About JustCall
JustCall pricing
JustCall does not have a free version but does offer a free trial. JustCall paid version starts at US$19.00/month.
Alternatives to JustCall
JustCall Reviews
Feature rating
- Industry: Media Production
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Using JustCall Daily
We are happy to be onboard and can see many years ahead using JustCall as our VoIP system.
Pros
Our team use JustCall daily as our main office lines are pushed into JustCall which handles our IVR, team number management and call recording.
We use HubSpot office-wide and find that the intergration works perfectly which means our productivity has increased greatly using this platform.
When minor issues arise the support team are extremely quick to fix which is a must for us in a digital space where clients rely on us over the phone for jobs.
The entire user interface for backend management is simple to learn and easy to navigate.
Cons
Pricing for additional phone numbers & users can get a little costly.
- Industry: Recreational Facilities & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
LPK Team JustCall Review
We mostly call our guests using JustCall. Although there are some areas that we are unable to contact, we always have an option to send message instead.
Pros
Very straightforward and easy to use. Call reception is very clear, and SMS functionality is very useful.
Cons
The message notification. Should at least have the option to pop up on desktop if a new notification is received.
Response from SaaS Labs
Hi Michelle, It's always thrilling to get feedback from our clients, especially such amazing reviews that keep us going.
We strive every day to make the lives of (sales/support teams) easier and it's encouraging to hear when we've been successful.
You can follow our latest product updates here - https://justcall.io/updates/
- Industry: E-Learning
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
It's doing well enough, but I wouldn't say I'm excited about it.
It's been ok. We use it for our general sales call, customer support, as well as outreach campaigns.
Pros
Combination of both a general phone system, as well as outbound calling campaigns and predictive dialers. Justcall IQ also is very useful for sales training as well as call reviews.
Cons
Numerous users have connection issues. Audio cutting in/out during calls. Other similar services that require stable connections like zoom don't seem to have a problem when justcall does for some of our users. Support has been really slow lately... likely due to 10DLC, but it just means more downtime for me.
- Industry: Semiconductors
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Easy-to-use tool for placing calls from any location.
JustCall is a popular business phone system because of the extensive collection of functions it provides. The platform's user-friendliness, effectiveness in managing calls, capacity to integrate with other business tools, and quality of service have all been lauded. Some customers have complained about bugs and expensive plans, however this is not the case for everyone and may be attributable to different needs and usage patterns. In general, it would appear that JustCall is an effective and trustworthy company phone system.
Pros
It's convenient that JustCall lets us drop voicemails when we call and automates the majority of our text messages thanks to the platform's capabilities. In my day-to-day activities, I have been able to shave off a significant amount of time thanks to it.
Cons
For unknown reasons, some numbers may be blocked from dialing through JustCall. I have to manually dial the number when this occurs, but thankfully it does so infrequently.
Response from SaaS Labs
Hi Suzi, It's always thrilling to get feedback from our clients, especially such amazing reviews that keep us going. We strive every day to make the lives of (sales/support teams) easier and it's encouraging to hear when we've been successful.
Thank you for taking the time to share this with us. It means a lot to our team.
You can follow our latest product updates here - https://justcall.io/updates/
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Living Spinal Review
Good customer support for any questions
Pros
Can easily set up a video meeting when need questions answered.
Cons
Need to be on teams plan for sharing API
