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About Teladoc Health
Teladoc provides cloud-based telemedicine software for hospitals and health systems.
Health systems can implement virtual visits using Teladoc’s technology, which connects doctors and patients virtually via the web, telephone or mobile app.
Teladoc offers bidirectional exchange and APIs to facilitate integration with health systems’ existing EHRs. Users can offer patients 24/7 care through the Teladoc system. The software can be customized and configured for each health system.
Teladoc supports multiple user roles. It offers data extraction for analysis and reporting on health system KPIs, such as admissions. Teladoc also offers marketing support for hospitals and health systems to advertise the offering to patients.
Teladoc Health pricing
Teladoc Health does not have a free version and does not offer a free trial.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No
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Teladoc Health Reviews
Feature rating
5 reviews of 82
View all reviews
Andrew
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 06/12/2019
THE At-Home Doc!
I’ve used the Teledoc app for minor sickness issues that can be easily addressed over the phone or by video. Once setup, it’s easy to initiate a call with a doctor and they’ve always been kind and understanding...and fairly quick to call too!
Pros
Well the first thing I love is that it is now free with out insurance plan. That’s awesome and amazing! I also like that they have a quick response time. The app allows you to add photos if needed and you can even do a video chat with the doctor.
Cons
It takes a little effort to setup your account. My biggest irritation is when receiving calls from the doctor, it will come from an unlisted number. If your iPhone security is set to ignore calls from unlisted numbers it can seriously delay your call until you fix your settings. Otherwise, the app works really well!
michele
- Industry: Food & Beverages
- Company size: 501–1,000 Employees
- Used for 1+ year
-
Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5
4
Reviewed on 10/01/2020
works pretty well
convenient for a quick easy script like im sure would be great for pink eye or a rash or decongestant or something small.
Pros
not too hard to set up and use, if you have insurance the copay can be less than your standard office visit.
Cons
no way of getting tests. the care is a bit limited. if you need a test, then I bet you have to pay twice
Jeremy
- Industry: Education Management
- Company size: 51–200 Employees
- Used Monthly for 1+ year
-
Review Source
Value for Money
1
Features
1
Ease of Use
5
Customer Support
1
1
Reviewed on 08/08/2024
This place is a scam
Pros
I love that Teladoc has an attractive website that makes you feel like they will be able to help.
Cons
This place is a scam; I've had a few appointments where I'm trying to get very low-level medications, this time for high blood pressure. I have multiple devices to measure my blood pressure, and I have the data on my phone going back 8 years. The doctor said she couldn't prescribe a medication for the first time over Teladoc. The conversation was less than 2 minutes, and they refused to refund me "because the policy says there is no guarantee of getting medications."
Donna
- Industry: Entertainment
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
-
Review Source
Value for Money
1
Features
2
Ease of Use
1
Customer Support
1
1
Reviewed on 08/09/2024
Drs good; system BAD
GITCHES IN SYSTEM INFURIATE, CONSISTENTLY & CONSTANTLY.
Pros
The providers, if you can get to one, have been good, so far (medical & mental health)
Cons
The Teladoc system &customer service are terrible. They always blame internal glitches on provider. It's a runaround
Sarah
- Industry: Information Services
- Company size: Self Employed
- Used Monthly for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
2
3
Reviewed on 19/10/2023
Helpful Healthcare
Pros
When I initially went to schedule an appoint they said they could see me as soon as 6 minutes; I was impressed because if I would have walked into an urgent care this moment it would have taken me atleast 30 mins to be seen; thats not county the amount of time it takes to actually drive there.
Cons
For some reason my insurance provider was constantly being assigned and redirected from a whole other state. I have Ambetter Heath of Tennessee - Not Nebraska, or Arkansas.
