About Wingman

Wingman is a conversation intelligence tool that helps sales teams with pipeline visibility, actionable insights, & real-time coaching. Wingman gives sales reps the right information at the right time, while they are on a call. It enables staff members to automatically join sales calls and receive cue-cards based on the conversation, helping sales reps with customer objections, questions, and behavior suggestions. It also allows sales reps to bookmark key moments during calls, facilitating note taking and call summarization processes. Wingman facilitates integration with various CRM and video conferencing platforms such as HubSpot, Salesforce, Pipedrive, Zoom, Google Meet, Microsoft Teams and more. Pricing is available on an annual subscription and support is extended via documentation, FAQs and other online measures.
Wingman Software - Wingman team dashboard
Wingman Software - Wingman deals view
Wingman Software - Wingman account view
Wingman Software - Wingman engaging questions
Wingman Software - Wingman follow-up actions
Wingman Software - Wingman team dashboard - thumbnail
Wingman Software - Wingman deals view - thumbnail
Wingman Software - Wingman account view - thumbnail
Wingman Software - Wingman engaging questions - thumbnail
Wingman Software - Wingman follow-up actions - thumbnail

Wingman pricing

Wingman does not have a free version but does offer a free trial. Wingman paid version starts at US$60.00/month.

Starting Price:
US$60.00/month
Pricing Details:
Wingman offers a 7-day free trial for new users, after which the software is available across 3 pricing tiers, details of which are outlined below: Growth - $60 per month per user billed annually Accelerator - $90 per month per user billed annually Enterprise - $110 per month per user billed annually
Free Version:
No
Free trial:
Yes

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Wingman Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
5
Customer Support
4.5
5 reviews of 88 View all reviews
Abhilash (archie) M.
  • Industry: Computer Software
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/12/2019

True to the name, a sales rep/manager's sidekick

True to its name, Wingman has empowered the sales team at Chargebee to adapt, coach and share tribal knowledge easily. We have active sessions where teams discuss calls and offer their thoughts and ideas on specific use cases and scenarios, objections that come up on the call.

Pros

The easy implementation and setup is just magic. The powerful integrations with Zoom and Outreach have made adapting, coaching, and knowledge sharing within the sales team seamless

Cons

Although no complaints, Wingman could do a better job in automating note taking and integrating these notes into specific sections of the call as well as logging them into the sales CRM

Tina R.
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 29/11/2021

My Experience with Wingman

Have used the product already 2 months and overall I am happy. So far so good
Thanks for a nice, easy to use product

Pros

Transcript part is the most important and useful feature, we are using when doing our calls. It makes the CSM job much easier

Cons

Currently can't provide a relevant answer, as I have been using Wingman for almost 2 months.
I will definitely provide feedback once I manage to make use of all other features

Brenan L.
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
0
Features
3
Ease of Use
3
Customer Support
4

3
Reviewed on 06/11/2019

Potential to be an asset to the sales team

Pros

The product features and the way it is designed to assist Sales teams gives the platform potential. The ability to have play cards delivered not just based on verbatim phrases but contextual phrases will be amazing. The AI analysis of the conversation also will be amazing.

Cons

The platform is still in its early days and the AI algorithms for speech recognition and contextual understanding is still rudimentary. The platform has improved its stability in the time we have trialled the product, however it is still prone to dropouts.

Verified Reviewer
  • Industry: Financial Services
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/11/2021

Amazing UX, great team, company on the rise!

Mostly handoffs amongst different departments, sales coaching, as well as onboarding for new employees.

Pros

The UX of Wingman competes with some of the best in their class. Best bang for your buck, and willing to help fellow startups on pricing packages that adjust to your growth potential. From the beginning, the sales team was understanding, and at no point did we feel pressure on signing a contract. We first analyzed other platforms, and they all seemed to want to pressure us into signing even though timing didn't make sense at the time. Props to the entire sales team regarding this point. Furthermore, they actively listen to our needs and are improving the platform adjusting to their customer's needs.

Cons

For right now, Wingman can't transcribe Spanish voice (which is the core of our business). Raised this point to our sales rep, and a request has been put forth in order to prioritize this request in their product roadmap.

Alternatives Considered

Gong.io

Reasons for Switching to Wingman

Their UX, simplicity, team, and pricing
Drew M.
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/01/2022

Highly effective tool for sales recording - and affordable

The team has been super supportive with any question I've had

Pros

The price point is right, and it took literally 8 hours from signing up on the website to using it for my first call. It's got quite a robust feature set, and it's really easy for me to share findings / insights / recordings from my call with my team

Cons

The transcription isn't perfect, but I'm usually able to get close enough and then hop into the video recording

Alternatives Considered

Gong.io

Reasons for Switching to Wingman

More affordable and same feature set.

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