About Really Simple Systems CRM
Really Simple Systems CRM pricing
Really Simple Systems CRM has a free version and offers a free trial. Really Simple Systems CRM paid version starts at US$14.00/month.
Alternatives to Really Simple Systems CRM
Really Simple Systems CRM Reviews
Feature rating
- Industry: Management Consulting
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Cost effective CRM for small business
We have grown our business with this CRM, and when we were starting out it gave us a lot of "bang for our bucks", the experience has been excellent.
Pros
Having an awareness of the cost of some of the well known CRM platforms e.g. salesforce, dynamics, the thing that strikes you is that the cost of these is prohibitive for an SME with @30 light CRM users. RSS is different. The bottom line is that they offer excellent value for small businesses. I would view this as their USP.
They have a responsive team and have constantly improved the CRM over the years.
Key features I like are the permissions system which lets us give bespoke access to the teams in our business with everyone given the access to the client records that they require.
The integration with Kashflow (accounting) is incredibly useful and reduces unnecesary duplication in our business processes.
The marketing module has been a significant driver for new business, and again is very cost effective.
The activity section enables us to keep good records of client contacts, as does the ability to bcc email comunications into the client record.
The layout of fields is very easy to modify to your business requirements, adding extra fields with dropdowns as required.
Document storage is straightforward with drag & drop functionality.
Cons
Nothing to complain about, happy. Maybe preferred the earlier version which let you know the last time a record was updated and by who.
Response from Really Simple Systems
Thanks for the review Chris!
FYI the new version CRM does still let you know the last time a record was updated and by who. At the top of your screen, next to the account name, there's a little clock symbol. Hover over this and the information will appear.
Regards
- Industry: Translation & Localization
- Company size: 2-10 Employees
- Used Daily for Free Trial
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Review Source
Easy to use and implement
I am currently working towards switching to Really Simple Systems CRM after a very successful trial.
Switching from my current user made me look at which functions I actually use and allowed me to streamline our requirements, which I believe will make us more efficient.
Pros
This software appealed to me instantly because it is so intuitive and adaptable. The custom fields creation was very easy to pick up.
Cons
Time will tell but at the moment it looks good.
Alternatives Considered
HubSpot CRMReasons for Choosing Really Simple Systems CRM
Too expensive and frankly lousy customer service.Switched From
Salesforce Sales CloudReasons for Switching to Really Simple Systems CRM
Much more aligned with the way i work- Industry: Civil Engineering
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
RSS Review
We are tracking opportunities and following engagement. Unfortunately, I am still having to use an excel spread sheet because I can't quite get the CRM to duplicate the spread sheet but this is a lack of skill using the system on my part and not a take on the RSS system.
Pros
Its very easy to use, quite intuitive in set up and implementation.
Cons
*After using other CRM software, the lack of ability to move opportunities between accounts when the main holder is no longer the main account. I don't think this is possible without some programming by RSS team. *Having the freedom to manipulate the set up like in Salesforce, where an internal programmer will set up exactly what I require. Do RSS's team do this?
*The display dashboard could be better, to have the ability to adjust the widgets to show what I want instead of a standardised return.
Alternatives Considered
Dynamics 365Reasons for Choosing Really Simple Systems CRM
Different companies use different products.Switched From
Dynamics 365Reasons for Switching to Really Simple Systems CRM
It wasn't my decision!- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Really Simple Systems CRM Review
Really Simple Systems CRM has solved my problem of not having an effective CRM system in place. We can now keep track of my customers and their interactions with my company with great ease. This has resulted in better customer service and a higher customer retention rate.
Pros
Really Simple Systems CRM is the most user-friendly CRM on the market. We looked at a lot of different CRMs, and Really Simple Systems CRM was the obvious choice for me because it is so easy to use. It was very easy to integrate with my existing business processes, and the most impactful features are the ones that I use every day. I highly recommend it!
Cons
Really Simple Systems CRM is really simple! The product is very easy to use and integrates well with our existing business processes. I haven't found any features that are missing or could be improved. Overall, I'm very happy with the product!
- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Exactly as the name suggsets
RSS has given us the ability to view and track our customer pipeline at a very reasonable cost. Something we haven't been able to do with our previous CRM system.
Pros
RSS was extremely easy to deploy into the business, allowing us to view and track our customer pipeline.
Cons
Some aspects of the reporting can be quite limiting, such as not being able to include contact information on an Opportunity report
