About Aloware

As all-in-one software solution for sales teams, Aloware offers automatic dialing, seamless CRM integrations, and workflow automation that businesses can use on any device. Aloware gears sales and support teams with the right tools to crush quotas and close more deals efficiently by providing an all-in-one turnkey software that helps sales teams engage with customers in ways they love: via call, text message, email or social. Designed for efficiency, Aloware lets users set up automated workflows by utilizing Aloware's friendly automation system to customize the best workflow. With the use of triggers, businesses can maximize your time building customer relationships than playing catch-up with your phones. Also, businesses can contact leads across different channels by connecting with customers on their channel of preference such as call, text, email or social. Aloware’s Power Dialer brings a smart click-to-call function that dials the numbers for users automatically. Teams with existing CRMs shouldn’t worry about migrating to Aloware’s platform. It efficiently integrates with your favorite CRMs seamlessly, so users can bounce back to work quickly. Aloware is a premier partner of Hubspot and Pipedrive, making sure everything is in proper sync.
Aloware Software - Aloware Adding Numbers
Aloware Software - Aloware Dashboard
Aloware Software - Aloware Queue
Aloware Software - Aloware Omni-Channel Communication
Aloware Software - Aloware Contact
Aloware Software - Aloware SMS
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Aloware Software - Aloware Dashboard - thumbnail
Aloware Software - Aloware Queue - thumbnail
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Aloware Software - Aloware Contact - thumbnail
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Aloware pricing

Aloware does not have a free version but does offer a free trial. Aloware paid version starts at US$50.00/month.

Starting Price:
US$50.00/month
Pricing Details:
Solo Plan: $50/month/account + usage Starter Plan: $100/month/account + usage Business Plan: $250/month/account + usage Service Plan: $500/month/account + usage
Free Version:
No
Free trial:
Yes

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Aloware Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
5
5 reviews of 28 View all reviews
Caleb P. Caleb P.
  • Industry: Internet
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/11/2019

The best option for a real estate organization

We have segregated our sales line from our customer service line. This, along with our ability to text using the same number we speak to clients on has been a game changer. Anoosh and his team have been great enabling us to adopt the product into our existing business without experiencing downtime.

Pros

It's a tie between two features. Automated data entry through our CRM integration (this saves me at least 30 minutes to an hour every day) and the ability for our team to adopt Aloware wherever and whenever using our legacy phones, the softphone or the native apps.

Cons

Tagging a contact on mobile is still something I haven't been able to figure out on my own. I will have to contact support for help.

Alternatives Considered

JustCall, Aircall, Grasshopper and RingCentral Contact Center

Reasons for Choosing Aloware

The previous vendor was hardware centric and support took FOREVER. They had no idea what was going on with our network map and we had to start at square 1 on every support call.... I suggest they get Aloware to help with that.

Switched From

Intermedia Unite

Reasons for Switching to Aloware

It seemed like the easiest system to implement and use within our budget
Carolyn A. Carolyn A.
  • Industry: Financial Services
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/03/2021

Catered Dialing Experience

I can now have my agents blast through hundreds of leads a day, using the right time zones and seamlessly dialing with Hubspot.

Pros

The features that were most impactful was the Power Dialer. A true power dialer that integrated with our CRM, Hubspot. It is very easy to customize and navigate the software to my contact center's needs. And, the integration was seamless. They had me up and running in one day.

Cons

One feature that is challenging to find is a true local presence and Aloware doesn't have it. They do have a time zone differentiator integrated into their power dialer which is such a hard feature to find on the market!

Alternatives Considered

Aircall and PhoneBurner

Reasons for Choosing Aloware

I switched because I needed a true power dialer that integrated with Hubspot and that wasn't going to cost the thousands of dollars a month I was paying with my previous provider.

Switched From

Five9

Reasons for Switching to Aloware

Because the integration with Hubspot only worked really well with Aloware and they had time zone differentiator. Not to mention, the customer service is top notch. They have been so diligent to resolve my issues and communicate with me.
Arwa A. Arwa A.
  • Industry: Hospital & Health Care
  • Company size: 201-500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
0

2
Reviewed on 27/07/2021

Okay

It is okay, but depends on the day honestly.

Pros

Easy to use and love how it shows patients names when calling

Cons

Disconnects often. Can not hear phonecalls properly and have to call back. Connection is not clear. A lot of time we have to call multiple times for the phonecall to go through

Kevin D. Kevin D.
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 26/11/2019

Great Solution

Aloware is a great company that provides us the "call center" we need. Whether you are a big company or small. If I have problems, i am contacted quickly and the problem is efficiently solved.

Pros

This product allows me to automate my teams calling when new applications come in, my team just has to be available to receive the calls. This product also allows for my team to manually dial as well and I can review calls at my leisure.

Cons

There are a few issues with individual extensions that have not been ideal for my company, however the support here is phenomenal and from my understanding it's on the list of improvements.

Alternatives Considered

PhoneBurner

Reasons for Choosing Aloware

Call center need and user interface

Reasons for Switching to Aloware

Cost and its not just an outgoing call solution.
Annette B. Annette B.
  • Industry: Insurance
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/12/2019

BEST SOFTWARE OUT THERE FOR SMS, TELEPHONY AND BEST SUPPORT

I NEEDED A FLEXIBLE TELEPHONY PROGRAM FOR MULTIPLE SALES AGENTS IN MULTIPLE STATES WITH TEXT CAPABILITIES AND MANY OTHER FEATURES AT AN AFFORDABLE PRICE FOR NEW COMPANY. ALL OTHERS WERE RIDICULOUSLY PRICED AND REQUIRED UPGRADES FOR FEATURES THAT ALOWARE MADE STANDARD.
THE SUPPORT IS UNMATCHED AND SPEED OF HELP IS TOO!

Pros

PRICE!!! EASE OF USE AND SUPPORT IS UNBELIEVABLE!! THEY ARE SO FLEXIBLE TO HELP WITH CHALLENGES AND CHANGES I NEEDED FOR MY BUSINESS AND VERY QUICK TO SUPPORT ANY ISSUE

Cons

THERE'S NOT ONE BAD THING I CAN SAY HONESTLY

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