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About ClockShark
ClockShark is a cloud-based time tracking system that helps businesses in the construction and field service industries to manage their mobile workforces. Features include time and attendance tracking, employee scheduling, emailed alerts, kiosk time clock and more.
ClockShark offers mobile applications for iOS and Android devices that allow field workers to keep track of their schedules, clock in and out and attach photos and files for specific jobs directly to timesheets. Managers can also monitor their employees' locations and get real-time status updates of a particular job.
Additionally, ClockShark features job costing functionalities and also helps users to maintain and manage audit logs and timesheet edits. It supports integration with various payroll and accounting systems such as Sage, ADP, Xero and QuickBooks.
Services offered on a monthly subscription basis. Support is available via phone and online FAQs.
ClockShark pricing
ClockShark does not have a free version but does offer a free trial. ClockShark paid version starts at US$40.00/month.
Starting Price:
US$40.00/month
Free Version:
No
Free trial:
Yes
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ClockShark Reviews
Feature rating
5 reviews of 1,899
View all reviews
Destyny
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 28/10/2021
We love ClockShark
I love ClockShark. We actually had ClockShark in 2019 and left for ADP in 2020… then came back 3 months later because nothing compares to ClockShark.
Pros
I love the customizable tasks, it allows me to run reports based upon locations. This helps us control costs
Cons
Wish it could accommodate different time zones. Use have two separate accounts since were in multiple time zones
Melinda
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 04/03/2022
I LOVE ClockShark!!!
Overall I've had a great experience from the start. I found ClockShark online when searching for a timekeeping platform and I researched several. ClockShark seemed like it had every feature I was looking for. When I reached out I was immediately called by a representative that was super sweet and informative. I loved even more that I was able to do a FREE TRIAL! I got to test it out for real, with my employees, and just as I expected we all loved it. So, I knew I had to look no further. You're guided by your own personal team member who's there by your side every step of the way that you can reach out to directly for support and they even randomly check in on you. I was able to do a screen share meeting once where they literally walked me through the site and physically showed me how to do things. It was great!
Plus, the website itself has very short, easy videos that you can watch and even have your employees watch to learn how to navigate the site. That is SO GREAT! The fact that they're short and sweet is very appealing because let's be honest, no employee wants to sit and watch a 30-minute video on how to use some new platform their boss is integrating into their daily routine.
Pros
I run a small business that is quickly growing, I handle everything myself from scheduling to payroll. It was becoming such an overwhelming job to keep track of every aspect of my business daily. ClockShark has taken such a weight off my shoulders! Not only does it have literally everything you can ever need to run a company efficiently, but it is also super user friendly!
Cons
Honestly, from using it so much I've found little things here and there that can be tweaked to make certain features even more user friendly, but for the most part, it's right on the money! I haven't come across a feature yet that I haven't liked at all.
Jeremiah
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
1
Features
4
Ease of Use
1
Customer Support
0
1
Reviewed on 16/02/2022
Good for 1 job per day work sites, user friendly
User friendly for many things especially adding new jobs to the clock, but as I mentioned before, only good for one job per day shops. And, the base cost per month is put this at a rate much higher than similar programs, especially for small shops.
Pros
Easy to add jobs to the time clock. Job roster is easy to look over with "Hours worked" and "Hours Budgeted" readily available, no having running reports to bill customers.
Cons
Cannot edit employees while they are clocked in the system. Other programs will allow me to fix errors during the day, such as clocked into the wrong job in the morning or missed clocking in when they started working. Editing during the day while the error is fresh allows me to get a head start on payroll and being sure employees are paid for the work they do and that time is billed to the proper job. Base monthly costs put this program at a higher monthly cost than similar programs.
Response from ClockShark
Hi, Jeremiah! Thanks so much for taking the time to leave a detailed review, we truly appreciate it. The ability to edit an employee's time while they are clocked in is an excellent suggestion that I would be happy to pass along to our Product Development team. If you have any other ideas on how ClockShark can be improved, please submit them here: http://ideas.clockshark.com/
As for the cost of the monthly base fee, it goes to the following:
-5-star rated customer support when you need it
-Account implementation and maintenance
-Continuing tutorials and training
-Ongoing software updates and improvements
-And Unlimited data storage
If you have any further questions or comments, we'd be happy to hear them!
Replied 18/02/2022
Ronny
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 07/07/2021
If you have anything more than 5 employees, you need ClockShark.
If you're going to ClockShark from a manual timesheet method, you don't realize how much you can truly save by going to ClockShark. Our favorite part of ClockShark is their team. They are VERY awesome to work with - You have NO idea how important they are to us not just from a technical standpoint, but from the standpoint of making our lives easier all around. They have yet to cease to amaze us in their customer service skills, down-to-earth attitudes, and technical skills. [insert Wayne and Garth bowing and saying "we're not worthy! we're not worthy"]
Pros
We've had other systems in the past. While they were great, ClockShark was the most affordable with the most features and support. Their team has never let us down. Additionally, they made the setup effortless.
Cons
The billing of ClockShark is just a little bit confusing when you're adding/removing employees from the system within a given year. It would me nice to show which users were added/removed when showing changes in billing. The use and need of an email address from each employee is limiting whereas if we needed to hire contract workers and log their hours, they would need to have an email address for logging in. This makes it difficult if you have the same person working for two companies using ClockShark.
Alternatives Considered
Zoho CRMReasons for Choosing ClockShark
Primarily looking for DCMA compliance, but also looking for a cheaper alternative to Tsheets.Reasons for Switching to ClockShark
The amount of features for the affordable costs, along with the DCMA compliance and the sales and support. It was an all-around win-win situation honestly.
Molly
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5
5
Reviewed on 07/07/2020
Great product
Overall experience has been great. Great price point, great customer service. They are always evolving and that is what keeps us here. They are willing to make adjustments based on the ever change environment and needs of their customers.
Pros
Customer service is beyond fantastic! The team really cares about the feedback and suggestions they receive and do their best to implement as much as they can. The simplicity to the user is great as we have technicians that need things to be quick and simple. Reports have come along way in the past year. They give a lot of information and you are able to customize them a bit more now. Implementation is quick and easy. Works amazingly well with QuickBooks and other similar software.
Cons
There are some changes I would make personally to fit our needs. There isn't any real cons with Clockshark honestly. It does what we need it to do and the things it doesn't are simply requests we'd like to see to fit us better as a company.
Alternatives Considered
Time Tracker, RUN Powered by ADP, Jonas Construction Software and Time Clock WizardReasons for Choosing ClockShark
TSheets was not working back then on a mobile app and it was too complicated for our technicians.Switched From
QuickBooks TimeReasons for Switching to ClockShark
We liked the fact that ClockShark would would seamlessly with QuickBooks and we did not need to change our software completely. It was also the right price point for us with the number of employees we had at the time.Response from ClockShark
Hi Molly!
Thank you for the review. So glad to hear our customer support team was able to help you in the past. That's great that your technicians can get their work completed faster with ClockShark. Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.
Replied 28/07/2020
