About Stripe

Stripe is a cloud-based solution that offers a varied set of unified APIs and tools that enable businesses to manage and accept payments online. Stripe handles key payment functions, such as subscriptions, storing cards and direct payouts to user bank accounts. It also offers solutions for mobile and web payments that are specially built for developers. Stripe enables businesses to accept international debit cards, credit cards and currencies. Other key features include full-stack payments, PCI compliance, invoice paying, instant payment acceptance, shared customers and the collection of transaction fees. Stripe does not require any card storage fees, validation fees, setup fees, monthly fees or refund fees. Stripe provides support options such as online support, a customer knowledge base and forums. Additionally, Stripe can be integrated with applications such as Shopify, FreshBooks, Zoho Invoice, Zoho Subscriptions, TalentLMS, Squarespace, Sellsy, Intercom, Slack, Zapier and Abacus.
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Stripe pricing

Stripe does not have a free version and does not offer a free trial. Stripe paid version starts at US$0.30.

Starting Price:
US$0.30
Free Version:
No
Free trial:
No

Alternatives to Stripe

Stripe Reviews

Feature rating

Value for Money
4.4
Functionality
4.5
Ease of Use
4.5
Customer Support
4.3
5 reviews of 3,085 View all reviews
Matthew
Matthew
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/12/2019

Integrates seamlessly with everything

Very positive. Great alternative for start up businesses, or online businesses that can save a lot of time.

Pros

So you can use Stripe with invoicing and subscription software or you can build out your own system if you are a geek that is PCI compliant fairly easily. Almost everything has an integration option and if you get stuck with a problem for whatever reason you can log into the dashboard and usually figure it out from there, if you can't they have great support documentation and even a chat option. Compared to similar competitors you even save a little bit. I especially like their ACH fees, some of the lowest I've seen.
An added bonus is that I don't have to pay for monthly statement fees or pay the annual PCI compliance fee and surveys because they add that into the flat rate.

Cons

Only thing I'd like to see is an option to download statements in a PDF format like previous merchant processing providers, but rarely do I need it.

Alternatives Considered

PayPal

Reasons for Choosing Stripe

Sage had a hard time integrating with things I needed, plus their interface was a bit more complex than Stripe. I first started with Stripe as a test with a few customers then made the switch within a few months.

Reasons for Switching to Stripe

I liked the interface and integrations a little more than Paypal plus I save a little bit on the percentage, not much but every little helps.
Casey
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
3

5
Reviewed on 09/10/2023

Payment Processing For Busy Owners

I have had a very positive experience with Stripe. I started with them using their express integration with a few other softwares. I switched in January 2023 to the full software and have enjoyed it since.

Pros

I like that Stripe handles all reoccurring payments. Once you set up the product, there is a no code payment link you can send to customers. They handle the rest!

Cons

There are A LOT of features. My business is a 1 person company. Though my business may scale in to some of these features, Stripe offers a lot of features from the get-go, can be overwhelming when deciding on WHAT you actually need

Alternatives Considered

PayPal

Reasons for Choosing Stripe

I wanted something automated, something that could handle remote payments better, and could scale with my business.

Switched From

Venmo

Reasons for Switching to Stripe

No code payment links and a unique customer portal for them to control their billing
Dan
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 25/06/2024

Run if your Transactions are high 3 and 4 figures.

Nightmare, from the beginning to the end.No customer support no reasoning behind their decisions

Pros

I didn't like a single thing about stripe. As far as I'm concerned their big con company.

Cons

I held a stripe account for 6 years.Mostly smaller transactions.Then we started getting into government contracting and running 4 figures transactions.They were froze all of them for ninety days

Nicole
  • Industry: Design
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
0

4
Reviewed on 22/03/2024

Convenient and Essential for Payment Processing

Pros

I love that I can set up subscriptions and that I'm able to present both a payment button or a product description on my website. Sending payment links is super helpful as well for doing business internationally.

Cons

3% processing fee is steep and so I don't really like that they charge so much for payment processing but to be fair, I appreciate the ability to take international payments easily.

Alternatives Considered

Square Payments , Wise and Wave

Reasons for Choosing Stripe

The ability to register internationally.

Switched From

Square Payments

Reasons for Switching to Stripe

The ability to process and set up internationally
Destiny
  • Industry: Design
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
4
Customer Support
0

5
Reviewed on 15/12/2023

Good Payment Solution for Entrepreneurs

Pros

Stripe easily integrates with most major platforms. I like that I can offer clients pay later options that they're familiar with like Affirm as well as other easy-pay options like Apply Pay, etc. The fees are comparable to other payment processors.

Cons

Stripe offers a slightly robust payment processing solution so the setup *can be a little involved, but doesn't have to take a long time if you have fairly basic needs. I do not care for the amount of time it takes to clear payments. I have to wait a couple of days after the payment is made for it to clear AND THEN 1-2 business days after it's cleared for the payout. They have an instant payout feature where they take a percentage of the amount transferred so you can get the payout immediately, but the fee adds up quickly.

Alternatives Considered

PayPal

Reasons for Choosing Stripe

My square account was compromised and I felt uneasy using it moving forward.

Switched From

Square Payments

Reasons for Switching to Stripe

I use both, but I added Stripe as a payment option because some of my clients did not like PayPal or didn't have PayPal accounts.

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