About DealerCenter

DealerCenter is a cloud-based dealer management system designed to help small to large businesses manage processes related to accounting, customer relationships, auctions, inventory, digital marketing and more. The centralized platform allows users to integrate the system with various accounting applications, simplifying receiving and submission of credit applications and lender decisions. Features of DealerCenter include deal management, electronic licensing, e-contracts and forms, lead management, email/SMS campaigns, call recording, automated messaging and more. It comes with Android and iOS mobile applications, which enable users to handle license scanning, customer check-ins and check-outs, appointments and alert notifications. Additionally, businesses can create customizable dashboards per requirements to gain insight into operations across all levels. DealerCenter facilitates integration with several third-party dealer websites and applications such as QuickBooks, Experian, Equifax, Carfax, TransUnion, Kelley Blue Book, AutoCheck, NADA, Black Book, Manheim, Craiglist and more. Pricing is available through monthly subscriptions.
DealerCenter Software - DealerCenter contract and forms screenshot
DealerCenter Software - DealerCenter dashboard and reporting screenshot
DealerCenter Software - DealerCenter campaign management screenshot
DealerCenter Software - DealerCenter email messages screenshot
DealerCenter Software - DealerCenter deals overview screenshot
DealerCenter video
DealerCenter Software - DealerCenter contract and forms screenshot - thumbnail
DealerCenter Software - DealerCenter dashboard and reporting screenshot - thumbnail
DealerCenter Software - DealerCenter campaign management screenshot - thumbnail
DealerCenter Software - DealerCenter email messages screenshot - thumbnail
DealerCenter Software - DealerCenter deals overview screenshot - thumbnail

DealerCenter pricing

DealerCenter does not have a free version but does offer a free trial. DealerCenter paid version starts at US$60.00/month.

Starting Price:
US$60.00/month
Free Version:
No
Free trial:
Yes

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DealerCenter Reviews

Feature rating

Value for Money
4.8
Functionality
4.8
Ease of Use
4.8
Customer Support
4.9
5 reviews of 1,370 View all reviews
Brandon Michel
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/12/2017

A product is as good as the people representing it. I've had a few DMS, DC's is the best why,...

Anyone can set up a auto dealership and have it operational and effective in a week.

Pros

Ease of use, and with out a doubt when it doubts call the customer rep. I have been Consulting for the Sports Car Group and suffered major set back with what I wanted to be the heart of the operation, a full spectrum lender, and as I was just at my point of turning negative which is a but rare for ME. Sunshine came through in the form of the rep who didn't allow to me harp but do what I knew to do and that looked past to see what was still there. She found me 5 sub prime and 4 prime options to offset my loss. I am grateful for her, she may never know how much that small act of kindness resignated with me.

Cons

The Customer experience isn't shared accross all Westlakes Products and Services. I wish preferred lender didn't auto submit.

Gary
  • Industry: Automotive
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/05/2020

Impressive

I would like to say I’m very impressed with the continual updates and improvements The Team at Dealer Center continues to make, regularly. It’s like owning an Apple computer and getting updates every 45 to 60 days.
In an industry that’s notorious for creating software and promising to make improvements ONE DAY... Dealer Center is a breath of fresh air.
A tech company creating Automotive Software solutions. The updates and improvements are continual. Their motto is certainly to be the best, which means we must get better every day. Never static, never stuck, never the same old same old... I’m a believer.

Pros

Easy to use, intuitive in fact. Everything you need and more. Cannot beat the value.
All in one solutions for Independent dealers of all sizes.

Cons

Nothing negative to say. Nothing else to say about the CONS ......

Jamie
  • Industry: Automotive
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/11/2022

Dealer Center is comprehensive and efficient

Our rep, [SENSITIVE CONTENT] is an incredible asset to Dealer Center. [SENSITIVE CONTENT] has been and continues to be invaluable in our experience with Dealer Center. [SENSITIVE CONTENT] is like a remote member of OUR team and is always there when needed. [SENSITIVE CONTENT] is friendly, efficient, thorough and so knowledgeable about Dealer Center. Dealer Center is such an amazingly comprehensive software solution and [SENSITIVE CONTENT] makes everything so simple. Dealer Center does everything we need and more. Reports are endless and the mobile app is perfect.

Pros

It does everything we need and more in one package. And our Dealer Rep - [SENSITIVE CONTENT] is amazing.

Cons

We haven't experienced anything that we would consider negative.

Josh
  • Industry: Automotive
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
2

3
Reviewed on 12/01/2021

DealerCenter Use

All in all for the price it seems like a fair value. There are certainly more sophisticated and better systems out there. After its all said and done I wish I would have spent the money to get a better quality system. The bare bones of the system is Ok but to get all the nice features there is upcharge after up charge.

Pros

It was turn key and it was up and running was not much down time.

Cons

Its really slow, and clunky, When there is an issue often times its not a quick solution.

Alternatives Considered

Frazer and Lightspeed Retail

Reasons for Switching to DealerCenter

There was another dealer we work closely with who was already signed up with DC. To keep things simple and be able to share data quickly we went with the same system.
Mahmoud
  • Industry: Accounting
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
0

5
Reviewed on 23/11/2022

DealerCenter review

Pros

Easy to use for accountingIt allows to create more market

Cons

Not too many drawbacks with the use but it must be improved

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