YourMembership

3.8
Overall rating
Reviews

3.8
Overall rating
Reviews

About YourMembership

YourMembership.com is an integrated suite of online membership management applications used by associations and other member organizations to engage members, track financial data and support administrative processes. The platform has many core membership management features, including dues configuration options to define multi-tiered dues levels, variable durations and other complex models and analytics and dashboards to monitor member activity and discover trends. Other features include event registration and member attendance functions and e-commerce tools to sell products, calculate taxes and shipping and automatically process payments. YourMembership.com also offers accounting tools to generate and send invoices and track financial data—such as member dues, donations and eCommerce sales. Overall the solution includes integrated modules for membership management, event management, member profiling, analytics and dashboard.
YourMembership Software - Event management
YourMembership Software - Mobile app
YourMembership Software - Custom-branded member sites
YourMembership video
YourMembership Software - Event management - thumbnail
YourMembership Software - Mobile app - thumbnail
YourMembership Software - Custom-branded member sites - thumbnail

YourMembership pricing

YourMembership does not have a free version and does not offer a free trial. YourMembership paid version starts at US$8,500.00/year.

Starting Price:
US$8,500.00/year
Free Version:
No
Free trial:
No

Alternatives to YourMembership

YourMembership Reviews

Feature rating

Value for Money
4.0
Functionality
3.7
Ease of Use
3.7
Customer Support
4.0
5 reviews of 173 View all reviews
Emily
  • Industry: Human Resources
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 03/04/2019

Great Product for Associations & Societies

Pros

Their implantation team is great to work with and streamlined the big endeavor. Their response time with their customer support team has vastly improved and they are very responsive. We are an AMC and have both trade associations and societies onboarded with YM. They always find a way to work with the organization to find solutions for each organization's needs.

Cons

There isn't much customization you can do, but if you need something that they don't offer, there is usually a workaround that can be done.

Amanda
  • Industry: Nonprofit Organization Management
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 16/03/2021

Great Software!

The service is outstanding. My implementation person ([SENSITIVE CONTENT HIDDEN]) has been very responsive and helpful!

Pros

There are several things that are really great about this software - it makes managing an association easy. Having the option for auto-pay is huge and the system is flexible so that we can really make exactly what we need. We are really striving to do everything in one system versus many so YM has really streamlined all of our processes.

Cons

*Need to add duplicate search for Non Members - This is VITAL! We have tons of wasted records because there is no duplicate search for Non Members
*Better way to match non member with member when the non member uses the organization name of a company that is a member
*Main Dashboard needs to be configurable - I would love to add most recent email results, active quiz/survey results and non member details. Also a notification of a member switching between types
*The email feature was sold to me as it was comparable to Constant Contact - it is not at all and shouldn't be sold that way. Very annoying that I can't resize pictures and add more widgets. The email feature also doesn't automatically remove duplicates so people are getting several copies of emails (also part of the issue about the non member duplicate check). It is also supposed to show the hard bounces but the report shows one number but then I get 100 bounces (delivery failure) emails to my email.
*Would like to hide profile fields that we don't use from administrator view

Alternatives Considered

Naylor AMS and WildApricot

Reasons for Choosing YourMembership

Star Chapter doesn't support organizations (which makes up the majority of our members). Very old school system and low tech.

Switched From

StarChapter

Reasons for Switching to YourMembership

Better features for close price. Win Win!
MJ
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
2
Ease of Use
2
Customer Support
1

2
Reviewed on 31/12/2019

Poor Support is not their only problem....

I have a urgent problem with YM at this moment -- and you can NEVER get them on the phone. It takes HOURS and HOURS if not DAYS to get responses to problems. And the response you normally get is NO- the system cant do that- or you will manually have to edit 300 records. You can't change your membership renewal date. Updates to the application are MINIMAL at best. They did roll out an email upgrade which may have helped with SPAM -- can't tell for sure if it helped. It has been about the only real upgrade I have seen in the membership side of the system. They seem to focus more of their efforts on their other applications and not YourMembership. I wish someone had told me all this when I selected YM.

Pros

I can't say I am in love with any of the features -- it works -- but there is nothing that just says -- if I didn't have this I couldn't do my job.

Cons

The CRM piece of this application is piss-poor at best. I guess coming from major CRM software application with hundreds of features and flexibility and being an expert on Wordpress -- the lack of flexibility in the site for managing custom pages is horrible. They should just offer a Wordpress plugin for membership management by embedding member management functions into a wordpress site -- because they suck at CRM. My Advice -- Use Wordpress for your primary site tool -- and try to embed their membership page into your wordpress site somehow. I may try to convert this way because I am tired of trying to code pages into thier site -- when tools exist such as wordpress that can easily do everything.

Alternatives Considered

MemberClicks

Reasons for Choosing YourMembership

CVENT was not really a membership management tool.

Switched From

Cvent Event Management

Reasons for Switching to YourMembership

the integration option with an external meeting planning software and the Quickbooks connectors... I wish I had gone with Memberclicks.
Ronald
  • Industry: Military
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 06/02/2023

Single site for our members

Provides me an easy way to review dues and donation payments. Much better than what we had before.

Pros

Being a portal for our members, the site allows searching for other members via numerous criteria.

Cons

Many of our older members do not take advantage of the site as much as we might like. Not YM's fault at all. They are just not into anything online at all.

Alternatives Considered

Neon CRM

Reasons for Choosing YourMembership

Older system was not robust enough and we needed to be able to sort members better, provide for our committees, and more easily track our payuments.

Reasons for Switching to YourMembership

Better organization for our members, adaptable to our needs, included good website tools.
Liz
  • Industry: Philanthropy
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
5

4
Reviewed on 25/01/2024

Your Membership

Pros

Attractive website.[sensitive content hidden]
is an outstanding support to us.

Cons

Design capabilities are very limited unless you know code very well.

Related categories