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About Rain POS
Rain is an all-in-one point-of-sale, website, and marketing system for small to midsized retailers. Music, dive, sporting goods, paddle, craft, sewing, quilting, and clothing boutiques will find Rain is an excellent fit for their stores.
Features that separate Rain from the competition include POS/Website integration, integrated email & text message marketing, class management with online signup, rental management, invoicing with online payments, service & repair tracking, and consignment management.
Multi-store capable, Rain’s real-time POS and web store are integrated through a single database, ensuring inventory levels are always accurate in-store and online. With access to Wi-Fi or a mobile hotspot, employees can check or update inventory, make sales, process rentals or work orders from anywhere inside or outside of their store.
Rain POS is PCI and DSS security compliant, and provides secure cloud backups. Retailers have user management and permission controls to grant employees only the level of access needed.
Additional features include unlimited users, CRM, rewards program, coupons, gift cards, reporting, vendor catalogs at no additional charge, serialized inventory, purchase orders, unlimited SKUs and QuickBooks integration.
Rain POS pricing
Rain POS does not have a free version.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No
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Rain POS Reviews
Feature rating
5 reviews of 132
View all reviews
Roger
- Industry: Music
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4
5
Reviewed on 07/02/2020
Switched to Rain from Lightspeed
Overall pleased with RAIN and glad we made the switch. A bit more thought into easier workflow within the Register, Special Order and LayAway screens and it will be a force to reckon with.
I was hoping for an easier eCom experience, but that is not what I received. Much like other POS Systems that offer an integrated eCom Site...building out the site and making it look the way we want doesn't follow the basic HTML buildout process. As a web developer for over 20 years...I find the eCom platform to be VERY challenging to use and often times VERY discouraging. I can see they worked hard to have the functionality be similar to other CMS Website Platforms (Wix, WordPress, etc), but it's too confusing to navigate effectively taking up valuable time.
Pros
Integrated Marketing
Automatic "pushing" of items to our Reverb.com Account
Lightweight on system resources on our iMac's
Cons
Special Order Workflow is clunky and needs to be simplified. We've resorted to using the "Quote" option to better manage Special Orders and ring in total sales under a "Gift Card" first. That way when working with multiple vendors on a special order, we have easier use of customer funds when "finalizing" the deal.
Register is Average and would prefer ability to see cost of products on screen.
In Register - when scanning duplicate items they get entered as "new" line item versus adding to the SKU already input.
Can't us an IR Gun on an iPad when scanning incoming inventory or during inventory counts.
Layaway Screen has some great features, but workflow is a bit convoluted.
Website build out is horribly confusing and NOTHING follows traditional HTML processes. This was the same problem with Lightspeed's eCom platform - hard to work with and no sense of workflow.
Reasons for Choosing Rain POS
Price at first - Lightspeed wanted us to pay 40% MORE than we did previously and provide us less.Reasons for Switching to Rain POS
Price, integrated marketing features and the ability to "push" items to Reverb.com.Response from Rain Retail Software
Thank you so much Roger for your response! We appreciate your feedback!
Replied 11/07/2024
Bonita
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 19/03/2021
Best software for quilting shops.
Positive all the way. Solutions are always there when we come up with something new or unique to sell. It really helps guide the way I do business.
Pros
Rain Pos is dependable, well priced with instantaneous software help. The company LISTENS to their clients, I can't emphasize this enough. My POS is with me everywhere, at the doctor, on vacation, in bed at night.
Cons
I would like an end of day report on products loaded into the system.
Alternatives Considered
POSIMReasons for Choosing Rain POS
TRS was retiring their dos system.Reasons for Switching to Rain POS
It was designed for quilting. They understand all of the pins and needles.Response from Rain Retail Software
Thank you so much Bonita for your response! We appreciate your feedback!
Replied 11/07/2024
Holly
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
2
Features
2
Ease of Use
4
Customer Support
1
1
Reviewed on 17/11/2020
Disappointed
It was a rough year and a half trying to operate a business with that many mistakes from their side.
Pros
I liked that the website and the inventory were combined. That people could see in real time what we had in stock and purchase online. That was nice and was one of the main features of why we went with Rain originally.
Cons
We spent a lot of time and money on Rain POS. It was the first online computer software company we ever used for point of sale. I spent an entire year in 2017 logging our entire inventory, coming up with pricing and pictures and history on every item. We went live in 2018 and by April 2019 we were done with the contract side and we closed out the point of sale side by the end of that year. Their inconsistences within the contract module were too high. And every time we called in to tech support, all they could tell us what that there was a "glitch" in the system and they couldn't fix it within a timely manner. I really felt like I was losing the trust of my customers because of Rain's mistakes.
Alternatives Considered
AIMReasons for Switching to Rain POS
Because of the umbrella effect: It linked our website with our store inventory in real time with our rental contracts. Everything was in one place. Sadly it was too good to be true.Response from Rain Retail Software
Holly, thank you for taking time to share your experience with our POS software. Here at Rain, our main objective is helping small businesses like yours succeed, so the fact that you found us to be detrimental to your store is disheartening. We've been busy in the 12 months since you cancelled and have greatly improved our rent-to-own module. If you like, please contact us to see those enhancements.
Replied 09/12/2020
Mary Virginia
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 17/12/2020
Love this system!
I can get the reports I need and want. Tech support is wonderful. They are constantly updating and improving the software.
Pros
Product is very easy to use. It's nice that I can put items on my website right from the product page. Web page is easy to edit.
Cons
I wish there were more yarn and knitting notions vendors integrated into the system.
Alternatives Considered
Lightspeed GolfReasons for Switching to Rain POS
The reps presented the information well. They answered any question I had and were willing to show me on a demo. The nicest people work here.Response from Rain Retail Software
Thank you so much Mary Virginia for your response! We appreciate your feedback!
Replied 11/07/2024
Lance
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5
5
Reviewed on 07/02/2020
Rain POS
Pros
This is a great program that integrates a point of sale program with a website store that keep inventory stock levels on the website. The basics functions are easy to use and learn.
Cons
Rain POS needs to make some of the reporting more functional so that you can see product sales easier and for a monthly and yearly sense.
Response from Rain Retail Software
Thank you so much Lance for your response! We appreciate your feedback!
Replied 11/07/2024
