About CallHippo

CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and virtual telephony. The platform enables users to give detailed analysis to customers through call recordings. CallHippo offers Activity Feed that lets users access caller name, call status, total call duration, department and more. Primary features of CallHippo include productivity tracker, sales script designing, call recording samples and call analysis. Additionally, the platform lets users filter call logs by applying filters such as call type, specific time period, incoming calls or outgoing calls. CallHippo integrates with Zapier, Zoho, Zendesk, Slack, HubSpot, Intercom, Groove, Freshdesk and Pipedrive. Pricing of the product is based on per month, per user basis and support is extended via email, phone, live chat and documentation.
CallHippo Software - Call Hippo Dashboard
CallHippo Software - Call Hippo Adding Numbers
CallHippo Software - Call Hippo Contact Details
CallHippo Software - Call Hippo Dashboard - thumbnail
CallHippo Software - Call Hippo Adding Numbers - thumbnail
CallHippo Software - Call Hippo Contact Details - thumbnail

CallHippo pricing

CallHippo has a free version. CallHippo paid version starts at US$14.00/month.

Starting Price:
US$14.00/month
Free Version:
Yes

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CallHippo Reviews

Overall rating

4.2
( 360 reviews )
Write a Review!

Feature rating

Value for Money
4.0
Functionality
4.2
Ease of Use
4.3
Customer Support
4.5
5 reviews of 360 View all reviews
Fortune
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 20/11/2018

Great Customer Support!

Pros

CallHippo has a very responsive customer support team. CallHippo has always ensured that my team receives the best customer support anyone can get. When we had problems during the initial setting up process, the support staff provided fast real time solutions that that impressed me. The customer service people always make sure that customers are treated with the utmost respect and attention and I can say it isn't about what I heard alone but I have firsthand experience of the way they work. The CallHippo system works without glitches and I really like the Call Recording feature which has been of great help. CallHippo is affordable and has great customer service and attributes. My verdict: It's worth a try. You'll be glad you did.

Cons

I'm really satisfied with the way it works. All I can say is that the software development team continue to improve on the excellent job they've done so far.

Jaspreet
  • Industry: Market Research
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
5
Customer Support
5
4
Reviewed on 29/06/2022

Good Service with reliable product

Pros

Customer support team is really efficient and quick and solving your queries. Alfiya was one of the support executive who did everything possible to assist me in my query and ensured that I it was resolved.

Cons

Many basic features are missing and you cant bundle them individually with basic plans. You are forced to go to premium plans, even if you only want a feature or 2 from the premium plan.

Punit
  • Industry: Health, Wellness & Fitness
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4
3
Reviewed on 13/07/2022

Feedback

good

Pros

Reports and analysis messaging option voice quality

Cons

Some times is not working in my android phone properly

Dave
  • Industry: Recreational Facilities & Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 22/04/2022

CallHippo

Online support is very helpful. In my most recent contact with them [SENSITIVE CONTENT] was able to locate and provide the information I needed in a quick and courteous manner.

Pros

This was very easy to set up and implement, no need for outside assistance.

Cons

None for us. CallHippo performs exactly as needed, filling our need without a lot of costly add-ons that we don't need.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
5
4
Reviewed on 23/06/2022

Good For medium size business

good

Pros

cost-effective easy to navigate on computer & mobile devices, good UI

Cons

account verification takes a long, needs improvement on that side

View all reviews

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