About PracticePanther Legal Software

PracticePanther Legal Software is a legal management solution for small to large practices specializing in areas including bankruptcy, personal injury, family, divorce, estate planning, litigation, criminal law and many more. The system is offered as a cloud-based solution and is both Mac and PC compatible. PracticePanther offers mobile apps for iOS and Android users, allowing users to access the system remotely and sync data across multiple devices.Key features include case management, contact management, document management, calendaring and docketing, time tracking, billing and invoicing, trust accounting, CRM and payment processing. The solution provides users access to task and event workflows, credit card processing, notifications and chats and client portal. The system can be integrated with calendars and email, Box, Dropbox, QuickBooks, PayPal and many more.Pricing is per user per month. Support is provided via an online forum, phone, email and chat.
PracticePanther Legal Software Software - PracticePanther dashboard
PracticePanther Legal Software Software - PracticePanther calendar
PracticePanther Legal Software Software - PracticePanther time entries
PracticePanther Legal Software Software - PracticePanther invoice
PracticePanther Legal Software Software - Files
PracticePanther Legal Software video
PracticePanther Legal Software Software - PracticePanther dashboard - thumbnail
PracticePanther Legal Software Software - PracticePanther calendar - thumbnail
PracticePanther Legal Software Software - PracticePanther time entries - thumbnail
PracticePanther Legal Software Software - PracticePanther invoice - thumbnail
PracticePanther Legal Software Software - Files - thumbnail

PracticePanther Legal Software pricing

PracticePanther Legal Software has a free version and offers a free trial. PracticePanther Legal Software paid version starts at US$39.00/month.

Starting Price:
US$39.00/month
Pricing Details:
A 7 day free trial is available, after which pricing starts at $39/user/month (billed annually) or $49/month/user (billed monthly). Includes: 1. Unlimited phone & email support. 2. Free upgrades for life. 3. No contracts. No credit card needed. Cancel anytime. 4. 30 day money-back guarantee.
Free Version:
Yes
Free trial:
Yes

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PracticePanther Legal Software Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 460 View all reviews
Scott m. W.
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/11/2018

Amazing program!

I bought this program when I first opened my practice about 2.5 years ago. I knew going into my own firm that I wanted a comprehensive client management tool. After spending hours online reviewing various programs, I decided to give the 30-day free trial a shot. I think I purchased the monthly subscription immediately after starting to use the program. Since that time, I have built on my knowledge, incorporating the MailChimp and QBO features first, then started learning how to streamline my document preparation through the template feature. What would have previously taken me multiple hours a week to manage, now takes minutes.

Pros

PracticePanther is intuitive and very user friendly. It has a ton of features that expedite minuscule tasks and free up admin time. It syncs with all my favorite resources, like QBO, MailChimp, and Box, making communication with clients a lot easier and keeps routine mailings operational. If you use a lot of form templates, the template builder is a major time saver and cuts down on user error and oversights. I use this program every day in my law office and am very grateful for how easy it is. Even better, the customer support team is phenomenal. I rarely have any issues with the program (it is easy to use), but when I run into something I need help with, a quick message to the PP team is responded to within minutes and the problem is solved or at a minimum I am given an update and expected time of completion. I couldn't recommend this program more to a solo or small legal practice.

Cons

Nothing, the team is constantly updating its software and programs that it connects to. They provide online videos to help and I frequently learn of new ways to use the program from regular updates by the team.

Response from PracticePanther Legal Software

Thank you so much Scott for the extra kind feedback!

Replied 22/11/2018
James H.
  • Industry: Law Practice
  • Company size: 2-10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/01/2022

Great practice management software. The only short-fall is that it doesn't allow auto future...

PracticePanther is a great platform and you should definitely give it a good try during a free trial period.
It also has Rules of Court deadline figuring if you're a Civil firm.
PP has great integration with QuickBooks on-line.
You can print checks directly from PP, or QB online to pay other legal vendors (Chiros, etc.)

Pros

Price - either $59/mo or $49/mo if paid the year in full.
Fee to bill clients on-line: $.20 per transaction plus 1.95%
Workflow customizable - Yes, you can customize the workflow on different case-types.
Activity Log - easy access history.
Create Contact on the fly as creating matter - easy to create a Contact during the process of creating a matter.
Intake form for new clients - Yes, can put a link on your website so new clients can fill-out a new client form, and that info will auto fill into the client's PP account.
Time tracking timers - you can have multiple different timers open and running at the same time and assign them.
Mobile App - there is no mobile App, but the site is mobile optimized.
E-file integration - there is No e-file integration.
Color assignments - there are up to 6 colors that you can assign to parties & roles.
Task customizable - Yes, you can customize task flows.
Easy to create and merge documents - Yes, it's very easy to create and merge documents with the program.
PDF-auto convert - No, it cannot auto PDF convert a document.
Create documents that can merged - Yes. This program makes it easy to create documents that can be merged.
Support - Yes, support seems to be free.
Notify client when upload a document - Yes, you can notify a client a document gets uploaded that you want them to review or be aware of.
Email syncing - very good syncing with Gmail and Outlook.
Emails linked to a matter - Yes. Easy to link emails to a matter.
Client Portal - Yes.

Cons

The only thing that kept me from staying with PracticePanther, is that MyCase allows you to be able to set future billing to go out to a client(s) and forget it.
PracticePanther has a bit of a 'workaround' if you get the client's Visa/Debit card on file, but many times clients are uneasy giving you their card number.
With Criminal Defense clients that need to make monthly (or future) payments on a retainer amount, MyCase allows you to set-up future dates where a client will be emailed a bill, which they can tap on a button and pay on-line. This is the main thing that made me go with MyCase.
But if not for that, I would have stayed with either PracticePanther or Smokeball. Smokeball had/has the slickest software for being able to send emails from (either) Outlook or Gmail, and a small window at the bottom allows you to connect that email to a matter. Smokeball's software also made/makes it very easy to sync a Word document with a Client/Matter.

Alternatives Considered

Smokeball and MyCase

Reasons for Switching to PracticePanther Legal Software

I ended up going with MyCase because it has the auto future filling of clients. But if MC didn't have that, I would have gone with PracticePanther or Smokeball.
Dawn W.
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
2
Ease of Use
2
Customer Support
1

1
Reviewed on 12/01/2022

Does not respond and is not refunding payment

POOR! When I first signed up for them, they were great. You could get a person on the phone (which I am paying for) or a response within a few minutes. No Longer! They do not respond at all!!! I changed my subscription to monthly from annual. Yet they took the annual payment and they are not refunding it. They claimed first that they would refund it immediately and bill me monthly. Then they said they are applying the amount each month to the monthly bill. It costs more monthly so why are they keeping my money for annual and billing me monthly? Then they asked me for the plan i was on and the plan i am not on. I gave that info to them over a week ago. No response. You cannot get anyone on the phone. And they do not respond to support.

Pros

At this point, nothing. They are not responding via telephone nor their support online

Cons

My header changed and no state or zip code now appears. I did nothing to change it.

Response from Paradigm

Hi Dawn - We apologize for the confusion with billing. Our team has since resolved this issue but if you have any other questions, please feel free to reach out to us at 1 (800) 856-8729 Ext. 2 or [email protected] for support.

Replied 19/01/2022
David D.
  • Industry: Law Practice
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/11/2021

PracticePanther has helped keep my firm organized and grow

Pros

PracticePanther has helped keep my firm organized. We handle a large number of cases and we needed software that could help us manage them all, stay on top of tasks, and store information efficiently. PracticePanther has also been key in allowing for rapid growth in my practice.

My favorite feature is the payment plans through PantherPayments. My collections are significantly higher than some of my colleagues and it helped simplify this process. We can easily set up payment plans that automatically pull funds from a credit card or bank account which means I don't have to spend a ton of time chasing clients for money that I could be spending on their case.

Cons

I started out practicing solo and quickly grew to more staff. Every firm has growing pains, so I was initially worried about acclimating new staff to PracticePanther. Thankfully, those hesitations were put at bay and we've been able to use the platform with ease.

Alternatives Considered

Clio

Reasons for Switching to PracticePanther Legal Software

I researched several different software options, such as Clio, before making my final decision. I found that PracticePanther provides all of the same features as Clio and more, but at half the price. No other software in PracticePanther’s price range is anywhere near as robust.
Bryan G.
  • Industry: Law Practice
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 29/12/2021

Just add clients for instant law practice management as easy as adding water to instant ramen

Practice Panther makes it easy to track time from any web browser or mobile device. Client information is easily located using the well implemented search box on every page. We are confident our data is secure and accessible, because we can export copies of our data anytime we want.

Pros

Dead simple instant deployment, and intuitive features that require little to no training.

Cons

All clients are organized as an individual person, who might be associated with a company, but to use all of the features, you need to designate an individual as the client. Invoicing by e-mail, credit card payments, and e-mail tracking don't work well when you try to make a company a client without an individual's contact information.

Alternatives Considered

Clio and Zola Suite

Reasons for Choosing PracticePanther Legal Software

Cost, simplicity, and flexibility. The combination of Amicus and PC Law trying to sync the data created frequent issues, particularly with PC Law using the CTREE flat file database that corrupted often and required advanced tech support to fix.

Reasons for Switching to PracticePanther Legal Software

Simple and intuitive features that didn't lock us into a proprietary system for file storage or e-mail management.

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