About Odoo

Odoo is a comprehensive, open-source suite of business applications designed to cater to the diverse needs of companies of all sizes. It offers a wide range of integrated apps that cover various business functions, from CRM and sales to inventory and accounting. One of the standout features of Odoo is its modular architecture, which allows businesses to start with a few apps and add more as needed. This scalability ensures that the platform can grow with the business, providing a seamless experience across different business functions. The Customer Relationship Management (CRM) module helps businesses manage leads, opportunities, and customer interactions efficiently. It includes a visual sales pipeline that aids sales teams in tracking progress and managing their sales activities effectively. In terms of sales and invoicing, Odoo allows businesses to create and send professional quotations quickly. The platform supports automated invoicing, recurring invoices, and payment follow-ups, streamlining the billing process. Odoo's inventory management capabilities are robust, offering real-time tracking to help businesses maintain optimal stock levels and reduce waste. The platform includes advanced warehouse management features such as multi-warehouse support, barcode scanning, and automated replenishment. In the realm of accounting and finance, Odoo automates various tasks including bank reconciliation, expense tracking, and financial reporting. It also supports multi-currency transactions, making it suitable for businesses with international operations. The Human Resources (HR) module helps businesses manage employee information, attendance, and leave requests. It also includes recruitment tools that streamline the hiring process, from job postings to candidate evaluation. For project management, Odoo allows businesses to create and assign tasks, set deadlines, and track progress. The platform includes collaboration tools such as document sharing and team messaging, enhancing team productivity. Odoo's e-commerce capabilities are extensive, providing tools to create and manage an online store, including product catalog management, payment processing, and order fulfillment. The e-commerce app integrates seamlessly with other Odoo apps, such as inventory and accounting, ensuring a unified business process. In terms of marketing, Odoo includes email marketing tools that help businesses create and send targeted email campaigns. It also supports social media integration, allowing businesses to manage their social media presence from within the platform. The manufacturing module in Odoo helps businesses plan and manage their production processes, including work orders and bill of materials. It includes quality control features that help ensure product quality and compliance with industry standards. Reporting and analytics are also strong points of Odoo, offering customizable reporting tools that help businesses analyze key metrics and make data-driven decisions. The platform includes intuitive dashboards that offer real-time insights into business performance. Odoo allows for extensive customization and development, enabling businesses to develop custom modules to meet their specific needs, leveraging the platform's open-source nature. It also offers API access for integration with third-party applications and services. The platform can be deployed either in the cloud or on-premise, providing flexibility based on business preferences and requirements.
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Odoo pricing

Odoo has a free version and offers a free trial.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
Yes

Alternatives to Odoo

Odoo Reviews

Feature rating

Value for Money
4.1
Functionality
4.2
Ease of Use
4.0
Customer Support
3.9
5 reviews of 1,123 View all reviews
Dnyaneshwar
Dnyaneshwar
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 06/09/2024

Excellent ERP solution for Startups.

It's been great. I am in love with Odoo.

Pros

Free plan for one product, overall very cheap pricing. Wide range of products. Especially website builder. Support is also great.

Cons

I had bad experience while using Odoo Invoice. It's not clear how can i add bank account to the platform.

Alternatives Considered

Zoho CRM

Reasons for Switching to Odoo

Cheap paid version. Ease of initial setup.
brian
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 27/09/2024

support getting faster

I like most features but I do not like the hassle of the upgrade.

Pros

I am very happy with the work that [sensitive content hidden] completed for us. Very quick and easy steps to complete the task that I had created.

Cons

Normally the time it takes to get an answer is long this was quick. I just wish that ODOO could be more hands on and finish the task when they are in the program...

Alternatives Considered

WarehouseOS

Reasons for Choosing Odoo

ODOO seems to grow with you. what we need through studio or another app. also open source helps

Reasons for Switching to Odoo

open source and it seemed to have the ability to complete many of the tasks required.
Verified Reviewer
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

2
Reviewed on 19/09/2024

Horrible product and service for a small company

Nightmare. We spent thousands on Odoo internal consultants, plus we hired a third-party consultant, because Odoo consultants were not available or didn't provide work-arounds. Constant frustration. Hundreds of hours trying to implement the product. Simple tasks like setting up email and service contracts are almost impossible to get working, even with paid assistance.

Pros

Not much to like. We hoped for an all-in-one product to save duplicate data entry. What we got was a ton of non-integrated features, complicated workarounds, and compromises, plus expensive uncaring, unresponsive PAID consultants.

Cons

No field service scheduling. Accounting system is overly complex and not suitable for smaller companies that need simple accounting. Calendar started double-booking, Requirement expensive consulting to implement. Tons of work-arounds. Unresponsive, uncaring consultants, expensive consulting fees.

Alternatives Considered

Zoho Desk

Reasons for Choosing Odoo

Zoho mobile app didn't meet our needs for field service

Switched From

Zoho Books

Reasons for Switching to Odoo

Recommended by a trusted colleague. Seemed to have all the features integrated.
William
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 25/09/2024

feedback after 8 months

Odoo is reliable, still fast with a lot of data (lines and scans), granting to have an overall management of data, documents and spreadsheets... - very impressive and enjoyable
Still evolving in a good way
It lacks a backup local solution, with full access (all modules) even if it's a read-only edition

Pros

Great possibilities included into Odoo (autocompletion, AI to scan accountancy, documents and data together, bank reconciliation, asset's management, contacts, duplicate detection, seamless year and processes...)
All in one solution
Odoo still evolves every 2 months and user's feedback are also in sight
More customers and suppliers adopt also Odoo
AppStore

Cons

Customized developpment and/or local hosting : fees way too high and too often
Online documentation help isn't enough updated (but there are a lot of updated tutorial videos)
Importing data isn't very predictable - no documentation about name of recognized columns
Export-Import (Odoo to Odoo only) to handle mass data, isn't as easy as teached
Some tickets are way too long to be solved (few weeks since the first chat) - and some consultants try to force new sales
SMS, VoIP, SIP : fees aren't reasonable ; other inApp services seem not at a fair price
No temporary user with read-only default profile (as for inspection - control, like for 2-3 months a year)
Currencies (realtime and historical) data, VAT chekcs... shall be centralized into an Odoo buffer for all customers

Alternatives Considered

Baserow

Reasons for Choosing Odoo

no linux server (local self hosted) feature ERP solutions expensive and not so efficient

Switched From

Sage 50cloud Accounting

Reasons for Switching to Odoo

more enhanced My accountant advices me Odoo
Jon
  • Industry: Printing
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 05/09/2024

Love Odoo software. Odoo Service Pack for setup is HORRIBLE!

I strongly discourage anyone from using the Odoo Training Service Pack of hours. We had a horrible experience. The Business Service Analysts who work with you are a joke. I imagine there are some good ones. The program is set up poorly from square one. Regardless of your type of business, you receive the BSA who becomes available next. Even if they have no experience, or relatively little, with your industry. You only have ONE person. Not a team of people. To top it off, we had 3 BSA and all were within their first few months with Odoo. I wish I had a dollar for every time our first BSA said "I don't know." I will be escalating my fight with Odoo to receive a refund for some hours. For instance, we were charged for cancelling a weekly meeting that wasn't confirmed since I was literally in a foreign jungle with very spotty internet. Yet, when our BSA didn't show up one week and we had to email (there is no way to call your BSA) to find out via auto-reply that he was out of the office, well...there was no offsetting penalty against Odoo. We were charged many hours for slow work that I can now do myself in half the time! Use a third party company that specializes in your industry or is close to your location and can visit. The Odoo BSA Service Pack program is so poor that the company actually told me that "We don't guarantee the quality of our service." That should tell you all that you need to know about paying Odoo for implementation of your program.

Pros

There are so many apps/modules that can all be integrated. You can pick and choose which apps to start with and add more as you need or fee comfortable. Small or large businesses can successfully use Odoo.

Cons

Some things are a bit comlex for a small company with limited people to implement what we want. We are a CUSTOM PRODUCTS manufacturing company and there aren't as many resources to learn how to handle manufacturing custom products. Odoo would be great for building a house or an airplane. But I'm struggling to figure out how to have a good flow with 100 orders a day for custom rubber stamps, nameplates, signs and embroidery.

Alternatives Considered

QuickBooks Desktop and NetSuite

Reasons for Choosing Odoo

The software we switched from is a proprietary program from our small industry and is not listed above. While the software is great for manufacturing in our industry, everything else is not nearly as efficient or effective as what Odoo has. The accounting is especially poor. Reporting is even worse than poor!

Switched From

Postage $aver

Reasons for Switching to Odoo

QuickBooks couldn't handle some basic invoicing and shipping functions much to my surprise. NetSuite was incredibly much more expensive for much less capability.

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