About Vonage Business Communications
Vonage Business Communications pricing
Vonage Business Communications has a free version and offers a free trial. Vonage Business Communications paid version starts at US$19.99/month.
Alternatives to Vonage Business Communications
Vonage Business Communications Reviews
Feature rating
- Industry: Computer & Network Security
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Simplify Business with a Simple Business VoIP Phone System
Pros
Easy to implement.
Easy to manage.
Works great, no hitches, glitches, misses.
Perfect for a Small or Medium Business.
Great value for the money; translate: very inexpensive.
Make your small business come across as a big business.
Smartphone App works great too.
Cons
There are MANY 3rd Party Apps that claim to be integrated with Vonage. We didn't have the best of luck using them, to be honest, but they weren't too business critical, so it didn't bother us too much; but it still would be nice to make ZohoCRM or Connectwise work integratedly.
- Industry: Staffing & Recruiting
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Vonage review
It has been average. The only bad side is SMS integration and support to it.
Pros
It is very easy to use, good interface and easy to be integrated with other tools. The UI/UX is great. Especially when it comes to texting.
Cons
Product support. We wanted support for texting and it has been a horrible experience. They have Neximo for the SMS integration and support and the support experience has been horrible. They don't answer the calls or respond timely.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Disappointed
Terrible. I wouldn't recommend this service to anyone.
Pros
Apparently, they should provide a large range of solutions. But I hadn't the opportunity to explore them, one I was so disappointed with customer service on the very first one.
Cons
Customer service is a joke. They kept my money and didn't deliver the service on a technicality.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Vonage Business Communications
The setup was quick and easy, and the customer service was excellent. The features are great, with the ability to have multiple lines and have voicemails sent directly to my email. The prices are also very reasonable, and I am very happy with the experience.
Pros
Vonage Business Communications provides an inexpensive and dependable option for small and medium-sized businesses and organizations. Their business phone system is designed to make managing your communications easier and worry-free. You can get the same features and capabilities of a conventional office phone system at a much lower cost. The product experience is paramount in determining a business's success, so Vonage is devoted to creating the best user experience, starting with the design.
Cons
I haven't found anything that I don't like yet.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Only regret is that we didn't upgrade sooner!
I appreciate the high level of customer service and the responsiveness of the team in general. We decided to move from land lines to VoIP and are very happy that we opted to partner with Vonage for the transition. They have been very patient and helpful along the way.
Pros
The flexibility of this software is my favorite feature. I mostly work from home, and I can easily make changes for any of our users from the online dashboard, the computer app, or the phone app. The end-users at our office have successfully learned how to navigate the handsets and the online dashboards.
Cons
We are still working on our fax numbers. Porting the number from our previous provider has proven difficult.
