About Ringover
Ringover pricing
Ringover does not have a free version but does offer a free trial. Ringover paid version starts at US$24.00/month.
Alternatives to Ringover
Ringover Reviews
Feature rating
- Industry: Internet
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Telephony for flexibility
Pros
make a call, transfert it is easy. Setting up a standard with it's own options is very usefull and the mot important thing is that you can manage a calendar for every operator.
Cons
There's some issues about the stability of communication, and the software (desktop app) comes with multiple bugs.
Alternatives Considered
AircallReasons for Switching to Ringover
For the princing cheapier.Response from Ringover
Hello Cyril,
Thank you very much for taking the time to share with us your feedback. We're happy to learn that you find our solution very user-friendly.
Regarding the difficulties that you found, we're currently working to improve the overall quality of our product. However, our support team is available from Monday to Friday from 9 am to 7 pm (CET) and Saturdays from 9:30 am to 1:30 pm (CET) by phone at +33 1 84 80 08 00 and preferably by email at [email protected] Please do not hesitate to contact them, if ever you're still having issues, they'll be more than happy to help you with them.
We wish you the best.
Sincerely,
The Team Ringover
- Industry: Events Services
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
RingOver as SKYPE alternative
My overall experience tells that with Ringover, I can get great call rates+evaluation tools for team performance.
Pros
Absolutely friendly customer support. Call rates is almost same with Skype. But the quality is much better. No complicated pricing plans or VOIP device requirement. I was surprised why they are not popular like other companies. You can easily track the number calls of yours and your team members. For sales team admin it is essential feature to evaluate the team's engagement. You can receive voice messages via the virtual number. Basic Plan includes virtual switchboard. All the features are easily managed by admin dashboard. Mobile App version works properly. They offer free Trial and they did not charge me for package installation.
Cons
Now I do not have problem with Ringover. But during purchasing and installing the package you need a contact with someone from team. It is not a con but can be automatic process.
Reasons for Choosing Ringover
Well, Internet access was limited in my country. I had to use VPN to access my paid Skype subscription. But they blocked my account. I wrote to customer support but they did not help. Overall, I paid for the subscription which I could not use. So I discovered RingOver with the better rates and more functionalities.Reasons for Switching to Ringover
I checked all these softwares and even more of them simply dont remember their name. All of them were complicated or expensive. I even could not use Viber for trial period. Zoom phone did not even offer trial period and sales representative was not responsive enough. Some of them offered long term plans without trial period which was expensive and quality was under question. And charge even for package delivery to the account was expensive.Response from Ringover
Thanks for taking the time to share your review.
Team Ringover
- Industry: E-Learning
- Company size: 11-50 Employees
- Used Weekly for 6-12 months
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Review Source
Ringover is my preferred VoIP Solution
We have fully integrated Ringover with our automated outbound sales campaigning as well as inbound service desks, the API is well documented and the team at Ringover is to 99% super responsive and helpful!
Technical issues are being treated very transparent and are usually quickly resolved.
Pros
Ringover is one of the few providers that operate their own network, in comparison to many other providers that use third parties. This hands you a couple of advantages e.g. amount of available phone numbers.
Cons
Currently Ringover does not support user account for support functions free of charge. So if I have to give access to an accountant or technician inside my organisation I have to have a paid licence for them which I find very annoying.
Alternatives Considered
AircallReasons for Switching to Ringover
Best value for money and flexibility in scaling up their product insight our organisationResponse from Ringover
Hello,
Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using Ringover. Looking forward to continue working with your team!
Regards,
Team Ringover
- Industry: Photography
- Company size: 11-50 Employees
- Used Daily for 1-5 months
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Review Source
VOIP system that keeps us selling more
Generally, it is a great opportunity to have a better alternative as we used Skype for years. After having smoothness in the working process with updates it will be the best of the market
Pros
It has a great interface that enables me to find what I need from a tool list. It has a feature of recording that I do not need to buy another app for recording my calls as I did before when I was using Skype. It offers various platforms for use that make it pretty easy to get into the app wherever I am.
Cons
I did not lot the coverage of the package I did purchase Europe for my calls but it did not include Turkey so that I should buy the Turkish package separately and with this, the amount I will spend will exceed my budget.
Response from Ringover
Hello Rashad, Thank you very much for your review ! We are happy to see that you are satisfied with your experience with Ringover.
Have a good day and see you soon.
The Ringover Team
- Industry: Computer Software
- Company size: 51-200 Employees
- Used Daily for 1-5 months
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Review Source
Easy to use
I have always been finely attended to each time I needed help during my call center set up
Pros
Easy to use : I could set up my call center in a few hours
Many functionalities and reports available
Zendesk integration for my customer service management
Cons
I could not easily create a bilingual call center
Alternatives Considered
AircallReasons for Switching to Ringover
Cheaper with more features and funtionalitiesResponse from Ringover
Hello,
Thank you for sharing your experience, we are happy to know that our solution allows you to quickly and easily set up our call center.
Have a nice day,
The Ringover team
