Kareo Clinical

Pros

The reporting ability and the ease of being able to explain a balance to a patient. Scheduling a patient on the right day/time is important and being able to time block and customize for 5 Drs has been beneficial.

Customer Service reps are always there when we need them to walk us through an issue, which isn't what we always experience.

Cons

Updates can be tricky. If we had notice of exactly what pieces were being updated, it would help out quite a bit. However, updates aren't that frequent and usually its for the better.

Pros

This EHR is essentially a glorified text editor with billing functions. This gave it the ability to adapt through templates and macros to a wide variety of documentation scenarios, not pidgeon-holed into a specific speciality.

Cons

Billing was not fully integrated into the EHR, meaning that the billing needed to be entered separately from the charting in a separate program that didn't carry over more than demographic information from the charting portion.

Alternatives Considered

Reasons for Switching to Kareo Clinical

Pros

Ability to verify insurance, telehealth, and ability to color code calendar with appt type

Cons

One year contract with problems with billing, interface, inability to taylor to my needs, very time consuming (even dx on one pages does not transfer to billing, have to go back or forward numerous pages to see birthday, or to bill) -most horrible EMR workability I have every seen.

Pros

The electronic medical records and scheduling is what I like best about Kareo

Cons

When it stops working and delays my work

Alternatives Considered

Reasons for Switching to Kareo Clinical

Pros

Very easy transition to this software. User friendly.

Cons

Would like to customize super bill more

Need capability to have multiple participants in telemed visits And to resend link as needed.

Alternatives Considered

Reasons for Choosing Kareo Clinical

Switched From

Reasons for Switching to Kareo Clinical