About OnceHub

OnceHub helps organizations big and small to fast-track sales and streamline service delivery with appointment scheduling and digital engagement solutions that adapt to their customers’ preferences in real time. Formerly known as ScheduleOnce, we are widely acknowledged as a frontrunner in online booking and calendaring, but our offering extends well beyond that to a market-leading range of tools designed to capture, qualify, engage, and convert leads with maximum efficiency and regulatory-compliant security. Freelancers, owner-operators, agents, affiliates, and in-house teams in every industry rely on us to power up their digital sales and marketing, hit their recruitment targets, and deliver quality services, one on one or in a team, in person, remotely, or both. Screen and weight opportunities, automatically route them to appropriate personnel, manage resource pools for team collaboration, and reserve rooms or equipment as you go. When the time is right, jump on a call, switch to video, or chat live. Start free, then upgrade your plan. Start simple. Close incredible.
OnceHub Software - OnceHub Quick Wins: Save hours of admin
OnceHub Software - OnceHub Quick Wins: Look your best in minutes
OnceHub Software - OnceHub Quick Wins: Grab your chance now
OnceHub Software - OnceHub Quick Wins: Field teams like a pro
OnceHub Software - OnceHub Quick Wins: Start your day ready
OnceHub video
OnceHub Software - OnceHub Quick Wins: Save hours of admin - thumbnail
OnceHub Software - OnceHub Quick Wins: Look your best in minutes - thumbnail
OnceHub Software - OnceHub Quick Wins: Grab your chance now - thumbnail
OnceHub Software - OnceHub Quick Wins: Field teams like a pro - thumbnail
OnceHub Software - OnceHub Quick Wins: Start your day ready - thumbnail

OnceHub pricing

OnceHub has a free version and offers a free trial. OnceHub paid version starts at US$19.00/month.

Starting Price:
US$19.00/month
Free Version:
Yes
Free trial:
Yes

Alternatives to OnceHub

OnceHub Reviews

Feature rating

Value for Money
4.5
Functionality
4.4
Ease of Use
4.2
Customer Support
4.6
5 reviews of 130 View all reviews
Jeffrey
Jeffrey
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
5

5
Reviewed on 07/08/2018

Top notch scheduling system- value priced.

Scheduling an appointment used to take me 15-20 minutes. Now it's a breeze with most set in under two minutes. The follow up automation simply can't be duplicated.

Pros

Scheduleonce is really a wolf in sheeps clothing-- while it appears to be a simple scheduling system, it really houses a comprehensive work flow system. Scheduling is integrated directly with google apps or office 365, calendars, so it's always up to date. Rule based scheduling allows to maximize user flexibility in booking, but prevents overscheduling. I have mine set up to limit new appointments to three per day.

Feedback to users is first rate with a systemized set of follow up reminders, directions, and a follow up once the meeting is concluded.

Cons

Setup is not intuitive and requires a bit of hand holding. The view is worth the climb though-- the system saves way more time then you'd expect once you've perfected your workflow.

Nikki
  • Industry: Photography
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Features
4
Ease of Use
3
Customer Support
5

4
Reviewed on 27/04/2022

Complicated and still doesn't run particularly smoothly

Pros

When it works it does what it's supposed to do, but we believe there are more user friendly systems out there and our trust in the system has deteriorated over the last few months.

Cons

We have had issues with calendar syncing, the manual block off isn't ideal, we have had reservation times showing as available when they weren't - this has been a stressor having to double check our calendar regularly. Our second biggest issue is the payment portal failing intermittently and this has been happening more frequently lately and tech support hasn't been particularly helpful.

Alternatives Considered

Acuity Scheduling

Reasons for Switching to OnceHub

At the time we preferred the way the scheduling looked on the website/client interface - but we are now considering going ahead with Acuity if our syncing/payment portal issues continue.

Response from OnceHub

Nikki, thank you for taking the time to leave us your feedback. Sorry that things haven't gone the way you expected. Our helpful support team are available if you have any questions.

Replied 01/06/2022
Richard
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
2
Ease of Use
1
Customer Support
1

1
Reviewed on 31/08/2020

The customer support is horrible.

While it has made the normal scheduling of appointments easier, because of the difficulty in dealing with problems, and problems do come up, I'm looking for another provider of this service.

Pros

As long as you are just booking a regular appointment, and nothing goes wrong, it works great.

Cons

If you have any problems, or need help in any manner, good luck getting someone on the phone. All they want to do is email and refer you to hours upon hours of videos to watch. So a problem will take you days to get it resolved when it could have been resolved with a 3 minute phone call. I'd gladly pay three times what I'm paying today to have a customer service phone number that went to a department that could help me when I have an issue as opposed to their email system of referring me to videos.

Keri
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
4
Customer Support
0

5
Reviewed on 11/09/2022

Came highly recommended

I’ve been ver pleased so far! It does exactly what we need.

Pros

It’s functionality is exactly what we need. I particularly like the ability to have a combined booking page but control the flow of appointments to different staff as well as the calendar integrations.

Cons

It’s robust and that’s a good thing but there’s a bit of a learning curve to figure out where to find what things. I could see that being challenging to anyone who struggles with new platforms.

Alternatives Considered

Calendly

Reasons for Choosing OnceHub

None of us like acuity as much- it doesn’t feel intuitive. Calendly is great and works with Kajabi but didn’t seem to have the level of features we needed. Ultimately, ScheduleOnce/ OnceHub came highly recommended by successful entrepreneurs in the field.

Switched From

Calendly and Acuity Scheduling

Response from OnceHub

Thank you Keri for your review. We hope you'll "pay it forward" and recommend our platform to others. We also hope you'll like the enhancements we're releasing next week which we expect will shorten the learning curve you mentioned.

Replied 04/10/2022
Madeline
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 29/06/2022

Looking forward to using Oncehub

[SENSITIVE CONTENT] has been quite helpful in getting our team set up with Oncehub. He has problem solved and offered solutions to meet the needs of our team.

Pros

It has a clean aesthetic and user-friendly experience that students seem to appreciate. We were recommended this product by our colleagues in another department who were quite pleased with it.

Cons

I would like to be able to share PDF documents back and forth.

Response from OnceHub

Thank you for the feedback, Madeline!

Replied 14/07/2022

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