About Sortly

Sortly Pro is a cloud-based inventory management solution that caters to small and midsize businesses across various industries. Key features include activity tracking, location tracking, inventory management, barcoding and audit trails. Sortly Pro enables users to add notes or tags to items, which helps them to search and track items by quantity, price or product information. Users can highlight photos to pinpoint a specific object and back up their data and resources. The solution also allows users to print customizable QR labels for items and scan UPC, ISBN and EAN barcodes to search for specific items. Additionally, users can send reminders for loaned items, return dates or warranty expirations and import CSV files. Mobile applications for iOS and Android devices are available. Services are offered on a monthly subscription basis that includes support via phone and email.
Sortly Software - Sortly Pro multiple items
Sortly Software - Sortly Pro add item
Sortly Software - Sortly Pro mobile inventory tracking
Sortly video
Sortly Software - Sortly Pro multiple items - thumbnail
Sortly Software - Sortly Pro add item - thumbnail
Sortly Software - Sortly Pro mobile inventory tracking - thumbnail

Sortly pricing

Sortly has a free version and offers a free trial. Sortly paid version starts at US$39.00/month.

Starting Price:
US$39.00/month See pricing details
Free Version:
Yes
Free trial:
Yes

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Sortly Reviews

Feature rating

Value for Money
4.1
Functionality
4.1
Ease of Use
4.4
Customer Support
4.2
5 reviews of 81 View all reviews
James
  • Industry: Farming
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
0

5
Reviewed on 18/01/2019

An excellent and simple app to manage inventory.

Overall, I'm extremely happy with the software. Its created efficiency within my business and has saved me a lot of money on part runs for items that we already had in inventory. I would highly recommend this software.

Pros

What I like most about the app is how simple it is to use and categorize product. As a small business owner, I was having a tough time trying to find an inventory program that fit out business needs. Once I found Sortly Pro, it streamlined our business and created efficiencies company wide.

Cons

The only negative I have experienced is with the lack of instant notifications. I wish it notified the administrator or owner when specific items are pulled from inventory. A suggestion would be to include this as an option when entering inventory into the system.

Ali
  • Industry: Design
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 19/01/2019

Great platform, but still needs work

I am a home stager and after trying several other inventory platforms, Sortly Pro was my favorite. I am frustrated with some basic features that it lacks, but overall, it does what I need.

Pros

I love that it is simple, user-friendly, and very ascetically easy to use.

Cons

There have been several simple updates that I have requested to customer service. I think for a program specifically designed to track inventory, specifically inventory that moves from location to location or customer to customer, then all inventory should have a 'home' or 'original destination' file so that when it is done at a location or customer then you simply click 'home' and them item goes back to it's original file. For example, I have upwards of 20-30 items that go to a client at one time. When they get returned to my inventory, I have to manually send them back to their original folder one by one. Yes, I can do bulk move, but I have nearly 100 'original destination' folders because all my inventory is categorized in folders. So I have to move the sofas to the 'sofas' folder and the lamps to the 'lamps' folder etc. I would like to be able to 'bulk select' and 'move to home folder'. Also, the option to drag items from one folder to the menu on the left would also help expedite daily actions.

Brianna
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
1
Ease of Use
3
Customer Support
1

1
Reviewed on 10/08/2021

Absolutely no customer service

Pros

Pictures. Would be relatively easy to use with Pugh all the glitches

Cons

Have had nothing but problems with this program. It is very simple programming errors that they seem not to care about or address at all. Every time we have had issues, we try to call, but there is no number they just make you email. However I receive a response saying they will get back to us and then never respond from there. We are basically just communicating with a computer system with no human interaction.

Problems we have: (1) website doesn’t communicate with app and is severely delayed. (2) Items don’t update when you edit them. For instance, I change a quantity on an item, press save, and it doesn’t update. Have to do that about ten times or more for it to register. Causes major problems. (3) when you move like items back into a folder, they don’t merge. So if you have 2 of the same item, move one over to a stage, and then move it back, it duplicates the item instead of merging back with the original.

OVERALL LOTS OF PROBLEM AND ABSOLUTELY NO HELP ON BEHALF OF SORTLY. IF YOU ARE LOOKING FOR A BASIC INVENTORY SYSTEM WITH LOTS OF GLITCHES, THIS IS FOR YOU!

José Miguel
  • Industry: Import & Export
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 08/02/2022

A nice solution for inventory management without the typical problems

One of our problems with our E-commerce stores was handling inventory management in a single and straightforward app. Although we test many other solutions, and all have the same problem, the number of extra features complicates the central part we need. However, after giving it a try to Sortly, subscribing to an annual plan was an obvious decision. The components for online inventory management (including the mobile app) were ideal for us. Until now the experience is excellent, and for sure we stay with the service for more years.

Pros

Folder and subfolders creation
Barcode search and scanner.
Code and label creation.
Easy to use.

Cons

Lack of user interface languages. It would be nice if they added more languages to the preferences.

Dallas
  • Industry: Consumer Electronics
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 05/06/2018

Sortly Pro has been a great tool in transitioning from the old spreadsheet into the 21st...

The ability to track inventory on the go, efficiently.

Pros

The ability to create custom fields and specify the metadata for said field. Quick to add/move/remove/edit items with quick actions. The tagging system is an efficient way to group products. You can easily track quantities and move and adjust as needed on the fly with simply an app on your phone. You get the intricacy of a spreadsheet with the user interface of an app. If you can add/edit/remove items on a social media profile, then you are savvy enough to create a basic inventory system in this platform.

Cons

With any startup, you're going to have growing pains. They are still perfecting the system. The silver lining is in their response to customer feedback. I don't know if I would call this a con, but
there is definitely something of a learning curve. For instance, to create a detailed, intricate inventory system, properly, is going to take some trial and error. There are features and ways to manipulate the app that aren't necessarily apparent. For instance, understanding it's best to keep 'Folders' to a minimum and instead use the tagging system to identify and classify items. We have our own struggles with managing inventory, but once you get a baseline established, in a normal inventory environment, maintenance shouldn't be too labor intensive.

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