About Veeqo

Free shipping software that does more than print labels. Cut the cost and speed of fulfilling orders with low shipping rates, automation and powerful fulfillment tools with Veeqo’s FREE shipping management software.
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Veeqo pricing

Veeqo has a free version and does not offer a free trial. Veeqo paid version starts at £0.00.

Starting Price:
£0.00
Free Version:
Yes
Free trial:
No

Alternatives to Veeqo

Veeqo Reviews

Feature rating

Value for Money
4.3
Functionality
3.9
Ease of Use
4.1
Customer Support
4.3
5 reviews of 81 View all reviews
Jacob
  • Industry: Wholesale
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/07/2018

Veeqo has changed our business & allowed us to understand it so much better:

Veeqo helps us control stock, process orders and gives us a general overlook of our business.
I can say that Veeqo saves us at least 2 hours daily and its many features help us know when we are to place an order, what products are doing well/badly etc.

It saves us making errors processing orders and our packers now have an organised list, order labels are in the order they prefer - all these little preferences add up ... to hundreds of hours a month.

Pros

Having used several other software Veeqo is by far the most User-Friendly.
Veeqo has so many features - I am impressed every day when I find another one.
Veeqo is made to feel personal for you. Every request or need you have they work on and the turnaround is amazing. I find their customer service AMAZING. The onboarding process is made very easy and they help set up most of the backend stuff.

Overall Veeqo has changed order management for us and offers so much more than other platforms as is user friendly - something difficult to say about other platforms.

Cons

I can honestly say there are ZERO cons.
I have used other platforms and this list will be very long for other platforms.

Murtaza
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
5

4
Reviewed on 07/08/2023

An Impressive Software with Room to Grow!

Pros

Veeqo is an great software that streamlines your inventory management, order processing, and shipping tasks. It offers a user-friendly interface and empowers you to efficiently handle your e-commerce operations. And it is completely FREE.

Cons

There are some important automation features missing that prevent me from moving from another software, which if added would make life so much easier and faster when it comes to fulfulling orders. I list some here:1. Automatically assigning orders to custom packaging groups so the correct order size and weight is calculated with the product and packaging together. E.g. a tempered screen protector weighing 80g with 11 x 21 x 1 (w x h x d) dimensions will go into a bubble envelope weighing 10g with 12 x 21 x2.5 (w x h x d) dimensions. So that would be a total weight of 90g. If the order has two screen protectors, they would automatically still be assigned to the same envelope as its dimensions allow for two screen protectors. If there are 3 protectors, then the next packaging size up would be used, etc… Veeqo does not have any options to define custom packaging. 2. Automatically merging orders placed by the same customer at different times, so only one order is shown in the list with the correct packaging assigned and calculated weight, and one shipping label is printed.3. The automatic assigning of IOSS to orders that require it. 4. The automatic printing of cn22 labels for orders that require it. Cn22 should print immediately after the shipping label so we know they are together.5. Add the option to add customer name in the pick list template so those who pick and pack simultaneously can do so easily instead of printing multiple pack lists.

Chetan
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 30/06/2020

A truly pathetic piece of software with arrogance at the top level

Something I would rather forget about.

Pros

There really is nothing I could commend. It is not fit for purpose.

Cons

Where do we start!

Let's start with the arrogance of the management, they don't bother to respond to the most basic of customer service. However, they are quick to protect their reputation. Even if you are an existing customer.

I don't recall in all my years of business, ever being insulted publicly, but Veeqo did this. This is how an organisation values your business.

If you expect anything other than a standard autoresponse, don't bother. You will be fobbed off with support nonsense, daily.

The speed of the software is like dial up.

You will spend most of your time monitoring what Veeqo imports as seldom does it correspond to the actual product you sold.

It is limited in functionality.

When you ask for essential integration, or even management from a courier company contacts Veeqo directly , don't hold your breath. They won't respond.

The software is glitchy and really is expensive for its most basic of functionality.

Don't choose the fad of Veeqo.

They'll only insult you as one of the their existing customers and even have the audacity to try and take credit for your reviews, left by your own customers on Trustpilot.

This really proves how customer service is lacking, and humility.

Let common sense prevail and take your business elsewhere.

Response from Veeqo

Hi Chet,

We've tried to reach out to you & come to a conclusion regarding your issues but that's not been possible.

It speaks volumes that the same review has been removed by countless other review platforms due to its incorrect and slanderous content. Sadly, Capterra is okay to host such content publicly.

We have many records to counter your claims. Especially "being insulted publicly". No Veeqo employee has, or ever would do such a thing to our customers, who are our number one priority.

Over the past year, we've hired teams of engineers & we're reinvesting heavily in future feature development, constantly evolving our product for our users.

We're passionate about great customer support. Veeqo has a 97% customer satisfaction rating with 24/7 support.

We also have hundreds of very happy customers & thousands of very happy users with very low churn. From smaller operations to those with multiple warehouses across the world.

Best Wishes,

James

Replied 11/03/2021
Brad
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/07/2023

Veeqo makes our multi-channel inventory management a breeze.

Basically, we needed a more streamlined way of managing our refurbished office chairs, and Veeqo provided the solution. Their interface is user-friendly, their help documentation is clear and easy to find, and if that doesn't help, their customer service is world-class. I work with a number of third-party systems, and overall, Veeqo is tops!

Pros

The product sync between Veeqo and Shopify is painless. Updating product details in Shopify sync into Veeqo without issues, keeping your product data up-to-date. We sell new & refurbished office furniture. Our refurbished office chairs are refurbished on order, and Veeqo allows us to create Bundles, that manage our inventory so Shopify always shows the correct stock available.

Cons

Nothing really, I like working on the Veeqo system. Veeqo suits us 100% for our needs.

james
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
4

4
Reviewed on 29/09/2023

Veeqo new user review

Decent reliable system, if you add the above upgrades it would be awsome!

Pros

The fact that it is free of charge, the support are very helpful, no down time so far, more reliable than other API's we have used, easy to link to eBay and Amazon

Cons

Would like to see product images on the order dispatch queue, and the ability to sort the queue by SKU, to speed up order selection, Instant chat support would be helpful a long with an automatic VAT receipt option to be emailed to customers upon dispatch - need to connect to our Woocommerce store

Alternatives Considered

Linnworks

Reasons for Choosing Veeqo

Ship station and cloud commerce increased their prices dramatically, however, there was no increase in usability and functions for us, plus reliability decreased

Reasons for Switching to Veeqo

It was free so worth a look

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