About FieldPulse

FieldPulse is the leading field service software for small service businesses that want to grow while saving time and money each day. Powerful, easy-to-use features and integrations give plumbers, HVAC specialists, and more the tools to make customers happier, schedule jobs quicker, and get paid faster. Start a FREE 7-day trial of the app to see how your business can grow and thrive with FieldPulse.
FieldPulse Software - Pulse dashboard
FieldPulse Software - Easily view team schedules
FieldPulse Software - Give customers the options that work best for them
FieldPulse Software - Get paid faster
FieldPulse Software - Simple estimates that make booking jobs easy
FieldPulse Software - Detail customer records for every job
FieldPulse video
FieldPulse Software - Pulse dashboard - thumbnail
FieldPulse Software - Easily view team schedules - thumbnail
FieldPulse Software - Give customers the options that work best for them - thumbnail
FieldPulse Software - Get paid faster - thumbnail
FieldPulse Software - Simple estimates that make booking jobs easy - thumbnail

FieldPulse pricing

FieldPulse does not have a free version but does offer a free trial. FieldPulse paid version starts at US$65.00/month.

Starting Price:
US$65.00/month
Pricing Details:
FieldPulse starts at $65 per month (First User Included) with an additional +$20/month per manager and +$10/month per service tech. Save 15% when you commit to an annual plan!
Free Version:
No
Free trial:
Yes

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FieldPulse Reviews

Feature rating

Value for Money
4.5
Functionality
4
Ease of Use
4.5
Customer Support
4.5
5 reviews of 54 View all reviews
Lou D. Lou D.
  • Industry: Consumer Services
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/05/2020

I finally found what I was searching for!

So far so good!

Pros

The features are great and they actually work! After trying every software on capterra and more, FieldPulse allowed me to stop looking and get back to business. As an owner/operator I'm able to access the features I need in the field as well as the desktop. All the features are there in addition to many customization options. And the support is second to none. I've been able to get a human at all hours of the day and they are dedicated to customer satisfaction. Getting set up was a breeze and the support team guided me every step of the way (when needed). A slick gui AND good functionality? I'll take it.

Cons

It could be more customizable, but isn't too limited. There are certain features that I'd like to see that aren't currently present, but then again no one does it all. And any software that had these features certainly lacked in most others. The team is also very responsive and interested in user feature requests. Sure, it's got it's bugs here and there. But when I mention one, the team usually knows about it and are on it already. That, or it was user malfunction.

Alternatives Considered

Field Promax, mHelpDesk, Kickserv and Service Autopilot

Reasons for Choosing FieldPulse

Price, functionality, support, this is the one you're looking for.

Reasons for Switching to FieldPulse

It just works. Very intuitive and the mobile app treats me like an administrator, not a monkey.

Response from FieldPulse

Lou, thanks for taking the time to leave that review! We're inspired by business owners like you. So it means a lot to us when you note that our product is feature rich and still getting better. Cheers to your success!

--Dennis Behrman | Head of Marketing

Replied 04/05/2020
Adam H. Adam H.
  • Industry: Construction
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 24/11/2021

Great features at a great price

My intended purpose for Field Pulse is to be able to manage 90% of my business from the field. I take calls, create clients, create estimates, complete work, invoice, and take payment all from my phone or tablet from the field. I want to minimize how much time spent on data entry on my computer in the office. With Field Pulse, I will primarily only need to work on complex estimates, back-up of data, and accounting audits from my computer at home. That will cut my workload down significantly. With the new Pricebook feature I may not even need to use my workstation pc to work on complex estimates. Time will tell on that one.

Pros

I love the amount of features you get for the price. I am coming from Jobber which I use as the gold standard for small to medium sized field service business software. Compared to Jobber I feel that Field Pulse offers a very comparable set of features at half the price of Jobber. While improvement and new features are always welcome, I feel that Field Pulse is on par or better that their competition.

Cons

The work flow is quite a bit different from what I would like. The best example is only having the ability to set one visit for each job. While the obvious workaround is to update the date each time a new date is needed or create multiple jobs under the project tabs, but, honestly, the easier solution is to have the ability to attach multiple visits to a single Job. That I believe is a more natural workflow for most users in my industry. In fact, Field Pulse, is the only field service management software that doesn't allow for this. All the big names like Jobber, Housecall Pro, Workiz, all use this workflow model with great success. I would also like the ability to view my client database alphabetically by last name. The current model is the alphabetize it by first name which is very backwards from any other CRM type solution on the market. I am not on a first name basis with many of my clients and when searching for them in my master list, I have to hunt for the last name.

Alternatives Considered

Jobber, Breezeworks and Quickbooks Online

Reasons for Choosing FieldPulse

Primarily price. I needed to minimize my overhead while maintaining as many business-critical features as possible. With Field Pulse, I think I found the best option of price versus features.

Switched From

Jobber

Reasons for Switching to FieldPulse

Price and Features

Response from FieldPulse

Hi Adam! Thank you so much for taking the time out of your day to leave us such incredible feedback! We are currently building out the ability to track multiple visits for a single job! I've also added the ability to filter customers by first name to our development wish list. We will follow up with you as soon as both of those become available! Thanks again!

Replied 30/11/2021
Ty D. Ty D.
  • Industry: Construction
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
2
Ease of Use
3
Customer Support
3

3
Reviewed on 09/12/2020

Good Enough For Price

Overall it is ok for field invoices and payments, but for an overall solution to help your business run better it lacks in some areas. Probably worth paying more for others, after using a different software for my other business for the last 5 years I expect more out of this software, however Field pulse is considerably less expensive than the other software we use. They will probably continue to improve this though so with the cost effectiveness may be worth it in the long run.

Pros

It made it easy to invoice and take payment in the field to avoid chasing money after the service call. Does ok for the cost.

Cons

There are several features that are missing and or do not work well for our company. The reporting could be better, but there is no customer statement function and if you have related customers(which is for a customer with multiple service locations) they are not tracked together and there is no way to send an easy to read statement of all invoices for a particular customer with multiple locations. The Quick Books syncing is terrible and is mostly related to QB online but they keep claiming they will make it compatible with QB desktop but have yet to, to my knowledge. The app has issues as well I have to post date my invoices so the correct date shows up when sent to the customer. Deleting and changing invoices is a pain and when the QB sync screws up with payment it sometimes still says invoiced when it has been paid and there is no way to manually change the status.

Alternatives Considered

FieldEdge

Reasons for Switching to FieldPulse

Cost
Kaleb P. Kaleb P.
  • Industry: Events Services
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/09/2021

Great program!

The customer service, especially [SENSITIVE CONTENT], has been SUPER helpful answering all my questions with promptness and accuracy. Very much appreciated, especially when you're a "newb"!

Pros

I really enjoy the over abundance of features and options available, and how almost every piece of the software is customizable to my business needs.

Cons

I haven't had it very long to have a list of cons, one thing I can think of though is it could get pretty pricey the more team mates you add on. Which could be a deciding factor for soem.

Alternatives Considered

Jobber

Reasons for Switching to FieldPulse

Pricing to Feature Ratio is well balanced!

Response from FieldPulse

Hi Kaleb! Thank you for the wonderful review and taking the time to share your feedback with FieldPulse!

Replied 18/10/2021
Jason S. Jason S.
  • Industry: Construction
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/12/2019

FieldPulse - The all around software solution for contractors and service providers!!!

Overall, I think FieldPulse is one of the biggest contenders out there. Even up against Co-Construct and BuilderTrend which are priced way out of the hands of single person or small businesses to be able to incorporate and try and they don't even trial their software. FieldPulse has pretty much the features to be able to run a successful contracting or field service company.

Pros

What I liked most about FieldPulse are the features that it has for the price of using the software. It is very reasonably priced for big companies all the way down to the single person business.

Cons

Wish they had estimating options as well as item/service database features, but after talking to a rep, it looks that they are continually working on it and puts my expectancy on these features at ease knowing that they are improving all the time.

Alternatives Considered

Tradify

Reasons for Choosing FieldPulse

Was too cumbersome to effectively use their software even as a suite as they all did not share the same data or had the same connectivity between the apps.

Switched From

Zoho One

Reasons for Switching to FieldPulse

FieldPulse had more features such as scheduling, website portal.

Response from FieldPulse

Jason, thanks so much for the review. It's hard working entrepreneurs like you that keep us motivated to build a great contractor platform.

We are always improving the platform, and your comment about item/service database is clutch. We will have some tremendous new features to announce in the coming months, so stay tuned.

Please always let us know if we can help in anyway. Our customer success team all sits right next to me here in Dallas, Texas and we love hearing from you guys!

--Gabriel Pinchev, CEO

Replied 10/12/2019

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