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About Clover
Clover POS is an integrated point-of-sale (POS) system with custom hardware designed for several types of retailers. This POS system is available in both web-based and server-based deployment versions and offers countertop hardware options, a mobile POS option, contactless payments, plus more. Clover Dining is the main POS app built specifically for restaurants.
With the Clover POS system, businesses can streamline payment processing, sales, and inventory management, plus more. Clover can replace outdated processes involving a cash register, paper receipt printer, label printer, barcode scanner, plus others. Payment processing supports PIN and chip card payments, credit card swipes, Apple Pay transactions, and contactless payment types. Additionally, the Clover POS program integrates with QuickBooks, includes a time clock to track clock-in and clock-out times, and manages vendor maintenance and purchase orders.
Hardware components offered include the countertop Clover Station, Clover Go card reader, Clover Mini POS station, the Clover Flex mobile payment processor, plus more. Additionally, the Clover App Market offers various solutions including gift card branding, marketing promotions, detailed analytics, online store integration, plus more.
With the Clover POS dashboard, businesses can visualize key data metrics in real-time. Other features include order tracking, menu editing, and data reporting.
Clover pricing
Clover does not have a free version but does offer a free trial.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes
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The...
Clover Reviews
Feature rating
5 reviews of 508
View all reviews
Kirk
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
3
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 15/02/2024
ANGEL security was awesome!!!!!
over all very pleased!!!!!!! except the updating part!!! very stressful !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! every year!! like taking a major exam!! each year they ask for updates and each year it is more technical, and extreme even with some savy computer people like applying for a bar exam to be a lawyer!!
Pros
the ease to process payments and the response entering to the bank account
Cons
the high fees!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! and the updating every so many months!! keeps on changing!! very stressful!!!!!! does not always benefit clients!! like taking a Bar Exam!! or applying for a mortgage !!!!!!
Jyll
- Industry: Individual & Family Services
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Value for Money
1
Features
5
Ease of Use
5
Customer Support
1
4
Reviewed on 12/05/2024
No integrity - from 5 stars to 1 star
I joined CloverConnect in 2022 and was excited to use their services. I had a decent experience up until Jan 2024 when I was charged an annual "security fee" of $215. When I received the payment notification email (that I receive monthly when they collect their fees), I was shocked at the amount and called customer service. They informed me that there was an announcement about this upcoming fee in my November 2023 statement. I never knew I got a statement let alone how to find it in my dashboard. They told me how to find it and sure enough, in a small print paragraph, there was information about this change. I asked why I wasn't emailed about this - emailing an announcement about a change is standard procedure. No response. Despite talking to multiple agents and a manager about how, at the minimum, I should have been notified via email of this change, CloverConnect said it was my responsibility to look at my statements each month. My response is that I don't need to look at the statement when I'm receiving emails on each transaction and an email about the monthly fees taken. CloverConnect would not refund the $215. I asked for my Merchant agreement multiple times - never got one sent to me. I scoured their websites for information on this annual fee - it is not documented anywhere. I emailed Support asking for info - no response. Meanwhile, I was receiving emails from other Businesses I work with notifying me of their updated Terms, etc. I just received another one today which reminded me that I wanted to write this review! CloverConnect made a poor decision and lost a (previously) happy customer. They exhibit zero communication with their merchants, zero ability to resolve conflict, and most importantly, they lack integrity. I chose to cancel them (and lose the $215) because I cannot be in Business with a company that doesn't have integrity, doesn't communicate major decisions that affect me (their merchant), and places the blame on me for not reading my monthly statement.
Pros
Ease of set-up and use, monthly fees, and it integrated with Book Like A Boss booking software.
Cons
Support was a bit slow to respond to issues. CloverConnect does not communicate via email regarding important changes that affect the merchants. CloverConnect lacks integrity.
Dana
- Industry: Veterinary
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 15/09/2024
Great Payment Processing System
We use the clover terminals directly in office and team members who work remotely are able to process payments directly over the phone using the virtual terminals.
Pros
We're able to easily process our transactions through the terminals as well as remotely online.
Cons
The product is fantastic. The only thing I wish was that the processing terminal was the first page that opened up.
Stephanie
- Industry: Consumer Services
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1
1
Reviewed on 05/08/2024
Wouldn't suggest clover
Terrible and the customer service is not great.
Pros
I did not like anything about clover and wouldn't suggest it to anyone.
Cons
Customer service and the communication was terrible always. The machines were always loosing power and shutting off regardless of being charged. Had to get that fixed twice. They switched my business name on file and my clients thought there was fraud with their transactions. That never got resolved before leaving. They never apologized for the mistake on their end. I had to call consistently telling them I sent the cancellation form as I was getting emails everyday to cancel when I had sent it out 4 times. Finally called and admitted they received it but hadn't gotten back to me. I'm also passed my 5 year contract and they harass to pay $500 .
Reasons for Choosing Clover
Did not have a good experience with clover from the machines not working well constantly turning off despite being fully charged. Was difficult to turn back on. My user name and business name got switched somehow and I had clients wondering about fraud on their account that never got resolved before leaving. The company did not apologize for the mistake on their end. Also leaving after the 5 year term being told I need to pay 500 makes zero sense.Switched From
Square Point of SaleReasons for Switching to Clover
Because a coworker at the time has just gotten it. We have all now switched to square because of the awful service through clover.
Saemi
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Weekly for 1+ year
-
Review Source
Value for Money
1
Features
3
Ease of Use
4
Customer Support
1
4
Reviewed on 13/08/2024
not recommend it
the overall experience was marred by high fees and poor customer service. The setup was smooth initially, but the customer service was slow and unhelpful. I was not adequately informed about charges, and I had to make three calls to speak with the right agent to resolve the issue and cancel the service.
Pros
Honestly that I do not have like most about clover... I have a bad Experience ..
Cons
at least is simple and simple.. however there are better one Than this.. I would not recommend it
