anytime. Very user friendly and easy to explain to new clients even over the phone. I love how you can add client email and info so you don't have to remember all the client email to send to each client. All you have to do is type the business name into the software and the clients emails will pop up for you to select. I also love how it time stamps all activity and tell you who made the activity. Sometimes clients will put in changes after we have gone to print and want a rebate because the change was not done. However, now we can see that the change came in after the dateline. Another very convent feature is that you can attach documents like pictures or anything you may want in your ad. From there you can easily download whatever has been attach and us it. This software is the most user friendly and convent than any other software I have used. I love how the comment part is so easy to look at and the tools are great!!!

Cons

I truly have no cons. Sometimes there are up-dates at inconvenient times but I don't consider that a con its just part of the deal. I worst thing I can say is a couple times of year we have a client or Sales Rep. that has a problem with the app. However, the problem is usually fix that same day and sometimes it is user error and not the program at all.

Sara
  • Industry: Hospital & Health Care
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/05/2019

PMO take on Workfront

I am a champion of Workfront for my company, although I am a SME/admin and not responsible for the day to day Workfront use, it was a great experience begin involved in the implementation and owning one of the workstreams. Workfront lets you become a SME and get to know the system so easily, without constantly changing it (or providing straight forward changes that do not interrupt your day to day work.

Pros

Going from using four different platforms to manage the intake, planning and execution of projects
(ServiceNow, excel, Smartsheet and Microsoft Project) down to 1 single platform has been a life saver for the teams that I am on for my company. We were able to train our submitters on one system, built our own workflows, and then turned around and trained our PM's on the same system. One Pro I love is that we can make changes and enhancements on the drop of a hat (well, with planning and thought ahead of time), versus ServiceNow, where it took us 2-3 minutes to simply change a field name. I also enjoy the time and attention that Workfront has given to my company, they listen well and problem solve along side us, not just for us,

Cons

We are still in the Legacy Resource Planner because we have set up our job roles for each team, so the legacy system lets us set capacity estimates when planning projects (for example, Our Integration team is all under Integration job role, but we allocated 10% of their time in our resource planner towards discretionary projects, which allows us to better plan and prioritize this huge bucket of work). There is no way for us to set capacity %'s for job roles in the new system, without creating new job roles.

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