About Bitrix24

Bitrix24 is an online workspace for small, medium, and large businesses. It features over 35 cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and more! Switching to Bitrix24 eliminates the need to be subscribed to a bunch of different SaaS solutions. You get all you need in a single package — all at a flat rate. With over 12 million users, Bitrix24 is one of the most popular business software solutions in the world. Bitrix24 is a client management solution that provides a platform for businesses to organize and track interactions with potential or existing clients and partners. The software allows users to log and manage client interactions, capture and store lead data, generate sales reports and perform segmentation of target audiences. Leads received from a user’s website (for example, from an order or feedback form) can be fed directly to the CRM. Users can then create message templates, send individual or group emails to leads and contacts, capture notes on client interactions, schedule meetings and assign tasks. Users can create personalized invoices for clients by automatically inserting client information and sending them directly to the client's email address. Bitrix24’s sales funnel functionality offers an overview of sales transactions in progress and their respective stages. With the sales dashboard, sales agents can see how many deals they’ve won, how many clients haven’t been invoiced yet and an agent’s rating in comparison with other sales team members.
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Bitrix24 pricing

Bitrix24 has a free version and offers a free trial. Bitrix24 paid version starts at US$61.00/month.

Starting Price:
US$61.00/month
Free Version:
Yes
Free trial:
Yes

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Bitrix24 Reviews

Overall rating

4.1
( 682 reviews )
Write a Review!

Feature rating

Value for Money
4.2
Functionality
4.2
Ease of Use
3.9
Customer Support
3.9
5 reviews of 682 View all reviews
Zuhairah
  • Industry: Internet
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5
5
Reviewed on 07/04/2021

Reliable CRM platform

We have a great experience deploying Bitrix24 as our main platform to organizing and managing our customer related service. We also use the task management tools provided as our alternative task management platform and to manage my basic daily task.

Pros

Bitrix24 has almost everything that a "Customer Relationship Management" needs and it is very easy to implement this platform to work flawlessly with our current system. It has a very good tool for contact management that we use to manage our employees profile, customer ticket and contact details.

Cons

There are some report details that are left out in the report generated that are very important for us to have a clearer analytics and insight. They should also fix the integration feature, as some of the integration is not properly integrated and no data are shown in the software after it is connected.

Elīna
  • Industry: Cosmetics
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5
5
Reviewed on 03/02/2023

A Professional HR Platform

Our experience with Bitrix24 has been nothing short of positive. It has exceeded our expectations and has greatly improved the HR operations within our organization.

Pros

Bitrix24 has proven to be a valuable asset for our HR team. It offers a wide range of features that streamline HR processes and make them more efficient. The user interface is intuitive and easy to navigate, which has greatly improved our productivity.

Cons

There have been instances where the customizability options were limited, but this is a minor issue compared to the overall benefits the platform provides.

Shreyansh
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
0
3
Reviewed on 27/01/2023

Could be the David to the Goliaths out there

Pros

Bitrix24 is very much streamlined compared to similar tools. And it is a great starting point for new companies.

Cons

The look & usage doesn't feel premium, it feels more like a tool just out of the garage.

Thato
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 18/11/2022

Bitrix24 Review

All in all, Bitrix is quite useful as it enhances collaboration and makes file sharing easy

Pros

Recurring tasks and processes can be automated. Collaboration has increased in our workplace, which has improved our workflow and productivity.It is compatible with a variety of business management services.

Cons

the network drive sometimes does not connect even with reasonable internet strength.

Alternatives Considered

Dropbox Business

Reasons for Switching to Bitrix24

We wanted a platform that can easily integrate with most of our systems, which is also cost-effective and allows collaboration
Adamu
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 25/01/2023

Bitrix24 review

I will use this opportunity to thank the Bitrix24, because I achieved many thing for the help of Bitrix24 so I don't have anything to say except I said I'm thank for providing this very wonderful software

Pros

The Bitrix24 is very easy to work and is very comfortable for me infat I enjoy use it

Cons

The thing I like less honestly I don't have problem for use it everything is absolutely perfect

Alternatives Considered

Dialogue

Reasons for Switching to Bitrix24

Bitrix24 I enjoy used because is very comfortable for me at any time I want to used email work is very easy to used and is very suitable for any email work honestly I'm very comfortable for use Bitrix24 for email work
View all reviews

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