About Ringover

Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS and group messaging, call recording, call whispering and more features focused on improving your teams productivity. No expertise needed. Integrate Ringover with major CRMs (Salesforce, HubSpot, Pipedrive etc.) or with your helpdesk tools in just a few clicks. With Ringover, your professional communications are possible anywhere in the world - all it takes is an internet connection. Greatly scaling up in growth and adopted by over 10,000 users, Ringover is on track to become THE leader in European Cloud telephony, primed for rapid international development in the markets for Spain and the United Kingdom.
Ringover Software - RingOver contacts
Ringover Software - RingOver reporting
Ringover Software - RingOver communication
Ringover video
Ringover Software - RingOver contacts - thumbnail
Ringover Software - RingOver reporting - thumbnail
Ringover Software - RingOver communication - thumbnail

Ringover pricing

Ringover does not have a free version but does offer a free trial. Ringover paid version starts at US$22.00/month.

Starting Price:
US$22.00/month
Pricing Details:
For pricing information: Visit www.ringover.co.uk/pricing or contact a Ringover expert at [email protected]
Free Version:
No
Free trial:
Yes

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Ringover Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 179 View all reviews
Clément J.
  • Industry: Retail
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 13/07/2021

Service de téléphonie IP 100% web, fiable, moderne, résilient, innovant et 100% français

Pros

100% web + mobile.
Aucun besoin de faire appel à un tiers pour configurer quoi que soit.
Nouvelle ligne et numéro en 30s.
Interface d'administration rapide.
Interface web claire et intuitive.
Beaucoup de fonctions utiles (gestion des rappels, manqués, messagerie, transfert) si simple que l'équipe arrive à s'en servir, alors que les systèmes classiques étaient incompréhensibles.

On a l'impression d'être sur du SaaS de 2021, pas une vieillerie VoIP de 2000.

Cons

Certaines options cruciales (ex: planification des jours fériés) ne sont disponibles que sur la version payante.

L'application macOS / Windows est à la traine par rapport à l'app fonctionnant simplement avec site web de Ringover.

Pas de forfait sans appels illimités

Engagement long pour avoir une grosse remise.

Alternatives Considered

Aircall

Reasons for Switching to Ringover

Entreprise française, offre "basique" très complète avec interface 100% web + application mobile

Response from Ringover

Bonjour Clement,
Merci pour ce retour d'experience ! Nous sommes ravis de savoir que notre solution est a la hauteur de vos esperances ! La qualite de service est l'une des valeurs fondamentales portees par notre entreprise ! On prend vos commentaires en compte et nous allons remonter ces informations au support pour ameliorer notre service ! Au plaisir de continuer vos cotes.
L'equipe Ringover

Replied 15/07/2021
Rachid L.
  • Industry: Telecommunications
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 18/05/2021

Excellent logiciel de VOIP

Pros

Après avoir été client d'AIRCALL, j'ai fait le choix de passer chez RINGOVER et n'ai pas été déçu de mon choix.
Très bonne application de VOIP permettant de disposer de numéros dans divers pays européens.
J'ai grâce à cela mis en place des standards pour notre équipe support:
- un pour nos clients francophones
- un pour nos clients anglophones
- un pour nos clients germanophones

La configuration des standards est très simple à mettre en place et permet d'assurer un routage des appels selon divers critères à définir.
La communication est très fluide et n'est pas hachée comme c'est souvent le cas lorsque l'appel passe par internet.
Le support est très réactif pour le peu de fois où j'ai eu à les joindre.

Cons

Le fait d'être obligé de devoir prendre un numéro pour chaque utilisateur quand bien même ce numéro ne sera jamais utilisé

Alternatives Considered

Aircall

Reasons for Choosing Ringover

Car la communication était trop hachée et les clients avaient du mal à entendre nos collaborateurs du support et du commerce

Switched From

Aircall

Response from RingOver

Bonjour Rachid,
Merci beaucoup pour ce super retour d'experience et cette note si positive ! On est tres heureux de lire votre commentaire et de voir que vous etes satisfait de notre solution ! Votre commentaire a bien ete pris en compte pour les numeros et nous allons remonter l'information.
Au plaisir de continuer a vos cotes !
Tres belle journee et a tres vite !
L'equipe Ringover

Replied 19/05/2021
Verified Reviewer
  • Industry: Computer Software
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 11/10/2021

Easy to use

I have always been finely attended to each time I needed help during my call center set up

Pros

Easy to use : I could set up my call center in a few hours
Many functionalities and reports available
Zendesk integration for my customer service management

Cons

I could not easily create a bilingual call center

Alternatives Considered

Aircall

Reasons for Switching to Ringover

Cheaper with more features and funtionalities

Response from Ringover

Hello,

Thank you for sharing your experience, we are happy to know that our solution allows you to quickly and easily set up our call center.

Have a nice day,

The Ringover team

Replied 19/10/2021
Jose A.
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

3
Reviewed on 11/06/2020

Good VoIP service

It completely replaced our previous VoIP service and we are much better with RingOver.

Pros

Really easy to use and setup for a team.

Cons

Sometimes it breaks and there have been a few shortages in the past few months.

Alternatives Considered

Aircall

Reasons for Choosing Ringover

We were not happy with their service.

Switched From

Aircall

Reasons for Switching to Ringover

We had a bad experience with Aircall before

Response from RingOver

Hello Jose,

Thanks for taking the time to share your positive review. We are so proud to have you as a client!

Feel free to reach out to our support team at [email protected] for any assistance needed.

Team Ringover

Replied 15/06/2020
Alexander D.
  • Industry: Utilities
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/06/2021

Why would you not choose Ringover?

Fully enjoyed the beginning and over a year on we still feel the same.

Pros

The ability to have clear visibility of users on calls, listen in, whisper to the user or take over the call. Having a dashboard that is clear and easy to use for all users when put on a big screen, the quick responses of the Ringover team.

Cons

Currently having to pay in euros, which is a very minor issue.

Alternatives Considered

Aircall

Reasons for Choosing Ringover

Poor sound quality, call kept dropping off, visibility of calls was minimal, customer service was lacking.

Reasons for Switching to Ringover

Price, configurability and finally, the Ringover team members I was in contact with.

Response from Ringover

Hello,
Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using Ringover. Looking forward to continue working with your team!
Regards,
Team Ringover

Replied 29/06/2021

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