About The Nortridge Loan System

Nortridge is a cloud-based and on-premise loan servicing system designed for enterprise lenders. It caters to lenders in consumer finance, branch-based lenders, auto finance and government organizations. Key features include enterprise-grade security, granular configuration options, loan automation and workflow management. The solution supports pool loans, term loans and non-revolving term loans. Lenders can also customize interest rates, payment types, payment intervals and other loan payment criteria. The workflow management feature helps users manage tasks including audit control, foreclosures, originations and bankruptcy. Nortridge’s loan origination feature helps lenders manage the online loan application process. It also allows users to generate loan documents and send automatic responses for loan approvals and denials. Lenders can also set rules for loan officers, branches and other related departments to manage the online application system. Support is available via phone and an online ticketing system. Monthly subscription and perpetual licenses are available.
The Nortridge Loan System Software - Reporting
The Nortridge Loan System Software - Define information fields
The Nortridge Loan System Software - System information
The Nortridge Loan System Software - Input loan data
The Nortridge Loan System Software - Loan reporting
The Nortridge Loan System Software - Loan information
The Nortridge Loan System Software - Reporting - thumbnail
The Nortridge Loan System Software - Define information fields - thumbnail
The Nortridge Loan System Software - System information - thumbnail
The Nortridge Loan System Software - Input loan data - thumbnail
The Nortridge Loan System Software - Loan reporting - thumbnail
The Nortridge Loan System Software - Loan information - thumbnail

The Nortridge Loan System pricing

The Nortridge Loan System does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes

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The Nortridge Loan System Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4
Customer Support
4.5
5 reviews of 78 View all reviews
Jeremy S.
  • Industry: Financial Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 10/03/2020

Very powerful Loan management software

The ability for us to create our own custom platform to manage loans is great and the support has been amazing.

Pros

NLS is very customizable down to the field level. You can add scripting to many areas allowing you to create a powerful user platform to serve your needs

Cons

Upgrades can be troublesome depending on the level of customization done. It requires much testing in a development environment.

Carolyn S.
  • Industry: Financial Services
  • Company size: 501-1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
4

4
Reviewed on 10/03/2020

Review

The overall experience has been amazing! The Nortridge team has been awesome to work with, and we truly feel they are concerned about our overall needs as a company to not only maintain but grow into areas we weren’t able to in our legacy system.

Pros

The ability to customize almost everything

Cons

The limited options on branch security and reporting.

Dan B.
  • Company size: 51-200 Employees
  • Used for 2+ years
  • Review Source
Value for Money
1
Features
3
Ease of Use
3
Customer Support
1

1
Reviewed on 21/02/2019

Poor Support & Lacking of Knowledge of Their Own Product

This company attempts to make themselves look big and like they can handle big business, but when it comes to true support they cannot keep up.

Pros

Better than having no account management software. I'm sure if you are just doing automobile or home loan financing, it probably works fine.

Cons

Their User Interface is ancient and is not awful to use, but it's certainly not easy.

I would HIGHLY recommend never using NLS provided hosting. Their hosting product is on a shared environment where one clients setup can affect another clients setup.

Our software developers have found multiple bugs in their product and when we report them they either try to argue that it's not a bug or they take 6+ months to fix the bug.

- NortRidge's support of their NLS product is horrible.
* I would HIGHLY recommend never using NLS provided hosting. Their hosting product is on a shared environment where one clients setup can affect another clients setup.
* We use their report server product (which is just a replicated MSSQL database) on their hosted platform and one time they moved it to a new server without telling us and changed the database path without telling us. Our internal manager asked them multiple times if their update would require and username, password, or server changes and they kept telling him 'No'.
* They will only do software updates during standard business hours, so they have to take your business offline while they do it and you have to pray they don't cause new problems after the software updates are done. We most certainly had issues with bugs or problems after an update and they don't have a rollback process.

Joel K.
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 10/03/2020

Nortridge for Loan Servicing

Outstanding. I was able to bring up one seat when my business was small, and grow that easily and cost-effectively. The system is highly stable, well supported, and easy to integrate with and easy for collectors to use.

Pros

Ease of reporting, ease of setup and change management, outstanding loan accounting capabilities, value

Cons

Most CFOs would love to have a GL module

Jeremy F.
  • Industry: Financial Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 11/03/2020

Nortridge for Loan Servicing

We are an indirect auto lender and NLS serves all of our needs at the present time, as well as far more options than we are utilizing at the moment. We look forward to growing and future implementations with NLS.

Pros

NLS requires extensive pre-planning to migrate and onboard data. This is a time consuming and detailed process. Once running, the software is unimpeachable in it's accuracy for account management and payment processing/tracking. There is ultimate flexibility with the system, so much so that it's difficult at times to conceptualize all the available options, but levels of assistance at Nortridge from support through the consulting team do offer excellent guidance with navigation and implementation of features.

Cons

It can be difficult at times to identify the origins of problems which makes fixes hard to implement. The program itself is rarely at fault; with the flexibility offered by the platform we frequently find issues generated by user errors on our end.

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