About Wild Apricot

Wild Apricot is a cloud-based membership management system used by business and trade associations, chambers of commerce, nonprofits, charities, clubs and community organizations. It supports organizations from a few members to 15,000 members in size. With Wild Apricot’s website builder, administrators can create both a public website and private pages for members and committees. Widgets—such as event calendars, public and private membership directories and donation forms—can be copied and pasted into the builder. Prospective members can submit applications through the website, while current members receive automated dues renewal reminders. Additionally, Wild Apricot’s event management tools let managers create events; list them on the website along with a description, images and a custom online registration form; track which members sign up; and process payments. It can also send reminders and messages to members. Managers can view all member records to see membership status, event registrations, donations and more.
Wild Apricot Software - Build websites
Wild Apricot Software - Membership application forms
Wild Apricot Software - Contact database
Wild Apricot Software - Membership renewals
Wild Apricot Software - Online payments
Wild Apricot Software - Send emails
Wild Apricot video
Wild Apricot Software - Build websites - thumbnail
Wild Apricot Software - Membership application forms - thumbnail
Wild Apricot Software - Contact database - thumbnail
Wild Apricot Software - Membership renewals - thumbnail
Wild Apricot Software - Online payments - thumbnail

Wild Apricot pricing

Wild Apricot has a free version and offers a free trial. Wild Apricot paid version starts at US$48.00/month.

Starting Price:
US$48.00/month
Pricing Details:
A 30 day free trial is available, after which Wild Apricot is priced as follows: Free: $0 for organizations with up to 50 contacts. Personal: $48/month for up to 100 contacts. Group: $60/month for up to 250 contacts. Community: $110/month for up to 500 contacts. Professional: $190/month for up to 2,000 contacts. Network: $350/month for up to 5,000 contacts. Enterprise: $420/month for up to 15,000 contacts. Global: $720/month for up to 50,000 contacts. All plans include unlimited admins, free SSL certificate, and support.
Free Version:
Yes
Free trial:
Yes

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Wild Apricot Reviews

Feature rating

Value for Money
4.5
Functionality
4
Ease of Use
4.5
Customer Support
4.5
5 reviews of 511 View all reviews
Martin M.
  • Industry: Design
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 15/10/2020

Best solution for small to medium sized associations

WildApricot is an excellent solution for managing association memberships and websites. The solution includes basic eCommerce and the ability to build a website with the Wild Apricot CMS - you can also connect easily to other website tools. Members love the easy of managing their own profiles and the other features for member communications.

Pros

Easy of use, ability to customize the member database easily and the integrated content management system for a professional website.

Cons

The software does not allow you to determine the membership ID within he system. This creates a challenge for any organization that already has a member number schema.

Alternatives Considered

MemberClicks and Membee

Reasons for Choosing Wild Apricot

The database was antiquated and difficult to manage.

Reasons for Switching to Wild Apricot

Wild Apricot was the most cost effective tool for overall membership management and the creation of a members’ website. The cost of the solution and the costs of transactions was best with Wild Apricot and the system offered the currently needed features as well as a host of features that will be used in the future.
Melissa M.
  • Industry: Nonprofit Organization Management
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
3

4
Reviewed on 05/02/2021

Cost Effective Website and Database

Overall Wild Apricot is a great tool for associations and/or others who need to process dues payments, event registrations and keep up with your clients.

Pros

Wild Apricot makes it easy to process registrations for events, dues payments and store purchases in addition to being a website. It is very easy to use. There are user groups that you can join to get help from other users. Also, it is very easy to create a manual invoice for things that I might need a product for or a registration. There is also an app for administrators which is super convenient when to try to look up open invoices, etc. when away from the office.

Cons

There are several features that should be available that are not. First and foremost there should be the availability within in the software to create a pdf and email it to contacts. The store does not appear to be integrated with the mail database and there are not a lot of reports. When I have orders from my store I have to constantly watch for duplicates. There is also not an email report to run that will search for possible duplicates in the system.

Alternatives Considered

StarChapter and MemberClicks

Reasons for Switching to Wild Apricot

StarChapter is very dated software and not at all user friendly. I also felt like my questions were not heard or they were determined to do things their way. MemberClick was outside of our budget.
Peter C.
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 07/10/2021

The ease of use - multiple systems in one!

Over 14 migrations with three more this fall over 6 years. Love it!

Pros

We migrated over 14 different nonprofit organizations to Wild Apricot based on ease of use and a fully integrated online member management system WITH website builder, and all for an affordable fee. Wild Apricot handles "day to day operations" so you can focus on strategic initiative. One system has it all - contacts, members, events, finances, communications, and website builder!

Cons

Wild Apricot needs to update the format of the event announcements.

Sean H.
  • Industry: Nonprofit Organization Management
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
1

3
Reviewed on 01/01/2021

Not Customer Friendly

Our non-profit has approximately 1500 members we are managing and this was our first attempt at using a membership management tool. The implementation went well and our first year was generally positive. The features they offer are functional but pale in comparison to standalone services. For example the newsletter tool is extremely limited compared to our previous service, MailChimp, to the point where we are considering going back to MailChimp.

After the company switched owners recently, the customer service quality has dropped dramatically. A recent forced change of payment systems resulted in our members' automatic subscriptions being canceled without warning, which was not expected or documented. We tried to engage customer support prior to the change but they were not helpful at all. This will likely result in a loss of members and thus income.

Pros

It offers a large selection of features and can be a one stop shop for membership tools. Although most of the features are not nearly comparable to equivalent stand-alone services, they are functional.

Cons

Customer support has been quite poor. They dropped telephone support in the last year and did not provide any guidance or assistance to us when they forced a payment system change that affected our members.

Alternatives Considered

Join It and ClubRunner

Reasons for Switching to Wild Apricot

Combination of price and features.
Shelli S.
  • Industry: Nonprofit Organization Management
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 07/10/2021

Great for member

Overall, our non-profit has had an amazing experience using Wild Apricot and would highly recommend them/

Pros

The main reason we went with Wild Apricot was for the membership database. It is great to be able to keep track of all members, and be able to search by category.

Cons

would love a more step-by-step process for setting up the webpages. This is not my area of comfort

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