About Really Simple Systems CRM
Really Simple Systems CRM pricing
Really Simple Systems CRM has a free version and offers a free trial. Really Simple Systems CRM paid version starts at US$14.00/month.
Alternatives to Really Simple Systems CRM
Really Simple Systems CRM Reviews
Feature rating
- Industry: Management Consulting
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Cost effective CRM for small business
We have grown our business with this CRM, and when we were starting out it gave us a lot of "bang for our bucks", the experience has been excellent.
Pros
Having an awareness of the cost of some of the well known CRM platforms e.g. salesforce, dynamics, the thing that strikes you is that the cost of these is prohibitive for an SME with @30 light CRM users. RSS is different. The bottom line is that they offer excellent value for small businesses. I would view this as their USP.
They have a responsive team and have constantly improved the CRM over the years.
Key features I like are the permissions system which lets us give bespoke access to the teams in our business with everyone given the access to the client records that they require.
The integration with Kashflow (accounting) is incredibly useful and reduces unnecesary duplication in our business processes.
The marketing module has been a significant driver for new business, and again is very cost effective.
The activity section enables us to keep good records of client contacts, as does the ability to bcc email comunications into the client record.
The layout of fields is very easy to modify to your business requirements, adding extra fields with dropdowns as required.
Document storage is straightforward with drag & drop functionality.
Cons
Nothing to complain about, happy. Maybe preferred the earlier version which let you know the last time a record was updated and by who.
Response from Really Simple Systems
Thanks for the review Chris!
FYI the new version CRM does still let you know the last time a record was updated and by who. At the top of your screen, next to the account name, there's a little clock symbol. Hover over this and the information will appear.
Regards
- Industry: Financial Services
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Its a Really Simple System, it really is!!
Great!! I love it! does exactly what i need and I am only using the tip of the iceberg as far as its far reaching functionality. I couldnt manage my business without it.
Pros
I use this software everyday. I love the customisable customer data fields and search functions, which allow me to record customer information with an immediate snapshot of their current holdings, needs and contacts
Cons
I have no issues with RSS at all, I have only scratched the surface of what the product can do and need to invest some time into more of the automated services, like marketing and email campaigns etc. But with everything it is getting the time to delve into to these powerful tools!!
- Industry: Civil Engineering
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
RSS Review
We are tracking opportunities and following engagement. Unfortunately, I am still having to use an excel spread sheet because I can't quite get the CRM to duplicate the spread sheet but this is a lack of skill using the system on my part and not a take on the RSS system.
Pros
Its very easy to use, quite intuitive in set up and implementation.
Cons
*After using other CRM software, the lack of ability to move opportunities between accounts when the main holder is no longer the main account. I don't think this is possible without some programming by RSS team. *Having the freedom to manipulate the set up like in Salesforce, where an internal programmer will set up exactly what I require. Do RSS's team do this?
*The display dashboard could be better, to have the ability to adjust the widgets to show what I want instead of a standardised return.
Alternatives Considered
Dynamics 365Reasons for Choosing Really Simple Systems CRM
Different companies use different products.Switched From
Dynamics 365Reasons for Switching to Really Simple Systems CRM
It wasn't my decision!- Industry: Medical Devices
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
The Name Sums It Up
Fantastic. Easy to use and helpful support from RSS to resolve any requirements.
Pros
intuitive software that can be customised as a user level.
Cons
we do not have the resource to optimise all the functions - eg quoting from RSS.
- Industry: Financial Services
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Really Simple Systems - SIMPLES!
Fantastic Software - never had any issues with it, customer support is fantastic and I would recommend this to anyone looking for a CRM system
Pros
I use this every day, fantastic entry level customer relationship datatbase software. Allows you to manage your customers, tasks documents, emails etc etc etc - basically does everything you need it to and I have only just scratched the surface
Cons
I would like the ability to be able to multi select tasks and move them to a specified date. There may be an option to do this already, but currently I am manually moving them, which can be time consuming
Response from Really Simple Systems
Stuart, thank you for posting a review of Really Simple Systems and glad to hear it's a good fit for you.
We are just working on a new calendar view for tasks which may address what you are looking to do. This will be released in the next month or so.
You can, of course, always get in touch and tell us your feature requests and we'll do our best to address your needs.
Kind regards
