About CallHippo
CallHippo pricing
CallHippo has a free version. CallHippo paid version starts at US$20.00/month.
Alternatives to CallHippo
CINNOX
CallHippo Reviews
Feature rating
- Industry: Accounting
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
CallHippo
The overall experience has been pretty good.
The services work well, I had no problems that disturbed my clients, customer support has been brilliant in helping too and the telephone services at the price level are quite good, which will help immensely in the annual expenses.
Pros
-The customer support team is excellent. They are very responsive and help me resolve my problems.
-The prices are afordable: comparable or better than others Virtual Phone Services.
-Provides great services for international calling ! Makes international calls alot more easy and less expensive.
-It is easy to use.
-It has a simple UI which greatly facilitates the domain of the service.
Cons
I had some problems trying to register even with a business email I could not create a new account and
the first time I used the service it crushed 2 times and keep logging me out of my account.
But i called the support team and they helped me resolve the problem.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Very Good Calling Software
Really your support team is so active, specially I would like to thanks Mr. Owais.
Pros
Pricing and Support team. I always got the solution within half an hour.
Cons
Everything is perfect, if I found any issue definitely I will share
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Worst Technical Experience Coupled with Customer Service that Goes in Circles
My overall experience has been terrible. Terrible customer support, its like the agents never have access to information in your system, they take you through the same trouble shooting time and time again and don't appear to realise how their own system works. I.e., they could not advise me that I should use forced call tagging if I cannot add call tags after a call as a way to overcome that problem. It sounds like a small thing but it is constant and leads to a very poor user experience.
Pros
Integrates with other features, good transcription of calls, high quality transcriptions.
Cons
Customer service was so TERRRIBLE, you go around and around in circles. They say they will cancel a feature then don't do it, then if you ask for a refund for the service you cancelled and they confirmed had been cancelled they will take you round in circles again. They
Alternatives Considered
AircallReasons for Choosing CallHippo
They stopped supporting outbound calls from Australia. They were great.Switched From
CallTrackingMetricsReasons for Switching to CallHippo
It seemed a bit cheaper, but its not.Response from CallHippo
Hi,
Really sorry for your experience. As we cannot see your details, (the review being anonymous), and we are not able to reach out to you to get it sorted.
If you can send us an email at [email protected] with reference to this review we will get your complain escalated internally and try correct the experience you had with us.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Feedback
It's all good. I have been using it for over a year now.
Pros
Chat support is very good. Also, it's convenient to use the platform.
Cons
Sometimes the sound quality of the call is not good but the team sorted it out and now it's good. Also, sometimes I wish credits are cheaper.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Satisfied using this app
Call hippo is a great tool to use. I highly recommend it
Pros
The support team is very responsive and they are genuine
Cons
Nothing. They provided my needs and satisfied me.
