About IBM Talent Management

IBM Talent Management is a cloud-based solution that assists small to large-sized organizations with employee acquisition, assessment and skill development. Its key features include onboarding, training, real-time test feedback and reporting. The application enables recruiters to organize job openings, track candidates and generate scorecards based on predicted performance. Its career coach feature helps employees explore internal job opportunities and obtain personal career guidance based on skills. Managers can use the candidate assistant feature to align relative jobs to applicants through personalized conversations. IBM Talent Management lets HR managers/executives monitor, sort and evaluate applications and manage recruitment pipelines. The solution is available on an annual subscription plan and support is provided via phone, email and documentation.
IBM Talent Management Software - IBM talent management recruiter portal
IBM Talent Management Software - IBM talent management watson recruitment
IBM Talent Management video
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IBM Talent Management pricing

IBM Talent Management offers a free trial. IBM Talent Management paid version starts at US$5,000.00.

Starting Price:
US$5,000.00
Free Version:
No
Free trial:
Yes

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IBM Talent Management Reviews

Feature rating

Value for Money
3.6
Functionality
3.8
Ease of Use
4.0
Customer Support
3.9
5 reviews of 96 View all reviews
Mike
  • Industry: Hospitality
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 15/10/2016

IBM Kenexa - Highly Configurable, Continuously Improving

Our organization first implemented the Kenexa product in 2011, starting with BrassRing and later adding Onboard and most recently Assess. As we are a large, global organization that spans multiple industries, we used a phased rollout approach, beginning in the US and gradually expanding across EMEA, LATAM, and APAC. As compared with our prior applicant tracking systems, Kenexa offers a much higher degree of configurability, enabling us to have a truly global enterprise solution for the first time. The relatively recent development of responsive user interfaces on the candidate and recruiter side, though a little late in coming, are also a tremendous leap forward for the ease of use and adoption of the system. Kenexa has certainly benefited from being brought into the IBM organization; as an example, they are now implementing cognitive capabilities across the various modules that are new but seem promising.

The standard support model, which uses their Global Support Center, is adequate, but can be a source of frustration as agents are unfamiliar with your specific organization's configuration and have difficulty recognizing and resolving issues quickly. For this reason, Kenexa clients (including us) seem to be increasingly utilizing custom support options which provide more individualized support at a higher cost.

Pros

The BrassRing tool in particular is highly configurable, which was an essential feature for us given that we have a wide range of candidate workflows (executive, professional, mass volume, internships, etc.) and have to meet compliance regulations in the 40+ countries in which we recruit talent. By having the ability to quickly make configuration changes ourselves through the Workbench tool, we have been able to respond much more quickly to changing business needs and new legislation. BrassRing also offers a high level of automation, which has saved significant administrative labor.

The Onboard module allows candidates to submit post-accept data and complete pre-employment documentation electronically, and on any device. This has made this process significantly faster, both for the internal HR Operations teams and the candidate; additionally, it has helped us ensure candidates are always completing the appropriate, most up-to-date documents for their position/location/business area, which was a major challenge when this process was being completed in paper.

Lastly, the relatively new 'data mapping tool' for BrassRing has given users the ability to configure basic integrations themselves; this feature has saved us significant time and money as we adopted new systems for background checks, assessments, drug testing, housing, etc. Previously, a minor change to an integration would be at least a project, and required 6 months and project labor - now we can make changes, complete testing, and have it live in production within a week.

Cons

The Kenexa team is almost constantly updating the product and implementing new features - which is certainly a positive - but the down side seems to be the instability that is a byproduct of this cycle. It is unfortunately all too common that after each monthly release, items that previously worked suddenly are broken. Larger changes are often rolled out in multiple releases over time, which force us to determine our tolerance for adopting something that is promising but largely untested and/or incomplete.

Sarah
  • Industry: Retail
  • Review Source
Value for Money
4
Features
4
Ease of Use
4.5
Customer Support
5

4.5
Reviewed on 07/07/2016

Great technology and support - commitment to customers' needs

Pros

The product is very configurable and can meet the needs of any customer, large to small, domestic to international, compliance heavy to flexible. Over the years I have worked with this tool in global setting and high volume and have seen a commitment to staying on top of inductry trends and more recently, seen a renewed focus on being cutting edge and captializing on the industry expertise of IBM. They have done so while continuing the relationship focus that made Kenexa a desired partner.

They are able to effectively support the compexities of our high volume environment through user access customization, robust system automation capabilities (specifically RAM), and highly customizabable forms, workflows and candidate gateways. They are very responsive to customer needs and intentional about gathering and applying feedback. They are committed to being a partner to our business, not simply a vendor.

With IBM Kenexa we also benefit from a Client Success Manager who works with us post launch to help us use our system effectively, is a technical resource when we are attempting to conficure the system to solve business problems, make sure we understand improvements coming to the system, help communicate our needs to the development and engineering teams and truely behaves as a member of our team. Our CSMs have been a differentiator and add value we have not seen when using competing products.

Cons

When implementing, the vendor is a very skilled partner, but need to be more clear with clients about the skills and knowledge required of their team to have a successful launch. A team without experience with the product would likely see a poor implementation, due to the flexibility of the system it can be overcomplicated by inexperienced users.

When they launch new functionality, it is often "buggy" at launch and does not seem to have been fully tested before roll out. However, generally will operate as intended shortly after launch. It is important that, as a client, you share these concerns early and in detail.

Irina
  • Industry: Automotive
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
3
Customer Support
0

4
Reviewed on 20/01/2020

Great for sourcing, tracking and reporting

For someone who deals with a great amouny of data, the tool is very good for managing it. You can easily organize candidates into positions, folders, categories or whatever you need and you can also surf through this information. The tool gives you the possibility to add notes, asessments, attachments so that all the information stays in one place. I recommend it for managing a high volume of data.

Pros

- You can store a lot of information within the tool and also categorize it very efficiently. If you work with a great number of candidates you can easily organize yourself through creating positions, using folders or using status filters to see candidates in a certain status.
- It can be personalized according to business needs and internal procedures.
- You can also store relevant information about one candidate: interview forms, tests so it works very well and can be used as the only tool to track applicants.
-You can personalize your account however you want: with the filters you need, set the columns you need for databases.

Cons

- The reporting section is sometimes hard to use. It may take even few minutes to obtain a report with the information you need.
- Simple actions may take quite some time: in order to perform a simple action you may have to use a lot of buttons. User experience could be improved.

Verified Reviewer
  • Industry: Publishing
  • Company size: 1,001-5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
5
Customer Support
4

4
Reviewed on 25/09/2020

Kenexa Review

This is a great took for evaluating candiadtes, especially their tech skills. They help us to identify the good candidates that we want to focus on.

Pros

We mostly use the Kenexa Prove-it feature for employee onboarding and testing. The tests are very easy to understand and straightforward. The test results are also easy to comprehend for the recruiter and hiring manager.

Cons

Although the test results are very easy to read, I wish the results could be broken down into more categories. The answers are ranked by easy, intermediate, and hard which is very basic.

Alternatives Considered

eSkill

Reasons for Switching to IBM Talent Management

Ease of use for recruiter and candidate. Large library of available assessments- both technical and non-tehcnical.
Tara
  • Industry: Staffing & Recruiting
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 02/11/2018

IBM Kenexa - Assess

Our company has been able to give more detail about our applicants to customer companies, and been able to verify an applicant's skill level prior to them beginning a job.

Pros

This software integrates into our database, and has a very wide variety of assessments that can be given to potential employees. Being able to provide these results increases our value to our client companies. We are able to clearly and easily interpret the employee's skill level, and determine whether they are a match to the positions.

Cons

For a time, the software was not integrating cleanly, and would often interrupt a testing session, causing us to lose out on candidates who became frustrated with the process. However, this has been remedied.

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