- Industry: Investment Management
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
Combating spam email with SpamTitan is very effective
Utilizing SpamTitan as the primary spam-fighting app has proven to be very successful, and it has provided me with more benefits than other more well-known brands. I am very pleased with the price and consider it to be very useful for the price I paid. Whenever I thought about email security, the first thing that comes to mind is SpamTitan.
SpamTitan has a high level of consistency when it comes to preventing spam and malicious communications from reaching my primary inbox. Setting up the specific keyword that I want to be used in the blacklist keyword and the whitelist keyword is quite easy. After setting it up, the procedure is streamlined, and I would not have to keep track of it because it would send me a weekly report.
There have been times that a legitimate email has been blocked and no message has been received to inform me about this practice, resulting in the email remaining in the junk inbox until I manually search and whitelist it. For the first time, adding a domain to the app can be daunting, and I had to seek assistance.
- Industry: Construction
- Company size: 51-200 Employees
- Used Daily for 1-5 months
Excellent Cloud based Spam filter for Office 365 Email
It has been pleasant doing business with SpamTitan. There sales team was low pressure, when I inquired with them they got back to me right away, they provided a live demo of the product, and they offered a free commitment free trial period so that we were able to directly compare it to our old spam filter solution before making a purchase.
Price is extremely reasonable for the service they provide. The competition has slightly more features but they offer them at 3 - 5 times the cost per user, which is in no way justifiable for the benefit (if any). Very easy to setup and offers great flexibility in how emails are filtered for different users.
One feature that is currently missing that our previous spam filter solution had was the ability to whitelist and blacklist email address and domains directly from the mail history report.
Alternatives ConsideredBarracuda Email Security Gateway
Reasons for Choosing SpamTitanOur Barracuda was a physical email filter from when we hosted email on our own server. It was aging out and SpamTitan offered a spam solution that was a fraction of the price of Barracuda's own cloud service.
Switched FromBarracuda Email Security Gateway
Reasons for Switching to SpamTitanPrice was the biggest factor. SpamTitan offered the best per user rate for a product that meets our needs.
- Industry: Facilities Services
- Company size: 11-50 Employees
- Used Daily for 6-12 months
SpamTitan works great -- until it doesn't
I am spending 30 minutes writing a review in the hope that other people will make a better first selection than we did. Our experience showed us that the product is only marginally reliable and their support is god-awful.
Was easy to implement and, as the title said, it worked great until it did not.
This is a cloud-based product. In early August, the product totally failed. (it was a Friday morning in the US, but dont remember the date as we have moved on to an)other product). Just noticed that we were no longer receiving emails. Rerouted DNS to cut SpamTitan out of the loop and email (unfiltered) started flowing. Contacted Spam Titan and they confirmed that the cloud instance on which we were running was offline for unknown reasons.
Our business is 24x7. We ran without Spam Titan on Friday, and Saturday, and Sunday, and Monday. We called for updates, on Friday afternoon, Saturday, Monday, and Tuesday. Each time, there were no updates and were told that we would updated by email and by phone if we left our best contact number.
Well, that never happened. Interestingly, we were not offered to route through any other web-instances.
By late Tuesday, we had already vetted another product and moved our production platform to the new provider.
Their support SUCKS. Moreover, I am going through the same goat-ropin' with trying to cancel my subscription. If you call them and make the appropriate selection, you always go to voice-mail (again, no callbacks). If you select "technical support", they have to connect you with Customer Service (one time out of two tries, I got a live CS person and they told me that they would have to connect me with "retention". Again, no one was available but was promised that someone would call me back -- never happened.
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
Protect my emails from vulnerable
Using SpamTitan as my main software to fight spam emails is very effective and more benefit i have seen better then other more popular brand. I am very happy with the pricing and really valuable with what i has paid. When I think about email protection, it is always SpamTitan that pop-up in my mind.
SpamTitan has a very good accuracy in filtering a spam and malicious emails from entering my primary inbox. It is very easy to set up my own keyword that i want to include in the filter keyword and setting up the whitelist keyword. After setting everything up, the process is automated and i don't have to constantly monitoring it as it will sent me report for every-week activity.
There are time that a legit email will be blocked and there are no notification sent to remind me about this activity, and resulting that email stayed in the spam inbox until i have to manually check and whitelist it. Adding domain into the software for the first time can be confusing and i had to ask for a support to fix it.
- Industry: Telecommunications
- Company size: 5,001-10,000 Employees
- Used Weekly for 1+ year
Stop spam email with SpamTitan
SpamTitan has help me so much in fighting a spam email and malicious link from harming our system. All the attachment in the email will be scanned before I open it and any suspicious file attachment will be blocked and quarantine, to protect me from mistakenly opening it. I really has a positive experience after deploying this software in my working environment.
SpamTitan has advance and extra security layers that protecting my email account get penetrated or get attack from spam email. Ransomware is one of the most feared kind of emails that we really want to avoid, and this software effectively blocking any malicious email that may contain file attachment or link that may harm my computer or phone.
The only point that i dislike is, there are no access to the software from other device except from my computer, as it only operating from stand-alone application for desktop. It will be more flexible if the software has web-browser, so user can access it from anywhere that internet is available.