About CallHippo
CallHippo pricing
CallHippo has a free version. CallHippo paid version starts at US$14.00/month.
Alternatives to CallHippo
Office24by7
CallHippo Reviews
Feature rating
- Industry: Outsourcing/Offshoring
- Company size: 11-50 Employees
- Used Daily for 1-5 months
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Review Source
The telephony for MSMSEs
Overall, we are happy with callhippo and look forward to grow our business having them as our telephony partner.
Pros
CallHippo has been a great help for us. It has allowed us to be contacted by and make contact to our client's customers without breaking the bank. The interface is intuitive and practical and very easy to learn and administer. Their technical support was also very prompt and timely in their response and resolution.
Cons
All the features they offer are useful to us for our business needs right now. I do not know anything else we would need from them.
Alternatives Considered
Five9Reasons for Choosing CallHippo
They were just too expensive for a small business especially for multiple agents who are not on 24/7.Switched From
Five9Reasons for Switching to CallHippo
Callhippo offered a better value when it came to the price point.- Industry: Nonprofit Organization Management
- Company size: 11-50 Employees
- Used Daily for 1-5 months
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Review Source
Excellent Sales and Support Team, But could use a few more features and integrations.
Overall I am more satisfied here than, dial pad, phone.com and cloud.io.
Even Zendesk support wasn't that great and don't even get me started on Zoom phone setup. What a nightmare compared to yours.
You guys are onto something, don't lose your excellent support and sales strategy.
Pros
Ease of use, and how quickly I could implement my setup.
Moreover the quick and friendly sales and support team.
[SENSITIVE CONTENT HIDDEN] from Support were just wonderful people to work with.
Cons
It would have been great if we can implement a team chat plugging for my website right through here like it is with zoom and zendesk, but for now, I think you have some room to grow on your product interface development and integration to implement for the future, which is pivotal for your company.
Reasons for Choosing CallHippo
Lack of support and quick response from their customer service team. these days I don't have time to wait for someone to call me back the next day on a ticket or even 2 hours from now. Times have changed and I don't think they realize this.Reasons for Switching to CallHippo
Your support, [SENSITIVE CONTENT HIDDEN] quick response and willingness to explain everything over a quick screen share was enough for me to get started with this solutions. and Today, [SENSITIVE CONTENT HIDDEN] quick responses and answers were enough for me to know that I will stick around for a bit longer. :) Happy Customer today.- Industry: Real Estate
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Do not use this company
They deactivated my service without forewarning me, I found out it was deactivated when I tried to log in to the platform. When I called them, they were very nonchalant with their reply. I run two businesses and forgot to pay the credit card I had attached to the payment. I would have received an email from a normal company informing me that they could not collect the payment and would have been given opportunity to pay before just being cut off and uninformed.
I am now trying to port my number and Call Hippo keeps trying to get me to stay with them, while not honoring my request at all. They told me I would have the pin to port the number within 24 hours of me telling them I did not want to continue with them. I still have not received my PIN number and this negatively affects my business.
Pros
Being able to send/receive text messages on my desktop.
Cons
The software is too expensive for what they offer, it doesn’t include fax service. The call quality was not good.
Alternatives Considered
RingCentral MVPReasons for Switching to CallHippo
I didn’t realize Ring Central offered a service with requiring a land line to be used. Considering that fact, Call Hippo seemed to have what I needed.Response from CallHippo
Hi Leaser, we are trying to find you in our data tools to solve your concerns but could not find you. Can you please send us a mail at [email protected] with CC to [email protected]
- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Daily for 1-5 months
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Review Source
Really Great Virtual Number Product for any IT Start-Up.
As an IT start-up, I am in a need of US virtual number to expand my business in the USA. so I came to know about all Callhippo. I visited the website to know more about the offerings which they provide and started chatting with [SENSITIVE CONTENT]. she helped me to understand the platform resolve my queries before purchase and assisted me to get quick onboard. also, arrange my call with [SENSITIVE CONTENT] this guy also helped me to configure the entire system and resolve all technical queries. so as a support Callhippo is 10/10. I am really satisfied with the product and support.
Pros
The most interesting feature is that I can place outgoing calls and also receive calls from all over the globe and through the same I can increase our customer experience as well as increase our sales. so truly it's a great product for me.
Cons
Not found any. everything is great. The system is very essential.
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Great Customer Service! Best calling platform I've used hands down!
I've been with Callhippo for a few months now, February 2021 will be my official start up month. I've been testing their system for about 4-6 months now. Love it!
Pros
I love the functionality of Callhippo, its simple to use and best of all they offer 24/7 live chat support. I had problems occur but they went forward and fixed whatever issue I have. Love this calling platform. A bit more than I want to pay sometimes but all in all they are one of the best. Hands down. Thank you guys!
Cons
I would have to get back to you guys on that! That's a good thing :)n
