About Yesware

Yesware makes sales engagement easy. Yesware's Outlook and Gmail add-ons help sales teams do meaningful email outreach at scale. If you need to drive more revenue through email outreach, but complex enterprise sales software is overkill - try Yesware. Yesware's email add-on lives right inside your inbox, tracks your activity, and easily integrates with the tools you already use. Companies like Yelp, Experian and Teach for America use Yesware to build better pipeline and increase conversions to closed-won.
Yesware Software - Email Tracking
Yesware Software - Campaigns
Yesware Software - Meeting Scheduler
Yesware Software - Email Templates
Yesware Software - Salesforce Integration
Yesware video
Yesware Software - Email Tracking - thumbnail
Yesware Software - Campaigns - thumbnail
Yesware Software - Meeting Scheduler - thumbnail
Yesware Software - Email Templates - thumbnail
Yesware Software - Salesforce Integration - thumbnail

Yesware pricing

Yesware has a free version and offers a free trial. Yesware paid version starts at US$19.00/month.

Starting Price:
US$19.00/month
Free Version:
Yes
Free trial:
Yes

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Yesware Reviews

Feature rating

Value for Money
4.1
Functionality
4.2
Ease of Use
4.3
Customer Support
4.0
5 reviews of 171 View all reviews
Mark
  • Industry: Market Research
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
2

4
Reviewed on 29/07/2020

Shifting away from enterprise use - moving toward GMail and Microsoft-hosted offerings

Knowing if someone has received an email, or re-opened it, is a truly valuable piece of information from a sales and support perspective. Email has become one of the least reliable forms of communication, but it remains essential to doing business. Spam detection software is junk. We have found no spam detection software that is reliable and turn off anything to ensure nothing is missed. It can even be manipulated by unscrupulous actors that want to harm the reputation of the sender. There are a million other reasons why it is unreliable. Unfortunately, most companies continue to use it. So we used Yesware to see if our regular communications were being received and opened, in much the same was we use software to verify that our client newsletter communications are opened. Yesware did the job in that respect. We didn't use any of its other features, since we had other software for that.

Pros

We've been using it for several years and were notified recently by Yesware that the version that supports local versions of Outlook 365 is being eliminated. We were told that Microsoft is limiting the ability of developers to use plugins for PC-based Outlook, so they are dropping support for that in August 2020. We use our own ISP for email, using POP/SMTP mail, not a cloud-based environment hosted by Microsoft or Google. What we liked about it was its simplicity once set-up, and the ease of telling whether or not someone opened the email sent, and where that person was located.

Cons

The support organization was Zendesk, a third party. We found that every time we'd have a question or issue they were very responsive, but it took forever to get resolved. Most of the time we'd just live with whatever it was we were dealing with.

Verified Reviewer
  • Industry: Public Relations & Communications
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

4
Reviewed on 23/12/2019

A great fit for Outlook users

Though it has its bugs and lots of features made for salespeople, I namely pay for it to use its email tracking tech. For my business purposes, this the most needed feature and since using email tracking, it's hard to remember what biz email was like before.

Pros

I like the fact that unlike most email tracking programs, Yesware actually plays nice with MSFT Outlook. Most of the compeition is gmail only.

Cons

Bit of a resource hog. Also it sets off false positives with my anti-virus program and sometimes it crashes outlook.

Alternatives Considered

Saleshandy

Switched From

HubSpot Marketing Hub

Reasons for Switching to Yesware

Honestly, I can't remember, but I do remember being unsatisfied with the brief time using SalesHandy. With the limited number of email tracking software that works with Outlook, yesware quickly became the obvious next choice.
Kim
  • Industry: Law Practice
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
2
Features
4
Ease of Use
3
Customer Support
4

4
Reviewed on 14/07/2022

Acceptable quality

Overall this is a decent product. It has a nice design and it's mostly easy to use.
We only needed this product to manage emails and create email marketing templates, while it served this purpose it seems like it is set up for more complex purposes and it was difficult to use for only email management/marketing.

Pros

I do like the level of customer support that is provided, I like the features that are offered like real time reporting and real time notifications, campaign analytics, templates, marketing tools, CRM services, etc.
I like the relatively easy to use layout and crisp design. I like the auto reply feature.

Cons

Compared to its competitors this product is expensive. It is not easy to integrate with other products although it claims to be.
Some aspects were complex and difficult to use. I experienced an issue with auto reply and the entire software started to malfunction

Alternatives Considered

MailTrack

Reasons for Choosing Yesware

Mailchimp wasn't functioning properly with our existing products

Switched From

Mailchimp

Reasons for Switching to Yesware

The extra features seemed useful
Nicolas
  • Industry: Internet
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/01/2018

A must for any prospecting team

The first thing that attracted me to Yesware was the email tracking feature. That gives the sales rep the ability to know when things are happening on the side of the potential client so you can act on it.

Then the email templates helped me a lot to get things done faster. I could see which templates performed better than others, hence improve my results. In addition you can create teams and share better working templates with everyone for them to use as well, that way you can maximize the impact of a good sales rep by sharing his findings with the whole team with a few clicks, instead a monthly template session.

Lately what I've been using a lot is the touchpoint feature which allows you to build custom multi-touches multi-channel campaigns. It makes a sales rep day-to-day job a lot more easy when you can visualize quickly what's next to be done and where are the potential clients in the buyers journey you design for them.

Pros

Yesware is very user friendly which makes it easy for adoption within a sales team. Not only the web version of the product but the chrome and gmail add-ons work really well. Additionally the feature set is very powerful and makes the lives of any sales/hunter/prospector easier.

Cons

There is not much (or anything) to dislike about Yesware. It is a very rounded product and I have never had a single issue with it. I would like to see a native mobile application so I can work better on the go.

Verified Reviewer
  • Industry: Insurance
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/02/2021

Yesware for lead generation that works

Yesware is a core part of our business, we use it daily to generate business and keep customers coming into our company.

Pros

We are able to use Yesware to send out emails to prospects at scale and manage those leads and turn them into customers.

Cons

I didnt like the limits on sending amounts, but this is something we have been able to work with eventually.

Alternatives Considered

Mailchimp

Related categories