About iCIMS Talent Cloud
iCIMS Talent Cloud pricing
iCIMS Talent Cloud does not have a free version. iCIMS Talent Cloud paid version starts at US$1,700.00/month.
Alternatives to iCIMS Talent Cloud
iCIMS Talent Cloud Reviews
Feature rating
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Made for Talent acquisition & Management
iCIMS is evolving as a major competitor in this subject and the backing of the passionate
support team has made it a great assistant in reaching our targets. This is a fairly cost effective system.
Pros
Talent acquisition & management is one basic resource and the most powerful resource in the
success of organizations and having a powerful tool assistant has become the strength behind the
success of this most important aspect. Many solutions have evolved to resolve this task and there is no
perfect system available for all situations and conditions. However these solutions keep on improving to
find solutions for emerging subjects and situations and comparatively iCIMS Talent Platform has been
able to emerge as a successful ‘provider of solutions’ in this endeavor. The difference with iCIMS is that
they are ‘responsive’; understands with care the customer requirements/ issues and are enthusiastically
attentive to provide solutions while improving the system with the help of the user customers to create
more business opportunities as an exciting solution provider.
Almost all metrics required for ‘talent management’ is found within the system and the combination of
various portals helps in reaching a wider constituency in ‘talent acquisitions’. The system is intuitively
designed in filtration and selection of the most suitable talents. The multi platform capabilities are a
strong plus for candidates.
Cons
in my user experience no major issues have emerged.
Response from iCIMS
Thank you for your review, Nissanka!
- Industry: Hospitality
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
ATS that has great value
We first chose this software because it was more competitive and more user friendly than our previous ATS. As the years have past, the customizable features to make it work for any industry and the reporting capability is why we have continued to renew. The Help Desk team is extremely responsive and don't make you feel stupid for asking a question.
Pros
We like the ease of use for job seekers, administrators and Hiring Managers. The customer service in the Help desk is excellent as well.
Cons
The reporting is so robust, it can be daunting to figure it out. Once you get the hang of it, you realize the possibilities are endless.
Alternatives Considered
SilkStart MultiChapterReasons for Choosing iCIMS Talent Cloud
Most value for the cost.Switched From
JobviteReasons for Switching to iCIMS Talent Cloud
Best value for the cost. The other options were more expensive and didn't allow the flexibility at the time.
- Industry: Automotive
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Terrible customer support, over promises and constantly under delivers. A true snake oil...
I would recommend to all Talent professionals to stay clear of the headache that is iCIMS unless they are prepared to hire a full-time person who can complain in order to get tickets resolved. They have a great sales pitch but close to all of their features do not work fully as described.
Save company time and money by choosing Greenhouse or Lever
Pros
The search functionality and report building were great, but require a lot of training in order to use properly.
Cons
Customer support is completely unhelpful in providing answers or fixing bugs. Many cases take 3 weeks minimum to resolve with the more extreme ones taking 6 months. Help desk support just pushes you to the knowledge base center instead of giving real answers to configuration issues. Even when you have taken all the knowledge base steps.
The ATS interview scheduling tool is unreliable when syncing with the team’s calendars
The feedback form tool rarely operates effectively for our hiring managers to fill out.
The Microsoft Teams integration is not as advertised. Does not consistently notify in a timely manner for interviews, job approvals and offers. Often after the fact.
The CRM tool with iCIMS was released to us with constant logging out errors, the search fields are incorrectly mapped to bins/status we don’t use in the ATS and our implementation contact went gone completely dark.
Data migration did not fully work to allow for resume uploads to attach to candidate profiles like promised.
Multiple contracted integrations were never set up due to unresponsiveness. Resulting in needing to find workarounds to keep our hiring moving.
The CRM, ATS, and Text engagement are really three systems that loosely sync with each other instead of one like was pitched. All separate products with separate log-ins. The system will routinely log you out after just a few minutes of inactivity.
- Industry: Staffing & Recruiting
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
ATS with wide range of features at fingertips.
It has been an excellent experience using ICIMS as it has taken care of all the steps in RPLC.
Pros
ICIMS provide a wide range to features to it's users from customized dashboard to tracking the applicant data hassle free. ICIMS is a great software which can be used to create a database of own and access it anytime the organization wants. It has a great privacy policy in place as well for data privacy.
Cons
It needs a high speed internet to operate. In low network area it is difficult to operate with ICIMS.
- Industry: Hospitality
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Basic Review
several integrations - more efficiencies in managing candidates and jobs. the system has grown with us since 2010 and we continue to add
Pros
Alot - it is very intuitive and System Config being able to do much of what we need to do on our own and / or use that to figure out what we might need assistance with. the test site and being able to easily move new configs to production. the ability to integrate with other products so easily. User Group configuration, permissions are easy to set.
Cons
a very micro response but not having the ability to report on before and after field values. this was discussed in 13 or 14 and still not available. some of the reporting is limited and not being able to compare some statuses to current date would be nice
Response from iCIMS
Thank you for taking the time to leave a review. We enjoy reading positive feedback and welcome constructive criticism to ensure we are meeting our customer's expectations. I'll be sure to share your feedback with the teams within iCIMS that will benefit from reading your thoughts.
