About 7shifts

Have more time to focus on your customers by freeing up manager’s precious time with 7shifts. Powerful, customizable restaurant scheduling software allows restaurants of all sizes to simplify their team management. Start for free today! Here’s how your restaurant can benefit from 7shifts: - Cut time spent scheduling by 80% and get, an average of 5 hours back in your week with 7shifts’ intuitive drag-and-drop schedule builder. - Reduce calls and texts by 70% with built-in communication tools like chat and Announcements. Integrate your scheduling to your POS and payroll systems to unlock efficiencies that can save 3% on labour costs with our Optimal Labour tool. - Lower employee turnover by 13% with engagement statistics for each location, plus a leaderboard to highlight the most and least engaged employees. - Drive efficiency by tagging employees to specific tasks to increase completion by 135%. - Stay compliant everywhere with compliance features for California, Oregon, Seattle, New York, and more. Collect, divide and distribute tips to FOH and BOH staff easily and efficiently with the Tip Pooling feature. Save 8 hours of admin time and integrate your POS and Payroll systems. - Stay up to date and informed about maintenance or incidents with the Manager Log Book feature. - Take 7shifts ‘to-go’ with free mobile apps for managers and employees to manage availability and time-off requests, chat with your team, track restaurant performance, and more. Trusted by over 700,000+ restaurant professionals, 7shifts can be found in restaurants of all sizes—from mom-and-pop shops to national chains like Bareburger, Highway 55, and Five Guys.
7shifts Software - Create better informed, adaptable schedules
7shifts Software - Make data-informed decisions to cut labor costs
7shifts Software - Integrate 7shifts to your existing payroll and POS systems
7shifts Software - FOH and BOH scheduling across multiple locations
7shifts Software - Highlight high achievers and pin-point coaching opportunities
7shifts Software - Collect, divide and distribute tips easily
7shifts video
7shifts Software - Create better informed, adaptable schedules - thumbnail
7shifts Software - Make data-informed decisions to cut labor costs - thumbnail
7shifts Software - Integrate 7shifts to your existing payroll and POS systems - thumbnail
7shifts Software - FOH and BOH scheduling across multiple locations - thumbnail
7shifts Software - Highlight high achievers and pin-point coaching opportunities - thumbnail

7shifts pricing

7shifts has a free version and offers a free trial. 7shifts paid version starts at US$34.99/month.

Starting Price:
US$34.99/month
Free Version:
Yes
Free trial:
Yes

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7shifts Reviews

Feature rating

Value for Money
4.7
Functionality
4.6
Ease of Use
4.7
Customer Support
4.7
5 reviews of 889 View all reviews
Leandro
  • Industry: Food & Beverages
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/11/2020

7 Shifts for restaurant schedule Management

My managers and employees love it.

Pros

It is easy to use and anybody with a phone can have easy access to their schedule, send messages using it, and letting anybody know about changes. It is a very practical and professional tool for the schedules that we use in our Restaurant. We have the scheduling available on our P/R processor, but we prefer to pay for this service as it is more agile and practical than our P/R company.

Cons

To be honest, I do not have any complaints, but we only use the scheduling module as we have other systems.

Response from 7shifts

Thanks for the review Leandro! It's great to hear that even though you have the option, you see so much value in 7shifts that it goes above and beyond what is offered to you in your payroll provide. Know that we will always be looking to increase the value of our services for folks like yourself. Cheers!

Replied 06/11/2020
Tracy
  • Industry: Food & Beverages
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/08/2021

Great for small business with lots of moving parts!

It pays for itself in employee management. Time off, scheduling, basic HR tasks (address, phone #, hire date, etc.) are great things to utilize.

Pros

I absolutely adore 7Shifts. To start off with a HUGE bonus, they have a free app for employees, so that already helps get this software in the pockets of those you're reaching. I only have 10 employees, but they are all being pulled in different directions/departments, so we're able to keep up with time off requests, coordinate with other managers and see what shifts covered where all in one place. It's incredibly easy to use once you get used to it!

Cons

I don't like that you can't post events for certain departments. Ex: the taproom has trivia on Wednesday. The Brewery has a brew day, cleaning, etc. scheduled and there's not a brewery specific place to post.

This is small, but something that would help. I would also LOVE an end of day logbook feature.

Alternatives Considered

When I Work, HotSchedules and Hubstaff

Reasons for Choosing 7shifts

We were using a spreadsheet and it was getting impossible to keep up with the schedule. I went from a basic spread sheet, taking about an hour to schedule 8 employees to now 20 minutes tops across 3 departments.

Switched From

Microsoft Excel

Reasons for Switching to 7shifts

Price, ease of use, had features I needed.

Response from 7shifts

Thanks for the detailed review Tracy! We love your feedback and am happy to hear that 7shifts has provided so much value to your business.

Replied 07/09/2021
Danielle
  • Industry: Nonprofit Organization Management
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/11/2022

7Shifts simplified scheduling, switching shifts, and communication

I was able to ensure that in the event I would need pick up a shift for more hours, or have someone else cover a shift for me, I could do that quickly and efficiently with the software.

Pros

The ability to have a clear view of shifts for the week, as well as who I was scheduled to work with. I was also able to find co-workers contact info in case something came up and I needed to switch shifts. Very helpful.

Cons

Not sure if anything was missing. We used a different software for payroll and time tracking, but even in 7 shifts I was able to see quickly the number of hours I was collectively scheduled for the upcoming week.

Aliya
  • Industry: Food & Beverages
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/08/2022

I absolutely love 7shifts!

Never had a single issue! Easy to use, navigate, trouble shoot, and I would recommend it to a friend!

Pros

7shifts is easy to navigate for all, easily accessible,
And free of charge in the App Store. This app made it easy to stay organized and worked quickly to do so.

Cons

I love absolutely everything about 7shifts!

Response from 7shifts

You love to hear it. Thanks so much for the kind words Aliya :)

Replied 08/08/2022
Verified Reviewer
  • Industry: Food & Beverages
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 31/08/2021

Best scheduling / timesheet app to date!

Support has been amazingly helpful and all around compassionate. Makes us happy to feel like we're a part of a community where our concerns are heard.

Pros

Responsiveness. Ease of use. Employees not complaining for once!

Cons

With scheduling, we have staff that want to have the same recurring shift week to week. This changes often so having a template for a time period versus just a person is proving difficult. Staff keep saying "but I thought that was my shift every week?" What's happening is, they offered their shift to someone else so when we copy the prior week to a new week, the wrong employee gets assigned the shift. This is getting hard to manage.

Need the ability to print out day schedules the same way weekly ones look. We print our schedules out daily and assign breaks from them plus we leave notes about the day. Currently the only option to print a day view is in list mode and that does not show you visually where holes in scheduling are. We did find a way around it by printing the day view from the manager dashboard but that prints out the website not just the schedule.

We close out pay periods but they are still just sitting there as open, so that's confusing.

I wish we could name our group chats and create multiple versions with the same people. We like having group chats around topics to keep messages separate and easy to reference.

Response from 7shifts

Thanks for the super detailed review. Please feel free to share this directly with our team at [email protected] so we can work with you to make these suggested improvements!

Replied 07/09/2021

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