About Toast POS
Toast POS pricing
Toast POS has a free version and does not offer a free trial. Toast POS paid version starts at US$165.00/month.
Alternatives to Toast POS
Toast POS Reviews
Feature rating
- Industry: Food & Beverages
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
So Great to Have Everything Consolidated
Overall I think after a lot of research and a couple of trials Toast seemed to be the best option as a long-term solution. I believe it can grow with us over the years.
Pros
One stop shop plug and play solution! I was not interested in having to switch between systems and wanted easy reporting across the business.
Cons
Takes a while to learn all the functionality but worth it once learned. Although it’s not a problem with the software itself, either a better hard copy training manual or disk would be helpful.
Reasons for Switching to Toast POS
More robust and offered more scale as we grow to keep everything on one platform.Response from Toast
Hi Jeff, Jasmine from Toast here. We're thrilled to hear you are enjoying your all-in-one, Toast POS System! For helpful training material, encourage you to refer to Toast Central at https://central.toasttab.com/s/.
- Industry: Restaurants
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
The Best-In-Class Cloud POS out there!
Pros
Toast is at the cutting edge of development and understanding of their customers. Their products are always customer-centric and are light years ahead of competition!
Cons
As with any organization, fast growth means lots to update, but they are handling this well. Support could be better too.
Alternatives Considered
Revel SystemsReasons for Choosing Toast POS
Nobody wants to use Windows 95 UX in a year that starts with a 2.Reasons for Switching to Toast POS
Ethernet hardwire >>>> Wifi only- Industry: Food & Beverages
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
Toast customer service failure
It’s been horrible. I hate writing reviews to begin with. But people need to know the truth about their sales reps. Especially in the South Carolina/Georgia area. No response no follow up at all. I actually referred them another restaurant and they were bot going to give me the referral fee, until I pressed them on it. Wanted information on their marketing strategy, no response. I wanted information on several different products they offer, no response. I know Toast is popular, but I would stay away. Not from a technical standpoint, but their sales staff is not responsive at all. For the money you pay, should be much better.
Pros
The system works ok. However, response from sales rep is non existent. It just doesn’t happen. Failure to return calls emails or any sort of communication never happens. Would like to give them back all of their stuff
Cons
No response from sales reps. Take your money and disappear.
- Industry: Restaurants
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Easy to implement
It keeps me up to date in real time with what is happening in my restaurant.
Pros
The suite of features in the software make it easy to integrate into almost any restaurant environment. They have an excellent team to get you started and help you design your system to your specs. Email marketing and loyalty program have been great for us.
Cons
I am not very happy with the fact that we were forced to take on Toast as our payment processor! This is costing us way more in fees than my original "Interchange Plus" processing that I had through my bank. This is a little disconcerting and could add up to some major dollars in expense!
Alternatives Considered
Aloha CloudReasons for Choosing Toast POS
NCR did not support my existing system any longerSwitched From
Aloha CloudReasons for Switching to Toast POS
Cost and benefit analysis- Industry: Restaurants
- Company size: 51-200 Employees
- Used Daily for 6-12 months
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Review Source
Toast is best POS we have ever used!
This has hands down been the best experience with a POS company and software that I have had in over 35 years in the industry.
Pros
Functionality, ease of use, price, adaptability, continues upgrades with additions of new features, ability to request features
Cons
Customer phone service is very poor. Often get new and/or not well trained agent.
