About 7shifts

7shifts empowers restaurants of all sizes to trim labor costs, retain staff, and stay labor compliant with robust employee scheduling, communication, labor compliance, and engagement tools. 7shifts is designed to simplify labor management, one shift at a time. Here’s how your restaurant can benefit from 7shifts: - Save 80% of your time spent scheduling and get 5 hours back in your week with 7shifts’ intuitive drag-and-drop schedule builder - Cut staff calls and texts by 70% with built-in communication tools like chat and Announcements – Create easy, customizable shift tasks to improve team accountability and get notified when tasks are completed - Trim labor costs by 3% by integrating your POS to sync sales and labor data and build more efficient schedules - Reduce employee turnover with proactive employee engagement statistics for each location, plus a leaderboard to highlight most- and least-engaged employees - Stay labor compliant everywhere with compliance features for California, Oregon, Seattle, New York, and more - Take 7shifts ‘to-go’ with free mobile apps for managers and employees to manage availability and time-off requests, chat with your team, track restaurant performance, and more Trusted by over 500,000 restaurant professionals, 7shifts can be found in restaurants of all sizes—from mom-and-pop shops to national chains like Bareburger, Highway 55, and Five Guys.
7shifts Software - Build perfect schedules in just a few clicks
7shifts Software - Take control of your labor costs
7shifts Software - Keep your restaurant team in sync
7shifts Software - We integrate with the restaurant systems you rely on.
7shifts Software - Manage time & attendance and reduce compliance risks
7shifts Software - Be in compliance with labor standards
7shifts video
7shifts Software - Build perfect schedules in just a few clicks - thumbnail
7shifts Software - Take control of your labor costs - thumbnail
7shifts Software - Keep your restaurant team in sync - thumbnail
7shifts Software - We integrate with the restaurant systems you rely on. - thumbnail
7shifts Software - Manage time & attendance and reduce compliance risks - thumbnail

7shifts pricing

7shifts has a free version and offers a free trial. 7shifts paid version starts at US$17.99/month.

Starting Price:
US$17.99/month
Pricing Details:
14-day free trial, no credit card required. Comp: free for up to 10 employees and 1 location max. Appetizer: from $17.99/month/location (billed annually) or $19.99/month/location (billed monthly) - for up to 20 employees! Entrée: from $39.99/month/location (billed annually) or $43.99/month/location (billed monthly) - for up to 30 employees! The Works: from $69.99/month/location (billed annually) or $76.99/month/location (billed monthly) - for unlimited employees! Gourmet: contact 7shifts for a custom pricing quote for enterprise restaurants and chains. 7shifts also offers volume discounts for franchises, restaurant groups and chains.
Free Version:
Yes
Free trial:
Yes

Alternatives to 7shifts

HotSchedules

HotSchedules is an online restaurant management platform that delivers scheduling, workforce, talent and inventory...

When I Work

When I Work is a cloud-based employee scheduling solution that helps organizations track time and attendance, create...

Homebase

Homebase is a cloud-based time tracking and scheduling solution that helps human resources personnel organize and...

Schedulefly

Schedulefly is cloud-based scheduling software designed for the hospitality sector, especially for restaurants. It...

WhenToWork

WhenToWork is an online employee scheduling solution that can be securely accessed from any location using a desktop or...

ADP Workforce Now

ADP Workforce Solution is suited for businesses with more than 50 employees looking to streamline HR processes. ADP...

7shifts Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 870 View all reviews
Leandro U.
  • Industry: Food & Beverages
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/11/2020

7 Shifts for restaurant schedule Management

My managers and employees love it.

Pros

It is easy to use and anybody with a phone can have easy access to their schedule, send messages using it, and letting anybody know about changes. It is a very practical and professional tool for the schedules that we use in our Restaurant. We have the scheduling available on our P/R processor, but we prefer to pay for this service as it is more agile and practical than our P/R company.

Cons

To be honest, I do not have any complaints, but we only use the scheduling module as we have other systems.

Response from 7shifts

Thanks for the review Leandro! It's great to hear that even though you have the option, you see so much value in 7shifts that it goes above and beyond what is offered to you in your payroll provide. Know that we will always be looking to increase the value of our services for folks like yourself. Cheers!

Replied 06/11/2020
Tracy B.
  • Industry: Food & Beverages
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/08/2021

Great for small business with lots of moving parts!

It pays for itself in employee management. Time off, scheduling, basic HR tasks (address, phone #, hire date, etc.) are great things to utilize.

Pros

I absolutely adore 7Shifts. To start off with a HUGE bonus, they have a free app for employees, so that already helps get this software in the pockets of those you're reaching. I only have 10 employees, but they are all being pulled in different directions/departments, so we're able to keep up with time off requests, coordinate with other managers and see what shifts covered where all in one place. It's incredibly easy to use once you get used to it!

Cons

I don't like that you can't post events for certain departments. Ex: the taproom has trivia on Wednesday. The Brewery has a brew day, cleaning, etc. scheduled and there's not a brewery specific place to post.

This is small, but something that would help. I would also LOVE an end of day logbook feature.

Alternatives Considered

Hubstaff, HotSchedules and When I Work

Reasons for Choosing 7shifts

We were using a spreadsheet and it was getting impossible to keep up with the schedule. I went from a basic spread sheet, taking about an hour to schedule 8 employees to now 20 minutes tops across 3 departments.

Switched From

Microsoft Excel

Reasons for Switching to 7shifts

Price, ease of use, had features I needed.

Response from 7shifts

Thanks for the detailed review Tracy! We love your feedback and am happy to hear that 7shifts has provided so much value to your business.

Replied 07/09/2021
Jessica G.
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/12/2021

Review

I have never had any problems with 7Shifts. Again, it is very user friendly.

Pros

It is extremely user friendly. I love that I can always update my schedule/time off on the go.

Cons

I find everything seems to be great. No complaints at this point in time.

Response from 7shifts

Thanks so much for the review Jessica!

Replied 08/12/2021
Susie R.
  • Industry: Food & Beverages
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
2

3
Reviewed on 16/04/2020

It’s Okay

Pros

When choosing the highest cost package, you will have access to the most basic necessary functions. They do not charge base level employees to use the app

Cons

Some functions change without first being informed (although they state that they always inform prior to a change). Their beta testing due diligence leaves something to be desired. If they are unable to duplicate an error even if you can prove it exists, they refuse to fix it saying they are incapable of doing so.

They make their customers pay for basic functions through the most costly package

I used to use 7ahifts for over 4 years. I was looking at using them again for a different restaurant. However, the salesperson I encountered was a typical salesperson and never talked to me like they cared about the company Where I’m currently employed. Instead I was told stats about how I wouldn’t find a program cheaper, that they weren’t gouging those who wanted the basic functions I pointed at, and multiple other aspects in which I was wrong. When I pointed that out, he proceeded to raise his voice at me, chuckled and attempted to carry on

I hung up on him at that point of the conversation

I would have never signed a contract with this individual. Hopefully other sales reps actually care about potential customers

Response from 7shifts

Hi Susie,

Thanks so much for your comment. We really appreciate your candid feedback so we can make the 7shifts experience better for all users, and we're sorry to hear your experience was less than ideal.

As a product that is growing and evolving every day, our pricing has changed a lot since you would have first started using 7shifts 4 years ago, but we would like to see what we can do to make 7shifts work for the restaurant you are currently working in. Please drop us a line at [email protected] and we will see what we can do to offer a solution the meets the needs of your business.

In regards to your interactions with a member of our team, I have flagged this to our management team to ensure that we provide everyone the same high level of service that we ourselves would expect.

We apologize if your experience was less than ideal and really take that to heart. We hope that in the future we can earn back the trust you have placed in our business.

Replied 22/04/2020
Nathalie P.
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
0

5
Reviewed on 25/09/2021

Amazingly easy and professional platform for Managers and Employees

Really happy and it makes working as a manager easier and also really clear for the employees when you’re working or have been accepted time off etc.

Pros

Really easy to use, makes scheduling fast. We don’t have to deal with swap shifts and employees are only able to do it through 7shifts. Time clocking makes it easy for both parts to keep track of hours and make sure it’s rightful.

Cons

As I mentioned before: show which employees who have seen the schedule. Sometimes when making schedules on an iPad it is doubling the shift or not possible to move the shifts.

Response from 7shifts

Thanks for the review Nathalie!

Replied 30/09/2021

Related categories