Work&Track Mobile

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews

About Work&Track Mobile

Work&Track Mobile is a cloud-based field service management solution offered by NEO Managing Mobility. The platform is used across industries such as utilities and logistics. Work&Track Mobile allows users to schedule and dispatch tasks to employees. They can mark service points on a map to show planned routes for technicians. They can also design service provision forms using a drag and drop feature. Staff permissions can be set up based on the organization structure. Service validation signatures and barcode scanning are supported as well. In addition, Work&Track Mobile allows users to customize process workflows and task execution. Field agents can upload photos and videos in their work reports. The solution integrates with other platforms such as Alfresco, SharePoint and SAP. Native Android and iOS applications are available. The solution is available on a monthly subscription basis and support is provided via phone and email.
Work&Track Mobile Software - 1- Build your forms in the easiest way. Design your custom work orders and reports. Offer your customer the information they need when they need it in their own smartphone.
Work&Track Mobile Software - 2- Build your own business processes. Link your forms in their execution order to build your own business processes following their natural or optimal workflow.
Work&Track Mobile Software - 3- Record the activity. Plan your business daily work. The new orders will be immediately in your technicians’ smartphones Dispatch the orders automatically to your whole team with route optimization, and perform the minor adjustments during the day.
Work&Track Mobile Software - 4- Record your field workers activity. Track their location and send the nearest person to the new services minimizing response time and optimizing customer customer experience.
Work&Track Mobile Software - 5- Measure your field work efficiency. Define your business Key Performance Indicators and use your custom forms data to get the most realistic view of how your business works, detecting optimization targets and optimizing global productivity.
Work&Track Mobile video
Work&Track Mobile Software - 1- Build your forms in the easiest way. Design your custom work orders and reports. Offer your customer the information they need when they need it in their own smartphone. - thumbnail
Work&Track Mobile Software - 2- Build your own business processes. Link your forms in their execution order to build your own business processes following their natural or optimal workflow. - thumbnail
Work&Track Mobile Software - 3- Record the activity. Plan your business daily work. The new orders will be immediately in your technicians’ smartphones Dispatch the orders automatically to your whole team with route optimization, and perform the minor adjustments during the day. - thumbnail
Work&Track Mobile Software - 4- Record your field workers activity. Track their location and send the nearest person to the new services minimizing response time and optimizing customer customer experience. - thumbnail
Work&Track Mobile Software - 5- Measure your field work efficiency. Define your business Key Performance Indicators and use your custom forms data to get the most realistic view of how your business works, detecting optimization targets and optimizing global productivity. - thumbnail

Work&Track Mobile pricing

Work&Track Mobile does not have a free version but does offer a free trial. Work&Track Mobile paid version starts at €10.00/month.

Starting Price:
€10.00/month
Free Version:
No
Free trial:
Yes

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Work&Track Mobile Reviews

Feature rating

Value for Money
4.8
Functionality
4.5
Ease of Use
4.7
Customer Support
4.6
5 reviews of 16 View all reviews
Ron
  • Industry: Logistics & Supply Chain
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/08/2019

It saved us from chaos

We had a complete lack of information about deliveries status. When a problem arised, the angry customer would let us know. We had perfect control for in-house activities, and zero control for field activities. This system was adapted to the particularities of our business and integrated with our IT in no time, and now we have perfect control of all our deliveries, with digital PoD uploaded instantly to our systems,

Pros

Real time information about the status of each delivery, directly from driver's smartphones.

Cons

You should be careful with communication to subcontractors. In the first respones, they can offer high change resistance if you don't tell them the advantages of using third-party software for both parts to demonstrate that work is done.

Adriana
  • Industry: Aviation & Aerospace
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/06/2019

Efficiency and Process optimization

Pros

Is the best BPM (Business Process Management) software to control the location of workers. The best optimizer and route planner for your logistics and transport services.

Cons

It´s a complete tool, has everything you need.

Manuel
  • Industry: Civic & Social Organization
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/08/2019

Very good software for external services

Pros

Very easy to run and with many facilties

Cons

I d'ont find any inconvenient to run easyly

Valentín Enrique
Valentín Enrique
  • Industry: Oil & Energy
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/12/2022

Un Software para todo y para todos, simple y robusto, diseñado para el usuario de campo.

Solucionamos procesos de supervisión de Obras y procesos de prevención de daños por terceros integrado con SAP.

Pros

La dinámica de creación de flujos de trabajos, un sistema simple de diseño, con interfaz muy cómoda para usuarios no programadores.

Cons

Me gustaría tener mayor capacidad de gráficos, creo que ahí se cae un poco, pero no mucho. Los reportes dinámicos son buenísimos para la gestión en vivo, pero los gráficos, un poco engorrosos

Marcos
  • Industry: Renewables & Environment
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
3

4
Reviewed on 18/10/2022

Experiencia con aplicación para inspecciones de campo

Ayuda a contratar servicios a ser ejecutados por terceros y vigilar su ejecución.

Pros

Facilidad de acceso y elaboración de requerimientos.

Cons

Desarrollar un PDF, para visualizar un reporte final, es dificultoso

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