About Honeycommb

Honeycommb is a social networking solution that helps businesses engage with customers and manage brand visibility across multiple websites. Features include advertising management, a media library, communication management, automated notifications, data backup and more. The platform offers white-labeling capabilities, which allow organizations to personalize the interface using custom logos and colors. Honeycommb enables employees to create interactive content, generate custom reports and streamline email marketing operations. Additionally, customers can utilize mobile applications to create communities, interact with other users via direct or group messages and post images, videos, links and documents in real-time using Android and iOS devices. Honeycommb provides an application programming interface (API) and integration with Zapier, which lets businesses connect the system with several third-party platforms such as Mailchimp, HubSpot, Google Docs, Slack and more. Pricing is available on a monthly subscription and one-time license basis. Support is extended via phone, email, FAQs and documentation.
Honeycommb Software - Honeycommb notification settings
Honeycommb Software - Honeycommb groups
Honeycommb Software - Honeycommb chat
Honeycommb Software - Honeycommb notification settings - thumbnail
Honeycommb Software - Honeycommb groups - thumbnail
Honeycommb Software - Honeycommb chat - thumbnail

Honeycommb pricing

Honeycommb has a free version and offers a free trial. Honeycommb paid version starts at US$300.00/month.

Starting Price:
US$300.00/month
Free Version:
Yes
Free trial:
Yes

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Honeycommb Reviews

Feature rating

Value for Money
5
Functionality
4.5
Ease of Use
5
Customer Support
5
5 reviews of 21 View all reviews
Giovanni V.
  • Industry: Venture Capital & Private Equity
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/09/2020

A community builder who thinks with you

I've selected Honeycommb from a dozen competitors and they are by far the best. Their customer support is fantastic and [SENSITIVE CONTENT HIDDEN] has helped me from the beginning with every single step of the road. It has been such a pleasure working with them and I am always wowed by the amount of cool features they have. Setup was easy and painless, and now it's on us to build the biggest community for innovators in the world ;)

Pros

Looks and feels super professional and different. It is really what it claims to be, a white label fully functional social network.

Cons

The backend needs extra support to look a bit better, it's slightly underwhelming for the admin because the front end for the user looks amazing. I mean, it doesn't really matter because your user will never see it, but I wish it looked a bit nicer.

Nicholas P.
  • Industry: E-Learning
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 24/09/2020

Great service and a very good community platform for course providers

Overall it has been a good experience and has made a dramatic impact to the quality of service we are able to provide to our members. When we first joined Honeycommb we were using an online forum and knew we needed to change, within an hour of finding Honeycommb we were already on a product demonstration and knew this was the right thing for us. We have had no regrets at all.

Pros

The speed and ease of getting set up were very impressive. The Honeycommb team has been great to work with (we have been working with [SENSITIVE CONTENT HIDDEN]) and are constantly releasing new improvements and features to make the platform even better.

Cons

There are minor features here and there that make it feel this platform isn't yet 100% the finished product, but we were told about certain features not yet being ready before we signed up, so it wasn't a surprise. New features are added that bring the browser version closer to being like the mobile app, but there are some minor things we are still waiting to see being implemented that would tighten up the whole experience.

Alexis W.
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/05/2021

Love the Savings

Free, easy and great way to save money without the hassle!

Pros

I love how easy this addon is to attach to your Google chrome. Super easy to find new savings for yourself.

Cons

Sometimes it doesn't find coupons even if there are some available. I've noticed this a few times but oh well.

Chad G.
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 13/05/2021

Its a Scam.

Feels like a scam. No free trial. No refunds. Pay us. Then we will turn it on. And it won't refund, even when it doesn't work. Can't make this up. Never had such a horrible experience with an American software company before.

Pros

I paid on Thursday. Logged into the backend. Its clunky. Poorly developed and extremely limited. Used the link from the backend to open the front end in Safari. About 20 lines of code ran, then the screen went blank. I refreshed. Nothing. Waited a few minutes thinking maybe they just need to activate it.
20 lines of code then blank again.
Perplexed, I switch to Chrome.
Same thing. 20 lines of code, then blank.
I live in Hawaii, so I thought maybe they went home and I would try again on Friday.
Same thing all day Friday, Saturday, Sunday, Monday. 20 lines of code, then a blank screen.
On Sunday I requested a refund.
Nothing. Canceled our meeting for Monday. Still no refund.
Emailed on Tuesday.
Wednesday I got a reply they would not charge me again.
I responded requesting a refund since the stupid front end never worked.
They emailed back and told me it was working fine on their end. I tried again and magically it worked for me too now.
Still would not give a refund.
Feature set is limited.
Customer support is awful.
[SENSITIVE CONTENT HIDDEN] is something special.
Don't waste your time.

Cons

Sales process. They took my money but the site never worked.

Jelske V.
  • Industry: Music
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 02/03/2021

The base

Our experience with Honeycommb is amazing. Our succesmanager is really invested from the start and that gave us so much trust in what we were developing together. It's really teamwork when you work with Honeycommb!

Pros

What I like the most is all the features that Honeycommb has to offer. We've recently used the live feature which worked great. We love the group and group chat features. But overall we are just really happy with the fact that the members can post there own content.

Cons

The one thing that we miss in the software are more payment options. We are operating from Europe (The Netherlands) and over here we are not used to using creditcards. We are happy with the options of Apple and google pay. But unfortunately The Netherlands is one of the few country's that isn't supporting google pay. That leaves Apple Pay and creditcard as payment options. We would love to see Ideal or Sepa edited to the possibilities as for we know that we will get more paying users if we have those options.

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