About PayPal

PayPal is a digital payment platform that enables businesses and individuals to pay and accept payments through an online portal without revealing any financial details. The solution is suitable for businesses of all sizes. PayPal provides a one-touch login process, so there is no need to re-enter information. For individuals, users can shop as well as process transactions overseas by linking their card details through PayPal’s portal. For business owners, users can accept international payments from banks or digital wallets on through the portal. They can bill the clients, receive direct payments from suppliers or manufacturers and accept payments from more than 200 markets with a single account. PayPal charges a transaction fee, which is calculated based on businesses’ total sales volumes. The system is compatible with mobile devices.
PayPal Software - Payment screen
PayPal Software - Set up account
PayPal Software - Account options
PayPal Software - Payment screen - thumbnail
PayPal Software - Set up account - thumbnail
PayPal Software - Account options - thumbnail

PayPal pricing

PayPal has a free version. PayPal paid version starts at US$0.04/month.

Starting Price:
US$0.04/month
Pricing Details:
Pricing is based per transaction. 2.5% + Fixed fee ( $0.041)
Free Version:
Yes
Free trial:
N/A

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Square Payments

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Google Pay

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Quickbooks Online

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PayPal Reviews

Feature rating

Value for Money
4.6
Functionality
4.6
Ease of Use
4.7
Customer Support
4.3
5 reviews of 21,597 View all reviews
Daniel T.
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/05/2022

The OG For Payments

Accepting payments on websites for clients was the main objective for using this software.

Pros

It's easy to use, people have used it for 10/20 years successfully.

Cons

The API isn't friendly on websites compared to stripe.

Alternatives Considered

Stripe

Reasons for Switching to PayPal

I chose stripe. API for paypal is way too difficult and not reliable.
Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/05/2022

It's Worth It

It has been perfect for business and personal use. People bitch about the fee, but it's worth it. What you get in back up from Pay Pal is complete back up. Love it!

Pros

I have never had a problem. Complete satisfaction and value for money

Cons

I don't have any complaints...don't raise the fees.

Eero L.
  • Industry: Consumer Electronics
  • Company size: 2-10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
2
Features
3
Ease of Use
3
Customer Support
1

3
Reviewed on 18/05/2022

I wonder why this company still exists

I have used Paypal for over 15 years and the more I use it the less I want to use it. I need to have it because it is required for several services I use - however, I try to minimize my use in every way. The previous sections has more information about it.

Pros

I like the fact that I can often pay through Paypal when I am buying something online on a website that I don't fully trust.

Cons

First of all, Paypal is very expensive, at least in Europe. Customer service is non-existent, you end up battling with one bot after another, and the case is never solved. I have had countless situations where my partners' Paypal accounts have been shut down temporarily because they have requested some information and after the information has been given to them - the correct, exact information they asked - they have responded that the information is wrong and they close the account until the "correct" information is given. And it has taken months to get the account back. Not very good if your store relies on this, or you have a lot of money in Paypal. I would never ever keep any money in the Paypal account, ever. Also what bothers me is the constant pushing to open a Paypal account when my customer just wants to pay with a credit card. Come on, let him pay, take the (high) fee and that's it. No need to push your own product.

Alternatives Considered

Worldpay, Stripe and 2Checkout

Reasons for Switching to PayPal

Unfortunately, I need a Paypal account for some affiliate income, but that is the only reason I use it. I use Stripe for all my online stores. So much better, everything works well and the price is right.
Courtney Y.
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 11/03/2022

Paypal is enough.

Pros

I appreciate being a personal Paypal customer for years. Converting to business has helped serve others that may not be comfortable with paying through other portals. Paypal helps protect the customer > the vendor, and this is important to people (I know, as I feel the same way as a consumer.) I appreciate that Paypal does have a bi-functional feature to collect and send invoices, as well as payments.

Cons

Customer service with Paypal has diminished over the years. The ease of the mobile site is not as great as the browser, and unfortunately, sometimes you need to rely on the ability of your phone to optimally function.

Alternatives Considered

Stripe and Venmo

Reasons for Choosing PayPal

I used Paypal as a consumer.

Reasons for Switching to PayPal

When it comes to high capacity transactions, consumers tend to feel more comfortable with Paypal as a known brand.
Pierfrancesco maria P.
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 25/04/2022

Impossible not to use it

Pros

Those who buy online frequently know this online payment system well, you register once, save your preferred payment method and pay with a couple of clicks!

Cons

For those who start, their collection commissions are a little higher than their competitors

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