About QuickBooks Payroll







QuickBooks Payroll pricing
QuickBooks Payroll does not have a free version but does offer a free trial. QuickBooks Payroll paid version starts at US$70.00/month.
Alternatives to QuickBooks Payroll
QuickBooks Payroll Reviews
Feature rating

- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Easy to deploy payroll system for any sized organization
Easy to use, easy to set up and get going
Pros
The ease of importing hours, processing payroll (including through direct deposit), keep track of taxes, and processing annual W2s.
Cons
It was a bit more expensive than we would have liked to pay given that we are a small nonprofit.
Alternatives Considered
GustoReasons for Switching to QuickBooks Payroll
Full range of use offerings- Industry: Restaurants
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Works great! Syncs with QB.
Overall it's a strong product with all the features most people will need for their business. I used it for 2 restaurants and was very pleased with it. It's great to have all your finances in a single place.
Pros
I liked that it allowed me to keep my business finances in one place. It was easy to use and less expensive than a payroll company like ADP or paychex.
Cons
The accounts in my chart of accounts it setup would sometimes be confusing.
Alternatives Considered
Square PayrollReasons for Choosing QuickBooks Payroll
Cost and minimizes multiple softwares.Switched From
Paychex FlexReasons for Switching to QuickBooks Payroll
At the time it made sense for my business to consolidate software into a single suite.- Industry: Accounting
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Quickbooks Payroll don't be fooled
If you have a simple payroll this is not a terrible product. If you have employees in multiple states, I would not recommend.
Pros
The integration with Quickbooks online was a key factor. It is also very easy to use once the setup is complete.
Cons
The customer service is non-existent. I have a client that uses the full service payroll, and if there is an error where Quickbooks is at fault, it is impossible to ever get them to pay for the error, they will admit the responsibility, but they will not pay for the responsibility. The customer service is tiered so you never speak to a decision maker even when the error is a significant dollar amount. I had this issue in two cases. 1. Quickbooks processed a duplicate payroll costing my client $15,000+ and despite full documentation that they were responsible, they would not pay for the error. 2. I set up a new client on full service payroll with employees in the state of Nevada. QB did not support filing one of the taxes required for the state. They did not disclose this and admitted that they did not disclose at the beginning nor did they prompt the client to file the return when it came due. Quickbooks did take responsibility for the error by admitting it, but they would not take responsibility for the taxes and penalties.
Alternatives Considered
Paychex FlexReasons for Switching to QuickBooks Payroll
Price and integration with accounting software.- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Best, easiest to use and cost is comparable to many other systems
It's critical in any business to have your employees be able to depend on consistent and accurate pay. That's all they ask of their employer. I consider it my highest obligation to make sure and get this right for them.
Pros
Easy to use, flexibility of payperiods, handles tax deposits and most quarterly reports, reporting is customizable so I can do research and troubleshooting whenever needed.
Cons
So far I haven't found anything I don't like. If I ever have a stumbling block, it's answered by contacting customer service.
- Industry: Construction
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Very easy Payroll
Very simple product to use. The setup was very easy and guided .
Pros
The ease of just inputting the hours and it calculating everything else makes this a great product.
Cons
I feel that it doesn't calculate the sick mandated sick time correctly