About CallHippo

CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and virtual telephony. The platform enables users to give detailed analysis to customers through call recordings. CallHippo offers Activity Feed that lets users access caller name, call status, total call duration, department and more. Primary features of CallHippo include productivity tracker, sales script designing, call recording samples and call analysis. Additionally, the platform lets users filter call logs by applying filters such as call type, specific time period, incoming calls or outgoing calls. CallHippo integrates with Zapier, Zoho, Zendesk, Slack, HubSpot, Intercom, Groove, Freshdesk and Pipedrive. Pricing of the product is based on per month, per user basis and support is extended via email, phone, live chat and documentation.
CallHippo Software - Call Hippo Dashboard
CallHippo Software - Call Hippo Adding Numbers
CallHippo Software - Call Hippo Contact Details
CallHippo Software - Call Hippo Dashboard - thumbnail
CallHippo Software - Call Hippo Adding Numbers - thumbnail
CallHippo Software - Call Hippo Contact Details - thumbnail

CallHippo pricing

CallHippo has a free version. CallHippo paid version starts at US$20.00/month.

Starting Price:
US$20.00/month
Free Version:
Yes
Free trial:
No

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CallHippo Reviews

Feature rating

Value for Money
4.1
Functionality
4.2
Ease of Use
4.3
Customer Support
4.5
5 reviews of 429 View all reviews
Andrew
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
5

5
Reviewed on 20/02/2019

CallHippo

The overall experience has been pretty good.
The services work well, I had no problems that disturbed my clients, customer support has been brilliant in helping too and the telephone services at the price level are quite good, which will help immensely in the annual expenses.

Pros

-The customer support team is excellent. They are very responsive and help me resolve my problems.
-The prices are afordable: comparable or better than others Virtual Phone Services.
-Provides great services for international calling ! Makes international calls alot more easy and less expensive.
-It is easy to use.
-It has a simple UI which greatly facilitates the domain of the service.

Cons

I had some problems trying to register even with a business email I could not create a new account and
the first time I used the service it crushed 2 times and keep logging me out of my account.
But i called the support team and they helped me resolve the problem.

Peter
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 21/08/2022

Very good voip.

good customer service

Pros

I dont have mobile service at my location, so this allows me to have an australian mobile number and use it over starlink internet service.

Cons

the app is a bit clunky and the web app is too. cant make calls if i include the 0 in prefix in a number. eg +6104020 must be +614020

Bardan
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 13/03/2023

Customer Support

Pros

Customer Support team is very helpful in sorting out the issue. [sensitive content hidden] did everything that needs to be done to make it work. Thanks, [sensitive content hidden]

Cons

Balance is getting deducted from account even if the call is not forwarded to my mobile network.

Olivia
  • Industry: Security & Investigations
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
3

3
Reviewed on 09/02/2023

Feedback

Good so Far

Pros

when using this software it easily help the user to track its call esp the number of call, the last call, and the voicemessage that client is sending. Easy access

Cons

When it occurs that you can't dial the number you which to talk to.

Carlos
  • Industry: Insurance
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
5

5
Reviewed on 10/01/2023

Jinty

At the begining is frustrating that they share the FAQs witohut doing some proving questions, I know that it might save time on some scenarios but as Admins or Managers we already read all the faqs before asking for help so in this case didn´t save time, bur Jintu was super helpfull and was with me untill the problem was fixed!

Pros

Easy to use and the support team is very usefull if they don´t have a feature they built it for you and that is just great

Cons

Reporting could be easier to download, as well the desing is bad, as the UX, as well they should integrate de dialer on the dashboard and avoid having 2 taps open to monitor and work

Alternatives Considered

Twilio

Reasons for Choosing CallHippo

Price and expecting more features

Switched From

Toky

Reasons for Switching to CallHippo

Price and expecting more features

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