About UJET






UJET pricing
UJET does not have a free version but does offer a free trial.
Alternatives to UJET
UJET Reviews
Feature rating

- Industry: Computer Software
- Company size: 51-200 Employees
- Used Daily for 1-5 months
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Review Source
The integration with UJET REST API was seamless and very easy to implement
Pros
We partnered with UJET to serve the needs of our mutual customers. As a Workforce Management provider, we integrate with dozens of CCI, CRM, and telephony providers to get real time data about call history, real time agent activities (real time adherence), and agent performance stats.
The integration with UJET was seamless and very easy to implement. We have completed the integration in a record time and were pleasantly surprised to find that UJET's REST API are well documented, flexible, and provide rich set of data. The technical support from UJET was flawless although rarely needed.
Cons
UJET is relatively new to the market place, with that said, their API are mature for a young company
- Industry: Supermarkets
- Company size: 51-200 Employees
- Used Daily for 6-12 months
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Review Source
Ujet Review
Overall, it seems to work well.
Pros
I like the options to transfer and make multiple calls.
Cons
It sometimes glitches and has to be restarted from time to time.
Alternatives Considered
RingCentral MVPReasons for Choosing UJET
It was a business decision that I had no control over.Switched From
RingCentral MVP- Industry: Information Technology & Services
- Company size: 501-1,000 Employees
- Used Daily for 1+ year
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Review Source
A simple and easy product
Overall, this product is good and simple, providing basic functions as well as data management, but that is it. If you're looking for a more sophisticated product that contains additional features, then this is not the one. If you want a simple one that can help you make and receive calls in a timely manner, then this is the product for you.
Pros
UJET is a simple phone application that can be useful and easy to use. It provides a nice UI that doesn't contain a lot of buttons that can, sometimes, complicate user interaction. I've used this product as both a call receiver and as a manager. It provides several insights that can help track call information and keep tabs of everything that is going on.
Cons
There were several times when calls would glitch out and you wouldn't know what exactly happened. Sometimes, agent's could disconnect their PCs and UJET would only recognize this as an "unknown" error but couldn't further identify what happened.
Other times, as a manager who would listen to ongoing calls, it would be a common event that calls got disconnected from my end and I couldn't listen to them for a couple of seconds; nothing major but definitely annoying.
- Industry: Consumer Services
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Totally recommended
Pros
Ujet is really easy to use, and has a lot of different options to communicate with the customer, in the same call you can send text messages, photos while on the phone.
Cons
The calls are automatically answered and only provide you 3 seconds to start talking and the recording feature glitches, so I usually have to download the audio.
- Industry: Retail
- Company size: 201-500 Employees
- Used Daily for 6-12 months
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Review Source
Great CX tech partners
The experience and support their team has offered to us is truly best-in- class. They have been extremely attentive from my first interaction, through onboarding, during any inquiries we've had. I'm really excited about the future with UJET.
Pros
UJET has been a strong partnership for Bark. They have allowed us to not only improve our internal agent experience but also put us in a better position to serve our customers. It is really exciting to be affiliated to a business that is forward thinking, and pushing improvements to offer better mobile omni experiences.
Cons
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