About Confluence

Confluence is a project management solution that enables organizations to create, collaborate, organize and review project documents. The system offers both cloud-based and on-premise deployment. Confluence’s editor feature allows employees to create content such as meeting notes, product requirements and research reports. The solution enables managers to review and share feedback in documents themselves. Confluence’s knowledge management module provides users with a centralized repository to access and search relevant content according to project requirements. The system lets managers restrict access to confidential data and collaborate within closed groups. Users can publish, organize and access company information in a central location. Confluence's task management feature allows managers to delegate, monitor and track changes to tasks assigned to each employee. The task management feature updates managers with status on tasks that are completed, impending, or overdue. The software integrates with JIRA to enable project transparency.
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Confluence pricing

Confluence has a free version and does not offer a free trial. Confluence paid version starts at US$55.00/month.

Starting Price:
US$55.00/month
Free Version:
Yes
Free trial:
No

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Confluence Reviews

Feature rating

Value for Money
4.3
Functionality
4.3
Ease of Use
4.2
Customer Support
4.3
5 reviews of 3,328 View all reviews
Vinod
  • Industry: Shipbuilding
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/06/2023

Modern day Knowledge Management Repository

It has greatly improved our team's ability to create, organize, and share information effectively. The platform's features such as real-time collaboration, version control, and content organization have enhanced our productivity and streamlined our workflows. While there may be some areas for improvement, such as more advanced formatting options and task management capabilities, the user-friendly interface and intuitive design have made it relatively easy to navigate and use. Additionally, the availability of integrations and Atlassian's support resources have helped us integrate Confluence with our existing business processes, further enhancing its value. Overall, Confluence has been an essential tool in facilitating knowledge sharing and enhancing collaboration within our organization.

Pros

Confluence is a powerful collaboration tool that offers several impactful features. Its most impactful features include the ability to create and organize content, collaborate in real-time, and have version control for easy tracking and reverting of changes. With a user-friendly interface and intuitive design, Confluence is generally considered easy to use, allowing users to navigate, create, and edit content seamlessly. As for integration with existing business processes, Confluence provides various integrations and APIs that make integration with other tools and systems relatively straightforward. It offers flexible options for customizations, allowing businesses to tailor the tool to their specific needs and workflows, thus facilitating a smooth integration process with existing business processes.

Cons

As an end user of Confluence, I find the tool to be quite robust for collaboration, but there are a few features that I feel could be improved or added. For instance, I would appreciate more advanced formatting options, better task management capabilities, and improved visualization options for data. Additionally, I must admit that certain aspects of the product, such as complex permissions settings and the learning curve associated with advanced features, can be difficult to use initially. When it comes to integrating Confluence with our existing business processes, the level of difficulty can vary based on the complexity of our processes and the specific integrations required. In some cases, it has been challenging and has required additional configuration or development efforts, but Atlassian does provide resources, documentation, and support to help facilitate the integration process.

Alternatives Considered

Oracle Primavera Cloud and Asana

Reasons for Choosing Confluence

Less features in Workday

Reasons for Switching to Confluence

Those are planning tool but confluence come with JIRA tool as KM application.
Geraldine
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 10/02/2024

The go-to documentation & knowledge sharing platform

Pros

A lot of flexibility when it comes to structuring documentation, sharing options, organization and formatting. Great integrations with other plugins (example: Jira obviously, Bitbucket obviously, but also G-suite, Miro, and more). Templating system makes SOP implementation more efficient. Page-level permission control over who can see and edit the pages is very useful for admin documentation and people management documentation.

Cons

Like all Atlassian products, it's going to cost you an arm and a leg - especially if you want the nice extra features. For around 150 users, it can run you up to $3k/month, without the add-ons. Also, have to say, I'm not a big fan of the pdf exports, the formatting can be really off from the original page.

Verified Reviewer
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
2
Features
2
Ease of Use
2
Customer Support
3

2
Reviewed on 09/02/2024

Confluence R

Pros

It's logo, color scheme and mood board that it chooses

Cons

I didn't like the graphics as they were a bit outdated

Shayla
  • Industry: Internet
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 20/11/2023

We have found a perfect collaboration center in confluence

My time spent with Confluence has been nothing short of revolutionary for our company's approach to knowledge management. Its robust capabilities and collaborative nature have made it an indispensable component of our routine.

Pros

Confluence excels as a hub for information dissemination because of its function. The ability to link papers and construct interlinked pages allows for extensive communication. Macros improve both the look and the functionality of your material.

Cons

However, it can be difficult, especially for larger teams, due to the lack of integrated version control. Keeping track of document updates demands further care.

Gregory
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/01/2024

A fanstastic product

Pros

This is my favourite product from the Atlassian suite. I would choose it again and again, over any similar product. I have used some products which have a slight edge in some areas like text editing and document discovery but Confluence is such a strong all-rounder that it's hard to justify switching away from it.

Cons

There are two flaws with Atlassian products in my view, and both of them come down to usage. It's very easy for a lot of junk to be created in Confluence and it's not that easy to clean up. The other is installing lots of fancy plugins and extensions, which can easily slow down the system. Choose wisely and be prepared to remove plugins that cause problems. Confluence itself though, I have no complaints about.

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