About Yelp Guest Manager

Yelp Guest Manager helps restaurants manage all of their front-of-house operations across the entire dining experience through one fully integrated solution — by bringing together Yelp Waitlist, Reservations, Kiosk, Takeout, Table Management, online brand building and more into one product. Yelp Guest Manager combines Yelp’s high-intent diner network with powerful solutions that simplify and streamline restaurant operations from takeout and delivery orders to dine-in seating.
Yelp Guest Manager Software - Have a large party coming up next week? Assign upcoming reservations and block tables days in advance, so you can prepare to staff up for the shifts ahead.
Yelp Guest Manager Software - Overbooked no more! We’re giving customers an accountability feature that requires staff to add their initials when making a booking change or a new in-house reservation that affects table availability.
Yelp Guest Manager Software - Now you can keep certain tables from being booked online each day.
Yelp Guest Manager Software - We’ve added seven new languages to help more customers seamlessly add themselves to your waitlist so front-of-house staff can focus on hospitality.
Yelp Guest Manager video
Yelp Guest Manager Software - Have a large party coming up next week? Assign upcoming reservations and block tables days in advance, so you can prepare to staff up for the shifts ahead. - thumbnail
Yelp Guest Manager Software - Overbooked no more! We’re giving customers an accountability feature that requires staff to add their initials when making a booking change or a new in-house reservation that affects table availability. - thumbnail
Yelp Guest Manager Software - Now you can keep certain tables from being booked online each day. - thumbnail
Yelp Guest Manager Software - We’ve added seven new languages to help more customers seamlessly add themselves to your waitlist so front-of-house staff can focus on hospitality. - thumbnail

Yelp Guest Manager pricing

Yelp Guest Manager does not have a free version. Yelp Guest Manager paid version starts at US$99.00/month.

Starting Price:
US$99.00/month
Free Version:
No
Free trial:
No

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Yelp Guest Manager Reviews

Feature rating

Value for Money
4.4
Functionality
4.4
Ease of Use
4.6
Customer Support
4.3
5 reviews of 334 View all reviews
Phoebe
  • Industry: Writing & Editing
  • Company size: 51-200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/04/2020

The Top Application for Your Restaurant!

Our small restaurant wants to expand to multiple locations in California. By using Yelp Reservations, we can see how we would manage multiple restaurants as our customer base has continually grown over the past year.

Pros

Yelp Reservations helps me easily handle customers through managing reservations and contacting my customers on the go. Besides working in (online) education, I also help manage a small restaurant in a very populated city. Our soft opening was insane but the experience was amazing thanks to the accessibility of Yelp Reservations. Our team could find where to see who was on the wait-list and who was waiting to be seated for reservations.

Cons

I did not find any problems with using Yelp Reservations in our small restaurant. It is very restaurant and customer friendly.

Daria
  • Industry: Arts & Crafts
  • Company size: 2-10 Employees
  • Used for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/12/2019

One stop

Frustration-free experience. Booking is very simple and takes 30 seconds.

Pros

I like that it’s a one stop shop for me, I find the restaurant on yelp and make reservations without having to call. It’s also nice to see current wait times, very convenient,

Cons

I didn’t notice any cons whatsoever. I guess the only thing is if you need a special table like a view or in a specific area of a restaurant you’d have to call.

Lori
  • Industry: Human Resources
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
0
Features
3
Ease of Use
3
Customer Support
0

3
Reviewed on 17/11/2022

It's just ok

Pros

It was a while ago, so perhaps it now has some features that would make it more functional.

Cons

Lot's of opportunities for improvement, please!

Karissa
  • Industry: Primary/Secondary Education
  • Company size: 10,000+ Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 11/08/2021

Great for Planning Outings!

Pros

Upon downloading the app, it’s incredibly easy to sign in or create an account. Then, you can filter the types of restaurants or places you were looking for by price, location, hours operating and rating. You can even make appointments or reservations which is a big convenience. My husband and I love to go out to eat so we love looking at the reviews and pictures of dishes to try.

Cons

The old version of this app was difficult to maneuver and wasn’t very user-friendly. However since they have updated it, it is incredibly easy and user-friendly.

weiss
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/07/2022

Easy review on Yelp

I am thrilled with the Yelp Guest Manager, It has brought us so much business and I do not know what we would do without it. From start to finish it is a great system and we are very pleased with it.

Pros

I like that my reviews speak for themselves. I love that people can upload pictures of their meals and photos of the restaurant. It makes potential clients comfortable like they have been there before.

Cons

Sometimes the wait time are a little inaccurate so we have guests that come in without reservations and then they get upset at the wait time they are told.

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