About Odoo
Odoo pricing
Odoo has a free version and offers a free trial.
Alternatives to Odoo
Odoo Reviews
Feature rating
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Excellent ERP solution for Startups.
It's been great. I am in love with Odoo.
Pros
Free plan for one product, overall very cheap pricing. Wide range of products. Especially website builder. Support is also great.
Cons
I had bad experience while using Odoo Invoice. It's not clear how can i add bank account to the platform.
Alternatives Considered
Zoho CRMReasons for Switching to Odoo
Cheap paid version. Ease of initial setup.- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
support getting faster
I like most features but I do not like the hassle of the upgrade.
Pros
I am very happy with the work that [sensitive content hidden] completed for us. Very quick and easy steps to complete the task that I had created.
Cons
Normally the time it takes to get an answer is long this was quick. I just wish that ODOO could be more hands on and finish the task when they are in the program...
Alternatives Considered
WarehouseOSReasons for Choosing Odoo
ODOO seems to grow with you. what we need through studio or another app. also open source helpsReasons for Switching to Odoo
open source and it seemed to have the ability to complete many of the tasks required.- Industry: Computer & Network Security
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Horrible product and service for a small company
Nightmare. We spent thousands on Odoo internal consultants, plus we hired a third-party consultant, because Odoo consultants were not available or didn't provide work-arounds. Constant frustration. Hundreds of hours trying to implement the product. Simple tasks like setting up email and service contracts are almost impossible to get working, even with paid assistance.
Pros
Not much to like. We hoped for an all-in-one product to save duplicate data entry. What we got was a ton of non-integrated features, complicated workarounds, and compromises, plus expensive uncaring, unresponsive PAID consultants.
Cons
No field service scheduling. Accounting system is overly complex and not suitable for smaller companies that need simple accounting. Calendar started double-booking, Requirement expensive consulting to implement. Tons of work-arounds. Unresponsive, uncaring consultants, expensive consulting fees.
Alternatives Considered
Zoho DeskReasons for Choosing Odoo
Zoho mobile app didn't meet our needs for field serviceSwitched From
Zoho BooksReasons for Switching to Odoo
Recommended by a trusted colleague. Seemed to have all the features integrated.- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
feedback after 8 months
Odoo is reliable, still fast with a lot of data (lines and scans), granting to have an overall management of data, documents and spreadsheets... - very impressive and enjoyable
Still evolving in a good way
It lacks a backup local solution, with full access (all modules) even if it's a read-only edition
Pros
Great possibilities included into Odoo (autocompletion, AI to scan accountancy, documents and data together, bank reconciliation, asset's management, contacts, duplicate detection, seamless year and processes...)
All in one solution
Odoo still evolves every 2 months and user's feedback are also in sight
More customers and suppliers adopt also Odoo
AppStore
Cons
Customized developpment and/or local hosting : fees way too high and too often
Online documentation help isn't enough updated (but there are a lot of updated tutorial videos)
Importing data isn't very predictable - no documentation about name of recognized columns
Export-Import (Odoo to Odoo only) to handle mass data, isn't as easy as teached
Some tickets are way too long to be solved (few weeks since the first chat) - and some consultants try to force new sales
SMS, VoIP, SIP : fees aren't reasonable ; other inApp services seem not at a fair price
No temporary user with read-only default profile (as for inspection - control, like for 2-3 months a year)
Currencies (realtime and historical) data, VAT chekcs... shall be centralized into an Odoo buffer for all customers
Alternatives Considered
BaserowReasons for Choosing Odoo
no linux server (local self hosted) feature ERP solutions expensive and not so efficientSwitched From
Sage 50cloud AccountingReasons for Switching to Odoo
more enhanced My accountant advices me Odoo- Industry: Printing
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Love Odoo software. Odoo Service Pack for setup is HORRIBLE!
I strongly discourage anyone from using the Odoo Training Service Pack of hours. We had a horrible experience. The Business Service Analysts who work with you are a joke. I imagine there are some good ones. The program is set up poorly from square one. Regardless of your type of business, you receive the BSA who becomes available next. Even if they have no experience, or relatively little, with your industry. You only have ONE person. Not a team of people. To top it off, we had 3 BSA and all were within their first few months with Odoo. I wish I had a dollar for every time our first BSA said "I don't know." I will be escalating my fight with Odoo to receive a refund for some hours. For instance, we were charged for cancelling a weekly meeting that wasn't confirmed since I was literally in a foreign jungle with very spotty internet. Yet, when our BSA didn't show up one week and we had to email (there is no way to call your BSA) to find out via auto-reply that he was out of the office, well...there was no offsetting penalty against Odoo. We were charged many hours for slow work that I can now do myself in half the time! Use a third party company that specializes in your industry or is close to your location and can visit. The Odoo BSA Service Pack program is so poor that the company actually told me that "We don't guarantee the quality of our service." That should tell you all that you need to know about paying Odoo for implementation of your program.
Pros
There are so many apps/modules that can all be integrated. You can pick and choose which apps to start with and add more as you need or fee comfortable. Small or large businesses can successfully use Odoo.
Cons
Some things are a bit comlex for a small company with limited people to implement what we want. We are a CUSTOM PRODUCTS manufacturing company and there aren't as many resources to learn how to handle manufacturing custom products. Odoo would be great for building a house or an airplane. But I'm struggling to figure out how to have a good flow with 100 orders a day for custom rubber stamps, nameplates, signs and embroidery.