Time Doctor

4.5
Overall rating
Reviews

4.5
Overall rating
Reviews

About Time Doctor

Time Doctor is a cloud-based time tracking and management solution used by businesses for monitoring workforce productivity. It offers tools for time tracking, web activity monitoring, payroll management and reporting. Time Doctor lets users enter time spent on each project and calculate their billable and nonbillable working hours. The screen monitoring feature reports on employee activity via screenshot captures. The solution can also help users to keep track of the time spent on chats, meetings, calls, internet usage and other activities. The payroll functionality allows businesses to record employee working hours and generate weekly and monthly payslips. A mobile app is available Android and iOS devices and the platform also integrates with various project management and accounting software including JIRA, Salesforce, Basecamp and Slack. The solution is available on a per user per month subscription basis and offers multilingual customer support via email, phone, live chat and online help desk.
Time Doctor Software - The Day view shows a timeline of each user's day, such as when they worked on a particular task and when they took breaks, as well as their start and end times. This report also shows who’s online and working, and who’s on break.
Time Doctor Software - Weekly, Daily, and real-time notifications are available in Time Doctor.
Time Doctor Software - This report shows you if a user was Present, Absent, Partially Absent, or Late for their shift. You can filter the report to show only users who have shifts or show only those who were absent or late.
Time Doctor Software - Interactive desktop app to manage time, projects and tasks your way, with non-intrusive software built to help your teams work better.
Time Doctor Software - Interactive desktop app to manage time, projects and tasks your way, with non-intrusive software built to help your teams work better.
Time Doctor video
Time Doctor Software - The Day view shows a timeline of each user's day, such as when they worked on a particular task and when they took breaks, as well as their start and end times. This report also shows who’s online and working, and who’s on break. - thumbnail
Time Doctor Software - Weekly, Daily, and real-time notifications are available in Time Doctor. - thumbnail
Time Doctor Software - This report shows you if a user was Present, Absent, Partially Absent, or Late for their shift. You can filter the report to show only users who have shifts or show only those who were absent or late. - thumbnail
Time Doctor Software - Interactive desktop app to manage time, projects and tasks your way, with non-intrusive software built to help your teams work better. - thumbnail
Time Doctor Software - Interactive desktop app to manage time, projects and tasks your way, with non-intrusive software built to help your teams work better. - thumbnail

Time Doctor pricing

Time Doctor does not have a free version but does offer a free trial. Time Doctor paid version starts at US$7.00/month.

Starting Price:
US$7.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Time Doctor

Time Doctor Reviews

Feature rating

Value for Money
4.4
Functionality
4.4
Ease of Use
4.5
Customer Support
4.4
5 reviews of 527 View all reviews
Irfan
Irfan
  • Industry: Media Production
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/07/2021

Cure For Time Wastage, Good For Productivity

Overall, Time Doctor is great for productivity, time tracking, and project management. It has the best Leave-Tracking features that send notifications if the person is still working on a task. In all reality, it has great usability with many different cool options such as time-tracking, browsing history, breaks, and idle time reminders, etc.

Pros

I have been an active member of PeoplePerHour for almost 4 years now and Time Doctor has been a great help for me. It has helped me track my time spent on various projects that I do on daily basis. I manage my workflow and pace by keeping an eye on Time Doctor and also get proof of my work hours to demand payment. I'm on the Desktop application most of the time but I do use a mobile application that helps me track the time when I'm traveling and working. It also gives an option to manually edit time and I used it sometimes when I spent time on the phone or forget to launch the application while working. The activity bar on the desktop is one important feature that I use and I love it.

Cons

I check for updates regularly and try to keep my software up-to-date. However, I noticed some mal-functioning when my Time Doctor didn't stop for the whole night and showed non-stop 13 hours of work. I had to reinstall the application to fix the trouble. The activity bar on the screen is sometimes pretty annoying as it doesn't go behind the apps. It always stays on top and blocks the view. There should be an option to resize it and push it behind as well. Other than that, I'm quite happy with the overall performance of the Time Doctor.

Christian
Christian
  • Industry: Telecommunications
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 01/09/2022

Great little tool to keep track of worktime

Keeping track of customers, projects and tasks I've worked on is my basis for the invoices I send to my customers... and that works great! The new Time Doctor 2 was a huge step forward.

Pros

The ease of assigning current worktime to given projects or specific project tasks. That helps me keep an overview how much time I've spent on each project and task

Cons

Reporting sometimes needs a few extra clicks to give me the information I need - especially when I step from day to day it always needs a few extra clicks to get the same screen for the next day (Timesheet). But overall it's great - nothing serious.

Verified Reviewer
  • Used Weekly for 2+ years
  • Review Source
Value for Money
2
Features
2
Ease of Use
2
Customer Support
2

1
Reviewed on 20/04/2018

It used to be a good product but they now lack on product focus and don't listen to customers.

It helped our company at different stage of it's growth but unfortunately is not listening to its customers anymore

Pros

It has a nice web backend The client made in 2017 has good UX (if only we could use it) It used to have a responsive product team (not anymore)

Cons

- The old client UI (which is the only one that we can use) is not intuitive and buggy. Our team very often complains about this and they don't want to use it.
- A key feature which is blurring the screenshots has been taken away from the new Windows and Mac client but the option to enforce it is still in their web backend. This gives the false expectation that the setting will be respected while it doesn't and this compromise the privacy and *security* of the people using this software as the screenshots can also collect passwords, private keys etc. Neal from support on October 3rd 2017 wrote: "Sorry for the delay but our developer has not finished setting up this feature yet on the new app. I will try to get more feedback on this and see if I could get at least an estimate of when it will be implemented." After more than seven months on 20th of April 2018 he says: "We don't have an ETA yet. All I know is that our development team are currently working on incorporating this feature as we have been pushing them to since this is something available on the old app."

As you can see the answer was not truthful (using the word "finishing" for something that wasn't started). There was also no apology from their side and they didn't write an article warning about this bug which can compromise the security of their users and breach their T&Cs. It's a shame since this company used to care about their customers. I will change the review if they finally act on this.General Comment
It helped our company at different stage of it's growth but unfortunately while growing it seems that it lost its user focus

Response from Time Doctor

Hi

We do apologize if you feel as though you are not treated the way you and your company used to be treated.

While it is true that blurring of screenshot is not yet available in the new app, please do know that you can always use the older app to have this function working perfectly tailored to your needs.

If you need any further assistance though, please do feel free to message us at [email protected]

Replied 01/05/2018
John
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 24/12/2023

Transparent, economical, time and task tracking software for operations.

Overall a pleasant experience with TimeDoctor including the support given hy its Success Team.

Pros

There’s just a ton of useful features -
1. Time tracking
2. Task tracking
3. URL tracking
4. Screenshots

Cons

None as of the moment - serves it’s purpose!.

Alternatives Considered

Zendesk for Service

Reasons for Switching to Time Doctor

Friendly less complicated interface and dashboards.
Kristofffer Lloyd
  • Industry: Outsourcing/Offshoring
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/09/2019

God for tracking

Everything was smooth and totally satisfied with there service.

Pros

It was easy to use and very convenient, will be sharing to other friends

Cons

Sometimes it crashes but it`s okay, there support always remind us every time there`s updates or maintenance.

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