About Smartsheet












Smartsheet pricing
Smartsheet does not have a free version but does offer a free trial. Smartsheet paid version starts at US$9.00/month.
Alternatives to Smartsheet
Smartsheet Reviews
Feature rating

- Industry: Banking
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
The best workflow Automated tool
Overall experience with smartsheet is amazing it saves alot of time for me and my team as now there are specific users responsible for submitting sales tickets for new vendors and once they make it an automated mail send to the reviewers for reviewing and once they finish it another automated mail send to the Manager for approval and after final approval there's mail sent to all partners in the ticket having the approval of this request or rejection and reason of approval or rejection, all of this is done automatically with recorded workflow which is amazing tool
Pros
The amazing features in smart sheet are many but we can say that automated mails for specific un completed tasks and the workflow for creating automatic mails send to specific users that tasks had assigned to them automatically is fantastic, as no need to see the new tasks and assign it manually, once the ticket created it will be assigned by default according to the workflow ro the specified mentioned users
Cons
I consider Smart sheet one of the best tools in last 2 years which related to ticketing and analytical purposes however if the data in the sheet increased this may lead to hanging and taking too much time in reloading however it needs high internet connection speed for stability and good performance
Alternatives Considered
Google Analytics 360Reasons for Switching to Smartsheet
Smartsheet having good cost and can be integrated to company software beside the customer support of smartsheet if there's any sudden issue and finally smartsheet having some features like work flow and automation process which showed easily in the interface and not complicated so any of the team can start doing his own workflow process
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Keeps us on track with our projects
People who already know Excel will like the ease with which they can get started, but if they're willing to dive further, they'll find many more useful advanced capabilities like automation. It has a lot of power. The preconfigured templates are excellent for getting you up and running quickly. The forms are simple to create and distribute. There is a significant amount of manual labor eliminated by the workflow automation. The design of the dashboards is superb.
Pros
Using Smartsheets is the best way for me to keep track of my progress, interact with my clients, and make my work visible to my boss. Tracking progress and keeping track of projects and todos has been a big help to me with the aid of Smartsheet. Increasing the level of transparency for the company's top brass as well as its customers.
Cons
There isn't anything I don't like about Smartsheet at this stage in our journey. We've only scratched the surface of what Smartsheet can achieve for our teams, but the value and efficiency it's provided us go well beyond what a shared spreadsheet or file could ever provide.
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
The best in cloud-based work management platform
Overall, Smartsheet offers a powerful set of tools for project management and collaboration, with a focus on flexibility, collaboration, and automation. Its ability to integrate with other tools and systems, along with its robust reporting and analytics capabilities, make it a popular choice for businesses of all sizes. Smartsheet is a powerful work management platform that can help teams and organizations stay organized, collaborate effectively, and automate repetitive tasks.
Pros
Collaboration: Smartsheet's collaboration tools allow teams to work together on projects in real-time, leaving comments and attaching files to tasks as needed. Users can assign tasks, track progress, and receive automatic notifications to keep everyone on the same page.Integration: Smartsheet integrates with a wide range of other tools, including Microsoft Office, Google Suite, Salesforce, and Slack, making it easy to incorporate into existing workflows and systems.Automation: Smartsheet offers powerful automation tools that can save time and reduce manual work. Users can create automated workflows and notifications to streamline processes and improve efficiency.
Cons
Cost: Smartsheet can be expensive, particularly for larger teams or organizations. The cost can quickly add up when considering additional features or add-ons.Learning Curve: Smartsheet's powerful feature set can also lead to a steep learning curve, particularly for users who are not accustomed to using project management software. This can require additional time and training for users to become proficient with the platform.Limited Reporting Capabilities: While Smartsheet offers robust reporting and analytics features, some users have noted that the reporting capabilities can be limited compared to other dedicated reporting tools.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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Review Source
Smartsheet
Overall, Smartsheet is a powerful and useful tool, it may not be the best fit for all teams or organizations, particularly with limited budgets or specific customization requirements.
Pros
Smartsheet is a collaborative work management tool that allows users to manage projects, tasks, and workflows online. It also offers automation features that can help users streamline their workflows and save time. For example, users can automate repetitive tasks, such as sending reminders or updating project status. Integration is made easy with a variety of other tools, such as Google Drive, Microsoft Office, and Salesforce, which makes it easy to incorporate the tool into existing workflows.
Cons
As a cloud-based tool, Smartsheet is dependent on internet connectivity. If there is an outage or poor connectivity, users may not be able to access their projects and tasks.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
A Complete Package for all your Project Management needs
Effective workflow management and project handling is a big plus and since we switched to this tool I have saved hundred of hours due to its ease to use and automations. I would highly recommend this to handle your projects and work flow.
Pros
The overall user experience is very simple yet covers all the project management aspects along with adaptive to fit the very specific requirements of different tasks and teams. Highly customizable and powerful tool to improve efficiency and simplifies the project work flow. Workflow Automation is time saving which is the most required in my daily work routine allows me to focus more on other things and I can rely on the tool.
Cons
I would not list any cons. Its just there are still some features which needs to be improved more to make it a complete package such as text formatting and the real time update feature can also be improved/tweaked to make sure the other users/team gets up to date information. There were some projects where sheets size limits was an issue but that could be managed
Reasons for Switching to Smartsheet
Better features and reliable with good customer support.Related categories
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