Odoo

Pros

The best part about Odoo is its open-source software which you can download and run on your private server, which makes it more secure and reliable. Odoo comes with integrated apps for CRM, eCommerce, accounting, PoS, and project management. The software is easy to implement with detailed documentation and active community support.

Cons

The software is written in high-level open-source interpreted Python language. If the software was written in JAVA it would have been even better.

Alternatives Considered

Reasons for Choosing Odoo

Switched From

Reasons for Switching to Odoo

Pros

Easy to install, every module functionalities available, wide support on google, its good for SMEs, sufficient feature to track and control finance,inventroy,sale and purchase. stratigic,tactic and operation roles are aded in features, you can formulate your busiess needs accordingly.

Cons

Customization is not easy, even less active on github, its not so speedy, modules are integerated mixed with local and internet, it should be either local or inenet, price is higher,customization is also costly due to limited support/devolpment documentation.

Alternatives Considered

Reasons for Choosing Odoo

Switched From

Reasons for Switching to Odoo

Pros

Odoo is an ERP with a super friendly interface, it is an intuitive and very easy to use tool. Its CRM module is essential for me in my day-to-day life, as it allows me to track all the opportunities that I am working on and maintain a fluid communication environment with the other areas of the company with which I am working on each commercial opportunity. I would recommend the tool.

Cons

The bad thing about the Odoo CRM module is that it does not have, or at least I cannot find, a daily activity tracking tool. In which salespeople can record each activity of the day. And at the end of the afternoon, be able to see all the contacts made, progress, and next actions for each salesperson.

Pros

On first blush it appeared Odoo would solve all our needs. Its secure, in the cloud, appeared moldable to our use cases and support was responsive. But after becoming a client it became very apparent it was more window dressing than anything.

Cons

We were promised that the software could do what we needed as well as be customized to the exact requests we had, right down to certain toggles for custom fields in certain places. We invested roughly $20,000 in their custom development service as well as started paying the monthly fee at $300usd roughly per month. After working with the dev team for months it was becoming apparent that what we were promised was not in fact doable. Work arounds and shortcuts were attempted to no avail. In the end Odoo handed us off to several account managers, and took months to respond back to us on our request to end the project and have our unused portion of the deposited funds returned. in the end the elected to return zero. The process was a massive waste of time and resources. Although working with theier team to rectify things they took a hard position and accepted zero responsibility.

Reflecting back, I would have simply chosen to do a custom build out with a local development firm over this charade. We chose Odoo because we beleived it would have shaved months from development since most of the core functionality is already built. Instead what we got was absolutely nothing. No useable software and no portion of our unused funds. Very disappointing.

Pros

It's an open code so you can personalize the platform as you need. The modules that are already integrated helped me solve problems that I didn't know I had

Cons

Somo other areas of my company didn't have a great experiencie, like Customer Support