About Mailjet

Mailjet is a cloud-based email automation solution that helps small to large businesses create, manage, send and optimize email marketing as well as transactional emails. The platform offers a drag-and-drop builder that allows users to send personalized communications to customers and monitor in real-time. Primary features of Mailjet include a dedicated workspace, role-based permissions, customizable templates, activity logs, automated workflows, Simple Mail Transfer Protocol (SMTP) relay and scheduling. The platform includes A/B testing that enables users to test and optimize multiple versions of emails with various criteria such as name, subject, content and design. Additionally, it offers email segmentation that allows users to group customers based on name, gender, past purchases, interest and behavior to facilitate sending targeted communication. Mailjet integrates with various third-party applications such as Zapier, Magento, Microsoft Azure, Google Cloud, Segment and Salesforce. The product is available on a per month subscription pricing and support is extended via email, documentation and online helpdesk.
Mailjet Software - Beautiful Email Templates
Mailjet Software - Real-Time Collaboration Tool with Teammates
Mailjet Software - Responsive Emails
Mailjet Software - Track Campaign Performance with Mailjet's Statistics Dashboard
Mailjet Software - Beautiful Email Templates - thumbnail
Mailjet Software - Real-Time Collaboration Tool with Teammates - thumbnail
Mailjet Software - Responsive Emails - thumbnail
Mailjet Software - Track Campaign Performance with Mailjet's Statistics Dashboard - thumbnail

Mailjet pricing

Mailjet has a free version and offers a free trial. Mailjet paid version starts at US$15.00/month.

Starting Price:
US$15.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Mailjet

GMass is a cloud-based software that provides businesses with tools to create, manage and track the effectiveness of...

Mailchimp

Mailchimp is a web-based marketing automation service with millions of users worldwide. The application allows users to...

Sendinblue

SendinBlue is a cloud-based email marketing tool suited for organizations of all sizes. It offers marketing automation,...

SendGrid

Twilio SendGrid is a cloud-based email marketing tool that assists marketers and developers with campaign management...

Omnisend

Omnisend is an omnichannel marketing automation platform for growth-focused ecommerce businesses. Omnisend allows you...

GetResponse

GetResponse is a cloud-based marketing tool that allows users to connect with their customers through email and create...

Mailjet Reviews

Feature rating

Value for Money
4.3
Functionality
4.2
Ease of Use
4.2
Customer Support
4.0
5 reviews of 366 View all reviews
Jose J
  • Industry: Market Research
  • Company size: 2-10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 27/11/2022

Powerful Email Marketing Tool for Small Businesses

I have been using Mailjet to help my clients since quite a bit. My overall experience with Mailjet has been great.

Pros

I like that Mailjet is very simple to use. It has a clean interface, great documentation, beautiful email templates, and we can create our custom email templates as well.

Cons

There is no cons. There is nothing wrong I can think of, and I believe Mailjet team is doing a great job with their platform.

Verified Reviewer
  • Industry: Online Media
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
2
Customer Support
4

2
Reviewed on 03/12/2019

Steer clear if you're looking to send a large volume of emails

Overall, if you want to send a little bit of email with webhooks and api calls, this will work. If you're sending large scale campaigns, it could ruin your email list size because of the lack of functionality around reengagement campaign parameters.

Pros

The sales people and customer support were very nice. If you were looking to use the free tier or send low volume of emails then MailJet will do the job (ie: in place of MailChimp) however, if you're looking at this v's constantcontact or sendgrid, selligent etc then I would definitely not go with MailJet.

Cons

MailJet do not want clients to use them as a databasing tool which means, if you have a segment of users who are engaged and opened 20 times in the last 30 days and you want to get those email addresses to push into facebook to find a look alike audience...you can't. MailJet won't let you get that data.

They also blacklist your softbouncing emails in the background and limit the characters in subject lines.

Alternatives Considered

Selligent

Reasons for Choosing Mailjet

Due to price but wish we hadn't and actually went back to SailThru after 6 months of trying to get MailJet to work properly.

Switched From

Sailthru

Response from Mailjet

Hi - thanks for your feedback. Please feel free to send us an email to [email protected] and we'd be happy to look into your account. In the meantime, we apologize for any inconvenience. Our platform and API is designed to handle higher volumes and as long as our Sending Policy is adhered to, we will be able to address any of your issues. Thanks again, the Mailjet team.

Replied 13/12/2019
Hamza
  • Industry: Publishing
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 20/09/2022

Alternative of Mailgun

Pros

Basically both the company name comes under same firm but having lots of different, if you use mailgun in free trial the deliverability comes to 100% but if you purchase then ratio will be different, however, the same does not happens mailjet, seriously i am using this service with multiple accounts and getting same ratio with it, the good thing is that you can save the template in the panel and modified to get better deliverability . Secondly they providing their own unsubscribe link which help us that there system identified the email address of unsubscribe and removed automatically

Cons

One of the cons is to adding payment method every month,as in India RBI has change the policy for online payment

Joel
  • Industry: E-Learning
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 14/10/2022

That's just perfect for email management

Pros

The API access and the visual email composition

Cons

The cost of product compared with another

Alternatives Considered

SendGrid

Reasons for Choosing Mailjet

The visual email composition and reporting
Nicolas
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 16/11/2022

Good mailing solution but not the best

Support are really good (but not abnswering quickly...). Job are nearly done : mail delivered but some go to SPAM folder because Mailjet server is know as mass mailing solution... Could be used for marketing but probably not interested to transactional email

Pros

this make the job we used for : send mail throught smtp and delivery ASAP

Cons

some mails are tagged as spam and so never read by receiver. We can go on next level on MailJet to have private IP but price is no more interesting compared on other competitors with more reputation

Related categories