About Clover

Clover POS is an integrated point-of-sale (POS) system with custom hardware designed for several types of retailers. This POS system is available in both web-based and server-based deployment versions and offers countertop hardware options, a mobile POS option, contactless payments, plus more. Clover Dining is the main POS app built specifically for restaurants. With the Clover POS system, businesses can streamline payment processing, sales, and inventory management, plus more. Clover can replace outdated processes involving a cash register, paper receipt printer, label printer, barcode scanner, plus others. Payment processing supports PIN and chip card payments, credit card swipes, Apple Pay transactions, and contactless payment types. Additionally, the Clover POS program integrates with QuickBooks, includes a time clock to track clock-in and clock-out times, and manages vendor maintenance and purchase orders. Hardware components offered include the countertop Clover Station, Clover Go card reader, Clover Mini POS station, the Clover Flex mobile payment processor, plus more. Additionally, the Clover App Market offers various solutions including gift card branding, marketing promotions, detailed analytics, online store integration, plus more. With the Clover POS dashboard, businesses can visualize key data metrics in real-time. Other features include order tracking, menu editing, and data reporting.
Clover Software - Clover POS - Dashboard
Clover Software - Clover POS - Configure home screen
Clover Software - Clover POS - Track orders
Clover Software - Clover POS - Generate bill
Clover Software - Clover POS - Edit menus
Clover video
Clover Software - Clover POS - Dashboard - thumbnail
Clover Software - Clover POS - Configure home screen - thumbnail
Clover Software - Clover POS - Track orders - thumbnail
Clover Software - Clover POS - Generate bill - thumbnail
Clover Software - Clover POS - Edit menus - thumbnail

Clover pricing

Clover does not have a free version but does offer a free trial.

Pricing Details:
Clover point of sale systems arrive payments-ready, with rates starting at 2.3% + 10¢ per transaction. Contact Clover for detailed pricing information.
Free Version:
No
Free trial:
Yes

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Clover Reviews

Feature rating

Value for Money
3.6
Functionality
3.8
Ease of Use
4.1
Customer Support
3.4
5 reviews of 354 View all reviews
Jared K.
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
3
Features
5
Ease of Use
2
Customer Support
4

5
Reviewed on 16/05/2022

Clover Review

I have had ups and downs in processing and tracking payments for clients over time and the cost of using the product as well as their invoicing system takes a significant toll on report sales and tracking invoices if you have to use third party software with the systems.

Pros

I like the POS hardware compatibility with my bluetooth/phone data plans, PC/Printing equipment and also as an Inventory management since it provides a built-in scanner on the Clover Flex.

Cons

The Third Party apps are better than the built in programs and services which increase the cost to use the POS systems with Clover.

Alternatives Considered

PayPal, Square Point of Sale and Venmo
Michelle G.
  • Industry: Health, Wellness & Fitness
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 31/05/2022

Simple to set up and configure. Simple to use. Flexible reporting options. Decent Support.

Clover simplified payment processing for us with easy to use devices and flexible reporting options.

Pros

Our overall experience has been great. The Clover portal is simple to set up and devices are easy to configure. Clover devices are wireless and easy for staff to use, with good user level security and flexible reporting options. We have had no issues with the devices or the service since going live.

Cons

If there is any WiFi interferance the devices can disconnect from the internet and prevent payment processing, this is not a Clover issue though.

Verified Reviewer
  • Industry: Restaurants
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
2
Ease of Use
1
Customer Support
1

1
Reviewed on 28/05/2022

I bought clover without looking at reviews

WARNING !!
TELL ALL YOUR FREINDS OR ASSOCIATES WHO USES CLOVER !!!
Take a picture of the screen showing how much money is made for the night before the system closes. then when it does close and print , compare the picture you took and what the print out says. Do this especially on nights when its a holiday weekend, Clover knows you'll be busy and know you won't be paying attention.. Then check the transaction app on the POS , and add up how many transaction each server or cashier did and compare it to what the printout says.. When you see the discrepancies, call the FBI and ask to be added to the growing number of clients that wants to sue Clover

Pros

duh ?? it lights up , doesn't use a lot of electricity

Cons

customer service , THERE IS NO OTHER CUSTOMER SERVICE ON THIS PLANET THAT IS WORSE THAN CLOVER CUSTOMER SERVICE./ They are the worst because they have to obey what their bosses say in robbing you the client. they will put you on a long hold and then you're disconnected. If you are lucky to speak to someone, whatever they have to say will never make sense to you !! Good luck

Lawrence W.
  • Industry: Wholesale
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
1

4
Reviewed on 14/06/2022

Customer Service

Trying to get the original set up support is terrible. You will spend hours on the phone on hold, then transferred to another line to start over waiting, only to be dropped and start over. I have had this experience every time we reactivate our machines. Billing is another issue. We use these on a seasonal and reactivation is a nightmare.

Pros

Nice user friendly once up and running.

Cons

Inventory is hard to duplicate in all machines. When you download the template it has several errors when importing.

Alternatives Considered

Square Point of Sale

Reasons for Choosing Clover

Update
Phil M.
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 17/06/2022

Could be incredible, but appears to be more geared toward restaurants instead of retail

It's been okay. When something goes wrong, there can be a lot of runaround from different techs. There is a support number that we have to contact for technical issues, a different one for banking issues, and a third for issues with certain settings within the system. It would be helpful if there was one tech support contact instead of three. The main tech support doesn't usually seem to be very knowledgeable, and have to reach out to a specialist to figure out how to help most of the time.

Pros

Clover itself wouldn't be much more than a payment processing system if it wasn't for the many apps that you can add to make it work for your business. The catch is, most of the add on apps cost a monthly fee. The option to have these apps make Clover incredibly customizable to fit exactly what you need for your store. Overall, we still saved money switching to Clover from our previous company.

Cons

The software seems to be geared more toward the restaurant industry. When we got it, we did so because it was supposed to be for all retail. We likely would not have gone this route if we had known what we do now, but we have made it work for a retail setting with the help of certain apps.

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