Sprout

Pros

Sprout is intuitive and easy to use, that is important for me and for the other people who use it in the work team, it is very easy to track each activity that is carried out, it is also interesting to see the activity and follow what they do the other people. It is a good help in my work, it is easy to use from the computer or from the mobile application so I can always be using Sprout efficiently and easily from wherever I am.

Cons

Certainly although it does not represent major problems, sometimes the mobile application presents some errors but nothing to worry about since they always solve the problems, customer service should implement other languages to be able to solve and answer our questions. However it is an application and website Very interesting and good that I am always using it every day.

Pros

We have always valued the feedback we receive from our customers, but we’ve never had a solid method of gathering and analyzing that information. Sprout helped us on that front and in turn we felt a better connection to our customers.

Cons

I wish there was the ability to offer greater customization or integration with some of our legacy databases.

Alternatives Considered

Reasons for Switching to Sprout

Pros

- It's easy to track your steps
- It's easy to hook it up to your fitness gadget easily
- The list of possible activities is quite long

Cons

- Putting in my activities is always a chore. I have a pretty consistent schedule so I find it extremely aggravating to have to put the same things in with the same values every day. It does have the ability to remember 3 - 4 of your activities from your previous day, but I wish I could basically copy/paste my days with some minor editing. This is by far my biggest gripe and is big enough of an issue that it sways my review considerably.

Pros

I love being able to track my status/ progress from the app on my phone. It's so easy to use and if i miss a day then i can always go back to it using the ease of the calendar feature.

Cons

There is nothing that I don't like about this app.

Pros

I liked Sprout when I used it at my old marketing agency. It made scheduling social posts for 10 different companies incredibly easy. I liked that I could schedule all the posts and make changes without having to sign in and out of multiple accounts. It was also nice to be able to download the analytics in an easy-to-read Excel sheet so that I could forward the data to my clients.

Cons

If my boss logged into the account while I was using it, it would kick me out. That made for some frustrating situations, but that may have been more of an issue on our end than with the software itself.