About Rippling
What is Rippling?
Rippling is an employee management platform designed to simplify HR operations and IT management. It gives companies a single place to manage payroll, benefits, employee devices, company apps, and more.
How do you use Rippling?
Rippling users access custom HR and IT modules from a web-based core interface. Using Rippling’s app shop, the platform can be integrated with over 500 apps to automate administrative tasks.
Who uses Rippling?
Rippling is used by U.S. based businesses, with 1 to over 1,000 employees.
How much does Rippling cost?
Rippling starts at $8 per user, per month. Custom quotes are provided based on selected HR and IT management modules.
Does Rippling have an app?
Yes, Rippling’s mobile app (for iOS and Android) allows employees to view pay stubs, manage time-off requests, securely log in to apps, and more.
Rippling pricing
Rippling does not have a free version but does offer a free trial. Rippling paid version starts at US$8.00/month.
Alternatives to Rippling
Rippling Reviews
Feature rating
- Industry: Information Technology & Services
- Company size: 51-200 Employees
- Used Daily for 6-12 months
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Review Source
Rippling is fantastic! Best software product I’ve used in years
Fantastic. Everything from the implementation to our daily use, this has been one of the best product purchases I’ve ever made. Plus, my boss ([SENSITIVE CONTENT HIDDEN]
) absolutely loves Rippling and has even talked about it at our board meeting! Good stuff all around and I have recommended it to at least a dozen colleagues in my local market.
Pros
The automations, integrations, and ease of use are second to none. Important tasks (i.e. onboarding a new employee) used to take me an hour and a half to complete with our prior vendor (due to disconnected workflows, confusing product layout, etc) and it now takes me less than 10 min with Rippling. Transformational.
Cons
The only con i can point to is not being able to just call into a customer support number for important issues (to speak to a live person), but the support email is monitored regularly, so it definitely makes up for any negatives. They also recently instituted a Pod system to support issues and it has been a great experience. It also appears they have recently hired account managers, which tells me they continue to scale the organization and add the appropriate team members for additional support. Good stuff all around.
Reasons for Choosing Rippling
Old school payroll systems don’t seem to be focused much on the end user, which results in a complicated product and a host of needless activities and obsolete work streams which waste valuable time and cause undue frustrations. Plus, Not only is Rippling a huge time saver, but also a money saver as well! We have substantially increased productivity while reducing costs by 20%. It was a no-brainer to make the switch.Switched From
ADP Workforce NowReasons for Switching to Rippling
Cost effectiveness, ease of use, flexibility on purchasing only the modules we need. Plus, we were able to bring our own benefits broker, which others don’t allow. We ended up switching to Rippling/NFP as our broker after a couple of months because their service and offerings are more robust than our prior relationship, but that was by our choice.- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 1-5 months
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Review Source
Go Rippling!
The best way for a small business to manage a very complex process like HR and payroll.
Pros
We are new customers to Rippling. My son did extensive research into payroll venders with benefits and other services. We were former Gusto customers and satisfied with many of its services, but it was limited when it came to benefits and integrating into mobile device management. We like the ease of use and awesome customer support through email. They reply within a minute or two with simple solutions using screen shots and explicit directions.
Cons
Nothing thus far. The walk you through everything. They make it hard to fail.
Alternatives Considered
ADP Workforce NowReasons for Choosing Rippling
Many more HR and payroll features in Rippling. Nice way to integrate mobile device management using Apple products with security features we want installed.Switched From
GustoReasons for Switching to Rippling
Simpler and price better with Rippling- Industry: Financial Services
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Finally an easy HR platform!
Overall, no complaints. I came from a company where we used Paylocity and that was a nightmare. Night and day compared to that!
Pros
The thing I like most about Rippling is the ease of use. As a UX designer myself, I really appreciate that with Rippling, it's clear that thought has been put into the user flows and the site's hierarchy.
Cons
Not much comes to mind, honestly. I do wish that on mobile, it would show your working time without any unpaid breaks, the way it does on the web app.
- Industry: Wholesale
- Company size: 51-200 Employees
- Used Weekly for 1-5 months
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Review Source
Rippling does one thing well - sell subscriptions! And they will LIE about ANYTHING to hook...
One of the worst experiences ever. Don't waste your time and money.
Pros
From a user standpoint it is pretty simple to figure out.
Cons
First of all, implementation is you wasting 2 grand, because your own staff will have to spend their time figuring out how to implement the company. A couple of 15-min zoom meetings and email exchanges linking us to videos were all the help we got. They wouldn't even help with pretax/posttax set up questions! When we complained, they called it 'client driven'. I've personally been through multiple payroll company switches and all of the others exported what they could from the existing provider, set up the entire shell, then worked with us to figure out any tweaks and changes before going live. We expected at least 80% of the work to be done by Rippling, not 2%. What did we pay them for?
Next, everything they lied about!! We had lists of non-negotiables like expedited one-day payroll processing, custom restrictions down to the field in profiles, reporting to multiple supervisors who can each approve time off requests, setting up deductions automatically that only happen the first payroll of each month... we were told yes to all of these, and these were all lies. They even went so far as to tell us everything isn't available in the sandbox demo so that is why some functions didn't work, when in reality they don't exist.
Customer service sucks.
Before we signed, we asked if we could cancel at any time if we were not satisfied, and yep this was another big fat lie. We are now having to lawyer up to get out of the 'annual' contract that supposedly was month to month.
Reasons for Choosing Rippling
We wanted to upgrade to an HRIS. We also had concerns about Paychex after our longtime rep went mia and we received some unpaid tax liability notices.Switched From
Paychex FlexReasons for Switching to Rippling
Price. BambooHR is a great HR software but the Trax payroll was too lacking for anything but simple payrolls. Also Rippling lied and we believed their promises.- Industry: Pharmaceuticals
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Automates HR & Great for Department of 1
I have been able to centralize the company's structure through HR, not IT. That is the most major difference.
Pros
The organization of HR by Title, Level, Department, or Team makes you think through your structure strategically to then define who should have access to what. From there, you have the ability to manage multiple software integrations that are essential for employee management, onboarding, and feel confident that access has been removed at the time of termination.
Cons
I would like to have more control in customizing the Employee Home to function more heavily as an Intranet. I like the simplicity of it though.
I would like to have Employee Relations added in Rippling - case management. Documentation of performance, PIP's, emails, reports from managers, complaints from employees, investigations, workflows and processes. If this could be attached to the employee profile, along with Performance Evaluations, that would round out the package.
