About 7shifts
7shifts pricing
7shifts has a free version and offers a free trial. 7shifts paid version starts at US$34.99/month.
Alternatives to 7shifts
7shifts Reviews
Feature rating
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Helpful and Easy to Use
Overall, it's easy and convenient to use and cheaper than some of the similar apps.
Pros
You can work from the website or from the app which is convenient if you're bouncing between locations. On the website, I can preset shift times for faster scheduling. You can set multiple roles which is beneficial for staff that do multiple things. You can assign an hourly to each role as well, so you can see an approximation of your labor for the week.
Cons
Unfortunately, the preset shift times do not translate over to the app so you do have to manually do it which takes a little more time. Although I have my preference set to get push notifications for almost all the app features, they don't always come through.
Alternatives Considered
HotSchedulesReasons for Switching to 7shifts
7shifts was less expensive and much easier to use plus it integrated with our point of sale system.Response from 7shifts
Thanks for the review Jayelynn! We appreciate your feedback and love hearing that 7shifts can help you keep your schedules straight from anywhere. I've passed along your request regarding preset shifts on the app to our mobile development team for further consideration. Thank you!
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Still learning the ropes, but seems decent
Pros
We're interested in this app for the optimal labor scheduling feature. Unfortunately, we haven't yet used it long enough for this feature to work for us. Being able to manually add projected sales to the schedule to see the estimated labor % as you prepare the schedule is helpful. The reports seem easy to read. The helpdesk has been responsive so far.
Cons
The cost of the second highest tier plan is the same as the highest tier plan on our previous software. I don't know if this is a good value yet since we haven't been using it long enough to access all the features we need. I'm hoping the longer we use it, the better it will get. So far, myself and my team are still struggling to understand and find everything we need.
Alternatives Considered
DeputyReasons for Choosing 7shifts
We want to access the optimal labor feature in 7shifts. 7shifts seems more geared towards QSR than Homebase.Switched From
HomebaseReasons for Switching to 7shifts
Deputy charges per employee.Response from 7shifts
Thanks for the review Allison! We are confident that our optimal labor tool is going to be a game-changer for your restaurant and our team is here to support your.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used for 1+ year
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Review Source
7Shifts and More?
The team loved 7shifts since it was so user friendly and easy to access from PC or mobile. Unfortunately, forecasting is obviously a big issue when it comes to scheduling so we moved on.
Pros
I liked the messaging platform it had for teams. I enjoyed the ease of seeing team member roles. I liked the ease of seeing the daily line up of teams in different departments. I enjoyed being able to flag attendance within the app and reports generated from that.
Cons
I did not like third party app integrations that users would be automatically opted into. Forecasting was a bit clunky also unfortunately.
Alternatives Considered
HotSchedulesReasons for Switching to 7shifts
We didnt. We went with HotSchedules.Response from 7shifts
Hi there, thanks for the review. We appreciate your feedback and really appreciate you sharing with us what you liked, and what you did not like about 7shifts.
In regards to sales/labor forecasting, this is something we are always looking to improve so we appreciate your candor. We strive to provide all of our customers with at least 95% accuracy in forecasting, so if this was something we have not lived up to we want to make it right and work with you to improve your experience. Please reach out to our team any time and we would be happy to help!
On that note, we just released our new Optimal Labor tool which provides hourly sales forecasts which are even more intuitive and transparent. The goal here is to provide managers and operators a visual representation of their labor needs to help them more easily hit their targets with solid forecasts: https://support.7shifts.com/article/310-optimal-labor-tool
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
7 shifts a breath of fresh air
Awesome a great time management tool
Pros
Slows of writing an accurate schedule and the fact that it integrates with toast POS
Cons
No negatives at this time, if I could see front of the house labor broken out from the back of the house labor so I can monitor the numbers individually would be most important
Alternatives Considered
SlingReasons for Choosing 7shifts
Ease and pricingReasons for Switching to 7shifts
Functions- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Communication is key
Excellent, bright people on the calls and chats.
Pros
EVERYTHING! I like the fact that I can communicate through the application, rather than add or share personal contact info. Other features I use daily are: Scheduling, Labor costs, Tip Pooling, Incident reporting, Task Management and even the weather feature is handy.
Cons
The only problem I am having is with data merge into payroll software. It's a formatting issue which I am confident can be solved. The data transfers, but not to the correct columns in my payroll - I know it will be fixed soon - because my tech support team is working on it with me!
