About Vagaro
Vagaro pricing
Vagaro has a free version and offers a free trial. Vagaro paid version starts at US$25.00/month.
Alternatives to Vagaro
Vagaro Reviews
Feature rating
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
It's Awesome!
Pros
One of the standout features of Vagaro is its user-friendly interface, which makes it easy for business owners and their staff to navigate the system and complete tasks quickly. The platform also offers a mobile app, which allows businesses to manage their operations on-the-go.
Cons
While Vagaro offers a wide range of features and benefits for businesses, there are some aspects of the platform that users have criticized. One common issue that users have reported is a lack of flexibility in customizing the software to suit their specific needs.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Easy to implement, great support and customers love it!
Pros
Very easy to use and easy to follow. Within 2 days of use we felt comfortable using the whole system and learn more each day
Cons
There are still a few spa options that need added - couples massages, random scheduling where a provider is added for one shift rather than all Tuesdays, closing for holidays and 2 way texting option
Reasons for Choosing Vagaro
While Zenoti has a lot of options it is difficult to manage from the back end and requires coding knowledge for their online webstore.Switched From
ZENOTI
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
STAY AWAY FROM Vagaro & PAYDESK!
We’ve purchased the PAYDESK thinking it’s as legit as they made it sound on their website, We ended up with an everyday of non-ending frozen system, unable to accept clients appointment, unable to check out clients, we have to restart the system almost every time we need to check out client, or try to book a client. Unable to see client signature of the guest side, unable to have them complete forms on the guest side of the Pay Desk. We’ve been in contact with Support since the first couple days we have received the PayDesk. They have been procrastinating the process of solving the issues, scheduled multiple remote sessions to try to resolve the issues, which was a total fail! They requested videos of all the issues they couldn’t solve during the remote session they set up , and we provided, YET its been over 6 weeks of going back and forth of non-ending emails! They’ve solved absolutely NOTHING!! Everyone on the software team blames the hardware team, and here we are with a piece of crap device. They Won’t refund a device that was purchased in JULY 2022, and they have evidence of all the support tickets they’ve been receiving for the past 5 months which is since we have received. I have called and talked to many people who stated each time that would be the last time before they escalate it to the development team, and they’ll take an action! NOTHING was done.
Pros
Absolutely NOTHING! They take forever to answer a phone call if you contact support! Which will be very often once you start using their system! They’ve always had issues solving the issues you calling in regards! The worst nightmare I made a decision to use Vagaro in my business
Cons
TERRIBLE customer service, Unreliable devices, unreliable software, reckless team who does not care how frustrated you or you clients are with their system! Undelivered Services, and they've always had issues when trying to solve " the issues" you contact them in regard . They only charge money for everything you sign up for, but support for their terrible device can take up to 6 months with out any solving to the issues.
Reasons for Choosing Vagaro
digital forms, cheaper processing fees then! square now offer even better EMR and lower competitive processing fees for Medical SpaSwitched From
Square PaymentsReasons for Switching to Vagaro
Because they're cheaper! however they're only cheap in customer service and quality! they're no longer cheaper than any other company.- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
After 7 years with another booking software, we switched to Vagaro in 2019 and have been very...
We really like Vagaro. We have improved/streamlined our online booking thanks to it.
Pros
The interface is easy to navigate and is much more client-user friendly than other booking software. And Daily Deals are great!
Cons
Vagaro still doesn't have a lot of little features/extensions that would make doing business even easier, but they keep adding new things, which is helpful.
Alternatives Considered
Acuity SchedulingReasons for Choosing Vagaro
Booker's interface was very rudimentary. The site was regularly down for maintenance, making it difficult to schedule or check out clients standing in front of us! And the cost kept going up for no additional features or services.Switched From
BookerReasons for Switching to Vagaro
Vagaro had better features.- Industry: Education Management
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Great system to book appointments and build clientele
Pros
I really like the service and appointment feature allowing clients and customers to select their desired service and and schedule based on their availability
Cons
Client glitches in system sometimes info that they register with online conflicts with my input of their information bland then they don’t receive online communications
